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About
4.0
#166 of 517 hotels in Seoul
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
NINE TREE PREMIER HOTEL INSADONG is the third branch of Nine Tree Hotel, the business brand of Parnas Hotel Co., Ltd. specialized in hotel businesses. It is located in the best spot for convenient visits to Gyeongbokgung, Insa-dong, Gwanghwamun, and Cheonggyecheon Stream, representing the beauty of Korea. Located in Insadong full of Korean tastes and relaxations in the dynamic daily life of a splendid city, Nine Tree Hotel provides good rest and Korean traditional stylishness. It includes 301 super delux first class guestrooms and 4 meeting rooms as well as the all-day dining restaurant, Loungy 9, and rooftop garden.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
City View
Languages Spoken
English, Chinese, Japanese, Korean
Location
49, Insadong-gil, Jongno-gu, Seoul 03145 South Korea
Name/address in local language
Nine Tree Premier Hotel Insadong
75 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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I stayed at Nine Tree Premier Hotel Insadong for four nights. The hotel is connected to a shopping mall and right smack in the middle of the Insadong main street, so the location was quite convenient as a base for travelling around Seoul (nearest subway/metro station is Anguk, just a few minutes away), picking up things at convenience store(s) and shopping for souvenirs around the street. I think it may be a fairly new development - I don't recall seeing it when I had previously visited Seoul, pre-covid times.
It's a short walking distance from Gyeongbokgung Palace and Jogyesa Temple. Ssamziegil right across the street is a must visit, and aside from shopping crafts, I believe it runs some workshops which I unfortunately had little time to explore more on. There are also a lot of museums in the area. There are plenty of food options in the area, including vegan restaurant Osegyehyang, vegan cafe Maru and halal restaurant Nirvana Halal Indian Kitchen. You MUST check out the many traditional teahouses ("chatjib") in the area.
The hotel has a coin laundry facility including microwave oven (Godsend), business center, as well as a stored luggage area (will need to pay additional fees). The downside is that the shopping mall is only around 50-70% occupied, so it has nothing much going on there. There is also no swimming pool.
I found the room acceptable. The size is pretty much a hotel standard, and pretty clean. I felt that the general upkeep was a bit lacking, I could see paint on handles peeling off. There are amenities such as toothbrushes etc. though I must point out that I have been to many hotels and Nine Tree Insadong is the first hotel I've stayed at that does not have a comb amongst its amenities. I'm not sure if it's this specific branch, or Nine Tree branding in particular. The other hotels in Seoul have combs.
Communicating in English is no problem. I have not tried other languages.
If I were to stay at Insadong, I would stay at the hotel again.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip:I think all floors may have a good view? I stayed at both a very low floor and a middle-ish/high...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a three night stay at this hotel and really enjoyed my time here! It’s perfectly located for tourists- palaces, Bukchon, Insadong, etc.. are all walking distance. Lots of shopping and restaurants right outside along with metro stops. It’s a beautiful new hotel. Employees are friendly with good enough English, the breakfast room is really nice with a great selection and they have a nice lounge with a coffee machine overlooking Jogyesa Temple. I would definitely stay here again. My only concern for travelers is the tub/shower- it’s a big step up to get in... elderly people would probably need to sit on the edge and turn to get in and out as it is a slipping risk. Great heated and auto toilet Japan style!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kim Wesley, 제너럴 매니저 at Nine Tree Premier Hotel Insadong
Responded 29 Feb 2020
Dear Casinoroyale72 First of all, thank you so much for choosing to stay with us at Nine Tree Premier Hotel Insadong. We are working hard to ensure that all our guests have a good experience when they are staying with us- it is very motivating to see that this has worked well during your stay. We also thank you for your advice about sightseeing around the hotel for other customers. And the next time when you come to our hotel again, we will assign you a room with shower booth. Furthermore, I am honored to have recommended our hotel to others. Thank you! and hope to see you again for your next trip to Seoul. I look forward to welcoming you in person. Best regards, Johnny Lee Nine Tree Premier Insadong
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I stayed at this hotel for 7 nights. The location of the hotel is like a 45 minute taxi drive from the Incheon Airport but possibly shorter/longer by the Airport train. It is almost dead centre of all of the popular attractions and also next to several subway stations which makes getting around Seoul very convenient and simple.
My room had a amazing view of the Jogyesa Temple and was pleasantly big and comfortable. The staff and service was up to notch and made my stay at the hotel all the best! This is a ideal hotel for anyone's first time in South Korea and willing to spend quite a bit of money.
