Do not give NerdWallet or Fundera any personal information!
I submitted my information to Fundera and was contacted almost immediately by a representative named Tyler Cook. He explained that Fundera would use the information I submitted to gather loan offers for my business. He emphasized that they do "soft pulls" that would not effect my credit score. It sounded great and he said he would be in touch within a couple days with some options. He even sounded so legit that I had my business partner submit his info (including ss #) to the secure portal link he sent me. I am usually overly cautious about giving social security numbers to anyone, but I thought NerdWallet was a reputable company.
The next day I got a notice from a credit card monitoring service reporting a credit inquiry. So I sent Tyler a text asking him about it. Once again, he stated that Fundera does not do hard credit pulls and it must be from someone else I applied with. I told him I had not even talked to anyone else so there was no way it was from anyone else. He said he would double check with his team, but Fundera "takes their no hard pull policy seriously."
He never followed up. I have reached out to him via phone, email and text and he will not answer me. I cannot get anyone from Nerdwallet or Fundera to respond to me via their support requests and they have no phone numbers listed.
Date of experience: June 10, 2024