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shaumik_raha
Kolkata (Calcutta), India

Racist breakfast staff

Review of Hotel Glories
Reviewed 1 Jun 2023via mobile
Our check in was smooth no complaints at all and the lady and gentleman in the front desk were very nice and helpful and special mention to Ma Rosaura who was very courteous and helped my mother a lot with her changing the room and luggage. She always greeted us with a smile so it was great.
But unfortunately we faced a terrible experience in the breakfast room. There were 2 ladies managing the breakfast room once was a Spanish lady and one Asian lady. Here I would like to mention that we did not have fruits at breakfast and after we completed our breakfast just took a banana and a yoghurt so that we can have it later and every other table was taking some fruit or the other once they were leaving. This Spanish lady comes charging in a very abusive way at the breakfast room and only to our table. When we said all tables are picking up some fruit she said she does not care and doesn’t want to see but her boss is seeing on camera and only we are not allowed to take it or pay for it seperately even when our breakfast was included. Because the other tables were white she did not want to pick on them but since we are brown she picked on us. Extremely rude lady and completely racist behavior. Her behavior and body language reeked of RACISM.
Date of stay: May 2023
Trip type: Travelled with family
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Reviewed 27 April 2023 via mobile

Book by booking, but the hotel insists on advance payment over an external link few days later but weeks before checkinn so I paid.it was exhibition time so hotels are higher rate but my room was not nearly like in photo , very small , Groujd floor in a labyrinth, room also labyrinth and not even a bottle water for such rate , window in inner courtyard very depressive and dark! Bed clean but room average, small TV far from bed ,bath ok amenity OK! For half price ok but not more ! Next time, I will book an earlier something with a better price/level balance

Date of stay: April 2023
Trip type: Travelled on business
Thank pedtravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2023 via mobile

The breakfast was great! The view from our room are good! A bit noisy with Road traffic. The front desk was nice and keep our luggage after we checked out. It’s close to La Sagrada Familia. There is a conviene store right next to the hotel. We enjoyed our stay.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank 830sunflower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2022

Excellent location. Short 3-4 min (300 m) walk Monumental (old bull ring) metro station. Great WiFi and very quiet room with tub and shower. Large well lit lobby The room key activates the room electricity so it takes a while for air conditioning to cool room on your arrival. An environmental plus but requires patience after a hot day of sight seeing. Limited access to electrical outlets, bring an extension cord. Mini bar looks like a refrigerator but ours was at room temperature.
City Tour Hop-on-Hop off bus stop in about 5 min walk across from near the National Theater of Catalunya at corner of Avinguda Meridiana and C. de Pamplona.

To get Hotel Glories from the airport take the Airport Express bus (A1) to Plaça Universitat, walk across street to Universitat metro station take Purple line (L2 in Badalona Pompeu Fabra direction) 3 stops to Monumental station. or (less expensive) #46 bus to Plaça Espanya (bus stop is on Gran Via de les Corts Catalanes) cross street to metro station take the Red line (L1 in Fondo direction) 8 stops to the Glories station.

To get Hotel Glories from the Sants Estació train station take the Blue line (L5 Vall d'Hebron direction) 5 stops to Sagrada Família transfer to the Purple line (L2 in Parallel direction) go 1 stops to Monumental station.

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
Thank Stew99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2022

What a horrible hotel, I do not recommend that anyone stays there. They were rude, they messed up my reservation, and the accommodations were paltry at best. There are much, much better options in this beautiful city.

Date of stay: June 2022
    • Value
    • Cleanliness
    • Service
Thank jackhY1350SX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2022 via mobile

Very nice hotel in quiet neighbourhood. 10-15 min walking to Sagrada Familia. Near the hotel few restaurants and little stores. The room is comfortable and clean. In the bathroom you have starting from shampoo till little brush :) The Hotel staff is very friendly

Date of stay: June 2022
Trip type: Travelled solo
Thank Marina E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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