Privacy Policy

UK Juicers Privacy Policy

This privacy statement covers the website www.ukjuicers.com, owned wholly by UK Juicers Limited (referred to as ‘UK Juicers’). Registered in England and Wales. Company Registration Number 04486135. Registered Office: Unit 5 Harrier Court, Airfield Business Park, Elvington, YORK. YO41 4EA.

UK Juicers collects information from its customers when placing an order through this website.

What personally identifiable information does UK Juicers collect?

UK Juicers collects information from the user on the order form when a purchase is made. The customer must provide contact information (name, email, and delivery address). This enables us to deliver your goods and provide an order confirmation. If we have trouble processing an order, the information is used to contact the customer. Should you wish to contact us you do not need to complete a form and we do not require personally identifiable data.

Financial information (credit card type, number and expiration date) is needed for billing purposes and to process customers’ orders. Our online payment methods are securely encrypted and we never see your full payment details when processing payments.

The purchase contract’s content will be stored. You may store the terms and readily look them up. You can find the terms here at all times. The details about your recent orders can be found in your ‘My Account’ area via login.

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. Under the General Data Protection Regulations (GDPR) you also have the ‘right to erasure’. Please contact us if you would like us to remove your details from our customer database.

What personally identifiable information do third parties collect through the website?

We do not engage in third party advertising. The only third party who collects information through the website is our Payment Service Provider, Sagepay. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information on our site. We use session ID cookies to hold the contents of the shopping cart. This session ID cookie consists of a product identifiers and quantities of products. Once users close the browser, the cookie simply terminates, after which no information is held on the user’s computer relating to the order.

Remarketing

We use the Google Adwords remarketing service to place advertisements for our website and products on 3rd party websites, to those who have visited our website previously. The adverts will be based on which products you have viewed on our website and will be originated from a cookie placed on your machine. Any data collected will be done so (and used) only in accordance with ours (and Google’s) privacy policy.

You may opt out of this type of remarketing by visiting the Google Ad Preferences Page or you can opt out of any use of cookies by visiting www.networkadvertising.org/choices

Log Files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movements in the aggregate and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information.

With whom UK Juicers Limited may share user information:

Third Party Intermediaries

We use outside courier companies to ship orders and a Payment Service Provider and credit card processing company (HSBC) to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What choices are available to users regarding collection, use and distribution of the information?

Under no circumstance do we pass customers’ details to third parties for marketing purposes. When you place an order with us, you are invited to give your consent to receive information from us by email or post relating to existing, new and upcoming products and offers of UK Juicers only. We do not use customers’ information for any other purposes.

Customers who later decide they no longer wish to receive any marketing information from UK Juicers may opt out of receiving these communications by contacting us or clicking the unsubscribe button at the foot of any email newsletter.

What types of security procedures are in place to protect the loss, misuse or alteration of information under UK Juicers’ control?

We use Sagepay to process your personal and credit card details. All transactions are securely encrypted.

Sagepay information for customers buying on the web

Shopping using a card has now become an accepted way to pay for goods or services. We are all comfortable with handing our card to a shop assistant or waiter, or giving our card details to someone on the other end of the telephone.

For many people however putting card details into a web site is still uncomfortable, as we are not sure what is happening to the information we are submitting or where it is going.

When you shop with a merchant who uses Sagepay you can be assured that your card details are securely encrypted during transport over the Internet so no one can read your card information. The card details are only transported to a Bank to authorise your purchase.

Sagepay guarantees that it will never:

Pass on your financial details
Pass on any personal information gathered when you place an order
Sell or rent your details, you will never receive junk mail as a result of using Sagepay
Leave invasive technologies such as cookies on your machine
Exploit your details in any way

If you would like more information please visit the Sagepay website at http://www.sagepay.com/ or call 0845 111 4455

This website takes every precaution to protect customers’ information. When users submit sensitive information via the website, their information is protected both online and offline. When our order form asks customers to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect users’ information offline. All of our customers’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, those processing orders or a customer service representative) are granted access to personally identifiable information. All employees are kept regularly up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment: a locked and alarmed office.

If you have any questions concerning security on www.ukjuicers.com please contact us

How users can inform of us changes in their personally identifiable information:

If a customer’s personally identifiable information changes (such as telephone number or email or postal address), we provide a way to correct, update or delete customers’ personally identifiable information. This can be done by contacting us or by logging into your account details and amending them yourself.

Business Transitions

In the event that UK Juicers goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, customers’ personal information will, in most instances, be part of the assets transferred. Customers will be notified via e-mail or post prior to a change of ownership or control of their personal information, and will have the option to contact the acquirer of this information should they wish to do so.

Links

This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a belief in good faith that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Changes in our Privacy Policy

If UK Juicers changes its privacy policy, the changes will be posted to this privacy statement.

Contact Information

If you have any questions concerning our privacy policy please call us on 01904 757070 or email enquiries@ukjuicers.com