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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Rooms were nice, View was nice, pol was nice. BUT....we only stayed 2 nights and asked for a refund (which they gave us without argurment). 3 lights didnt work, blind in main bedroom would not pull down, had to ask for cups and glasses, no pool towels, ion the second night the light in the main bedroom kept flashing off and on and ceiling fan in same bedroom did not work (and they knew it!). Very disappoing, maintenance is needed big time there unfortunately. with all the apartments surrounding the area, Surf Regency really needs to pick up its game.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip:Personally, i would not recommend, there are way better places to stay. Thats just going on our...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We needed a room for the day as had a late flight. Chen and the team were great and gave us a good deal for the day.
We stayed in room 804 - Immaculate. Newly renovated, 2 bed and 2 bathrooms
1 minute walk to the beach
Outdoor pool and spa were adequate - and not busy
Highly recommend, and I would stay there again
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Date of stay: December 2020
Location
Cleanliness
Service
Room Tip:We stayed in room 804 - Awesome view of the beach and room was bright and sunny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a one bedroom apartment and was very impressed by the property. They were very efficient in responding to my communication. We received a complimentary upgrade to an ocean view apartment 1303 which was amazing and greatly appreciated. Staff all friendly and great customer service. Beautiful pool but we didn’t use it. Would definitely stay again!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked two apartments, one was ok and one was just terrible. The ok one seemed cleaner, had newer decor and was better maintained. The terrible one looked like it was straight from the 80’s with old, outdated blue decor and not very clean, mainly due to the fact it needed a good Reno or at the very least some maintenance. It was difficult to close the sliding door outside. Air con is dodgy, we were lucky it wasn’t too hot when we stayed here. Location is very convenient and the pool was nice. One very annoying thing about this place is the fact they ask you for a $200 security deposit per apartment immediately upon check in, but you have to wait for at least a week (I’m still waiting!) for it to be returned. I’m still $400 out of pocket. Not sure why there is a delay. I’m pretty sure you could find nicer places in a similar location for the money.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DO NOT RECOMMEND…I cancelled My booking due to lockdown, met the cancelation requirements in their terms and conditions, refuse to give refund! Issue lodged with fair trading.
Provided all the cancellation emails and evidence confirming booking cancelled.
Disgrace
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The WORST apartment I have stayed at. Very bad customer service and staff were very impatient. I payed for wifi and the room didn't have any. When I called staff they were disrespectful until I told them I wanted a refund then they brought a modem. Only gave me one key for the room. Half the closet was locked and was unable to be opened. Definitely don't recommend this place for a holiday.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed four times at Surf Regency on different levels and either 1 or 2 bedrooms. This time round it is noticeable the need to spend money to keep rooms and amenities up to date. Both spas were not working and the place is looking tired. It use to be a budget friendly alternative to staying close to Cavill Ave but its is only a few dollars a night cheaper now.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our second time here at the Surf Regency. We asked if we could stay in the same room 901 and we did. The room has had some updates from when we were here last.This room is fantastic for our family and we will definitely be back next year.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in the superior room on level 13 and it was beautiful! Great views, clean and modern unit. Big balcony x 2. Big rooms. Reception staff were lovely. The pool and spa were also great! Close to Surfers Paradise and the beach. Wonderful holiday was had!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Out of all the hotels/resorts I have stayed at in Surfers Paradise, this is my favourite. It has very resonable rates, great facilities, great location and great rooms.
We stayed in a 2 bedroom apartment and had a view of the beach which is just across the road. The hotel is roughly 5 minutes walk into Cavill Ave, so it is close but not TOO close.
The room was huge and had a private lounge/dining area including a good sized verandah. There is a large kitchen with fridge, stove, microwave, toaster and kettle and plently of plates/cutlery. There were 2 bedrooms (1 queen/king and 1 with 2 singles) each with large cupboards for your clothes. The bathroom was also good with a bath tub.
We had Pay TV in our room so when we got sick of TV we headed downstairs to the pool area. There is a nice in-ground pool and covered spa as well as a BBQ area to use. We spent a lot of time here, especially in the spa because of the cold weather.
We actually didnt make our check-in time (which was 5pm) but we had no dramas with accessing our keys to our room. The staff were very friendly and helpful.
Parking here was undercover and secure and had plenty of room for many guests.
This, as i mentioned has been my favourite hotel so far at Surfers Paradise, mainly because of the location. The beach is across the road and Cavill Ave is 5 minute walk which is just right.
Definately a highly recommended hotel.
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Date of stay: October 2003
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bristol, United Kingdom41 contributions36 helpful votes
When we stayed. You had bathroom towels but you needed to have your own beach towels. Wi fi was available in downstairs lounge area. I hope this helps and you enjoy your stay
Kuala Lumpur, Malaysia47 contributions1 helpful vote
1) is your apartment are provided kitchen in order for me to cook?
2) Does your aprt provided the rice cooker?
3) laundry services are provided?
4) nearby Hard Rock?
5) your answer above, apartment for 2 rooms not all are provided carpeted right?
6) your hotel is including with breakfast?
7) apartment 2 rooms provided how many toilet or bathroom?
Yes, there is WiFi available in the apartments - charges apply for those that do not book direct to property.
There is free WiFi available in the guest lounge.
No, not all the units have ac in the bedrooms, all apartments have a/c in the lounge and some have a/c in the master as well. The air-conditioners are effective enough to keep the apartments comfortable and there's usually a breeze on the coast that also helps in this regard.
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
AU$171 - AU$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
surf regency apartments hotel surfers paradise, regency surfers paradise, regency hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
40
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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