109,132 total
I am impressed
I wish to thank TotalAV for installing your software to my computers. I paid for istallation to be done in my mobile phohe but i have noticed it will also protect my desk top. In addtion, the installation process is easy taking a short time. I would highly recommend to friends, relatives and associates, Keep up the excellent work.
Date of experience: July 23, 2024
I am happy I switched from McAfee to Total AV. The install was fast and simple. I don't hear Total AV grinding in the background and making my system sluggish. All the software is in one easy to use location. This is a great option for those who aren't tech savvy, and for those who just don't want to deal with numerous protection apps separately.
What truly sold me was the Optimizer. I have an older laptop with a lot of life left, but needed a program to clean it up. Total AV did a great job in speeding up my system by reducing start-up apps and removing junk files. Now, I'm cruising the internet at high speed!
Date of experience: July 23, 2024
I am still new with you guys. But I am having a serious problem with a hacker or hackers. My Gmail email account has changed my settings, my other two emails are directing verification code to devices that I never used this year as such I cannot open them. So far, I am impressed because my scan work device was paired with my cellphone of which is was detected quickly and removed.
I am using your trial version with the aim of buying licensed Total AV. MY free Total keeps on been switched off.
Date of experience: July 21, 2024
I CHOSE YOUR COMPANY BECAUSE OF THE PRICE, TDISCOUNT FOR THE SENIOR CITIZENS. I AM ON A FIXED INCOME AND YOUR STAFF WERE KIND ENOUGH TO EXPLAIN TO ME HOW IT WORKS AS I AM NOT TO CMPUTER LITERATE. YOUR STAFF WAS POLITE, FRIENDLY VERY KNOWLEGABLE AND VERY PATIENT.
Date of experience: July 22, 2024
I am new to the use of TotalAV and learned about it on recommendation from Kim Komando site. So far it is easy to use, informs me each time there is an issue and provides options for management. Compared to my previous product I am much more satisfied with TotalAV!
Date of experience: July 21, 2024
I love running this antivirus on my iPhone, iPad and MacBook because you really hardly notice it’s there until it’s done a scan and it tells you the result.
I think I’ve been using this for around 4 or so years now and overall I’m very happy with the way the program runs compared to others I’ve used in the past. I definitely use my gear with confidence while running this program and I would have no problem recommending it to others to use.
Date of experience: July 22, 2024
I like the program. I also use it on my IPad. It was recommended by my company. I like that it catches things that ordinary scans don't catch. I have confidence in Total AV and its protection. It has also blocked questionable sites which I like. I don't want to visit sites that might compromise my computer. I bought the program in May 2024 and I have not been disappointed.
Date of experience: May 15, 2024
getting discounts that helps me keep virus protection on system
even helps me keep viruses off all my computers.
Date of experience: July 24, 2024
PLEASE UNBLOCK MY ACCOUNT...I AM MORE FINANCIALLY ABLE NOW MY PENSION IS COMING IN...I ASKED TO HAVE MY MONEY RETURNED EARLIER IN JUNE... BNUT NOW I NEED THE PROGRAM I PURCHASED...
Date of experience: July 22, 2024
I never realized the amount of threats that creep into my computer, great job in removing them, giving me the option of which items to remove.
Date of experience: July 23, 2024
Complete Con, took my payment twice 21/07/24 tried to contact email address for refund got no where being sent back to there website where you go round and around waste of time, more over I could not download onto my iPhone. Please do not waste your money on this shocking company.
Date of experience: July 22, 2024
Reply from TotalAV
Hi Peter,
Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.
Customers are given the option to purchase protection that meets their individual requirements.
We offer our customers the chance to purchase additional extras during our sign-up process, such as a Password Vault and VPN encryption, in order to enhance their protection.
The other payments on your receipt are likely due to purchasing some of these add-ons when creating your account.
To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalav.com/en/trustpilot
Kind regards,
TotalAV Customer Care Team
TotalAV not only blocked the ads on my Safari/Chrome, android phone and iPad, they also provided virus scan! So I can don't need to buy separately from anothers
Date of experience: July 22, 2024
So far everything is working well with TotalAV after just a few days with the product. I do feel safe venturing through out the web. TotalAV is easy to use with many option for security compared to my previous security software which decided to act funky.
Date of experience: July 18, 2024
So far in my use of TotalAV, it has performed great. I did not get all the extras but what I did get is awesome. It lets me know if there is any problem after it's resolved. When it needs to be cleaned it nicely asks first. I use two different browsers and one of them picked up a trojan, TotalAV worked diligently until it solved the problem despite the browser fighting against it. My other browser was never affected due to TotalAV.
Date of experience: July 19, 2024
I had this before but let it go because I didn't think I needed it. Six months later I am back! Just the piece of mind knowing I am protected is nice as I was always getting Phishing scams and weird things on my devices.
Now I feel that I am protected and can run an up to date scan at anytime when I get that feeling that someone is watching.
Date of experience: July 19, 2024
I have auto pay and it always works great until today. For some strange reason my card declined, They sent me a message and I said yes to pay it, apparently they did not. I find no place in your system to input the payment and email to you is no reply. Please get this and input request payment for my new card. The other card is still good, but taking no chances.
Date of experience: July 20, 2024
TotalAv is fantastic! I feel great knowing my computer and iPhone 14max are secure and knowing TotalAV will alert me to any security problems. I called up today and the woman I talked to was very friendly and solved my problem. I would highly recommend TotalAV to anyone to protect their computer, iPhone or any other device.
Date of experience: July 17, 2024
TOTAL av is not total. $29 discounted price, OK. Then all additional features at 39, 29, 25. Yew we get to pic and choose, but this isn't made clear at the beginning.
This looks like a bit of a bait and switch to me.
Date of experience: July 23, 2024
Partly my fault, but for year 2023 used only one license without Total AV warning me to utilize more - with new year in front will take care of it myself
Date of experience: July 21, 2024
Be careful what you look at on Total AV. Somehow I was signed up for a service on my mobile. Had a terrible time navigating the system to cancel and check my actual coverage. No person to speak to or phone number for contacting. Very disapointed.
Date of experience: July 22, 2024
Reply from TotalAV
Hello Margery,
We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.
Our team has reached out to you directly. Kindly check both your spam and inbox for confirmation.
Kind regards,
TotalAV Customer Care Team