The ONLY negative and reason why I haven't given this hotel a 5 star, is the breakfast. Now for anyone who is expecting a full range of options for breakfast, unfortunately this hotel only does traditional Korean breakfast. The is a restaurant connected to the hotel that is a short walk away and you are given a option of 4 Korean styled breakfast to have. While I enjoyed the dishes and like the idea of having a Korean breakfast, I wish there were more options to choose from or at least allow others who aren't as keen as me to have English or general breakfast meals such as your cereal, bacon, toast etc.
Overall it was a pleasant stay and I would defiantly come here again. I only hope/wish the hotel would open up more options for breakfast.
P.S. There is also a wonderful rooftop bar that you should defiantly try out!
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip:Higher floor rooms have a better view of Seoul and the close by temple.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for five nights in a suite. The location is the best part; everything else was sub-par. The hotel is definitely not four stars. I would put it in the three star category. I’ll explain why-
1. Staff: though cordial, they don’t exhibit courtesy or service expected of a four star hotel. They don’t offer help with luggage or take their time to explain their amenities thoroughly. The front desk is tiny, tucked into a small corner on the reception floor (5th). Underwhelming overall. By the way, they required that they make photocopies of all passports beyond the primary guest, including that of a minor. That felt too invasive.
2. Amenities: tiny (not very clean or ventilated) gym. Ice/water dispenser on select floors. There’s a restaurant on the fifth floor that is currently not in operation. My reservation included daily breakfast- you’ll have to walk out to the mall section of the hotel to a partnered restaurant that serves Korean breakfast. Had I known this prior, I wouldn’t have paid extra. I don’t recommend it since there are plenty of restaurants/ cafes nearby
3. Overall cleanliness: below average. All the dark, wooden furniture and TV wall have hand prints. The comforter and pillow don’t look to be thoroughly cleaned. Tattered, ripped fitted sheet was visible in plain view. The housekeepers will ring the door even when you have turned on do not disturb, if they feel that cleaning is due. By the way, check out the benches with beige cushions opposite from the reception. All of them have big stains.
The overall condition and management of the hotel were very underwhelming. I wouldn’t go back.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location that’s quiet yet close to attractions and subway. The hotel itself is modern and clean. There is a convenience store attached that you can buy subway cards and also top them up when needed. There is an attached restaurant and a tiny fitness centre. Wi-Fi is free and works well. The room is quiet and the service is very good. We paid the rate for the “‘included minibar” which is a bag they deliver each day with 2 beers, 2 cokes, a sprite, small can of Pringle’s chips, a snickers bar and a bag of beer jerky. The issue was we don’t drink non- diet pop and you cannot make any substitutions so we ended up leaving a bunch of cans in the room as we were there for a week. The negative is that the white wallpaper in the room is quite marked up and dirty in spots. There’s a sign in the room saying it’s Hanji Korean paper made from Mulberry trees and the wall staining is from the natural fiber pattern of the bark. This may have been true when first installed but there’s lots of obvious repaired areas and marks which takes away from an otherwise nice room. It also takes 2 elevators to get to your room as the reception is on the 5th floor and you have to switch elevators. This makes it slightly inconvenient as you have to wait twice to go up or down. However the elevators were quick and the waits were never long. The other complaint is that the a/c can’t get the room cold but it was a very hot week there in the low to mid 30C’s. To summarize we would totally stay here again when we visit as we did enjoy the property.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avoid this hotel like the plague. It is not a 4 star hotel, no room service, no services at all, room very basic, everything very restricted and there are no amenities or services.... if you do not eat by 930am, you cannot get anything until lunch- nothing. I have no clue how they got 4 starts. The excuse is that they removed some services during covid but covid is way over. The worst 4 star hotel I have ever stayed in anywhere in the world and I have traveled to over 50 countries. I was not expecting a spa or anything but basic stuff, like a spoon in the room for making tea, or even room service is not available. No attention to detail. Only stay here if you plan to never be in the hotel except to sleep, since the only plus is that the room is very clean.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ninetree Insadong Front, 오너 at Nine Tree Premier Hotel Insadong
Responded 16 Jul 2023
Dear nadiamQ7791TX, Thank you very much for your post here on Tripadvisor which I have read with a measure of surprise and disappointment. Firstly, I was disappointed to read of the issues you encountered during your stay and I can assure this is not to the standard that we as a hotel pride ourselves upon. To that end, I wish to make a sincere apology to you for the inconvenience caused. Naturally without you sharing this we would not know where we need to improve, and I shall definitely check and share the areas for improvement you have highlighted with the team in our daily meeting. You are an important customer to us. I am writing to you in the hopes that your experience for this stay will not affect your passion and desire towards staying at another Nine Tree Hotel in the future. Once again, nadiam, on behalf of hotel management team, I apologize for your experience. Hotel Management
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Hotel has a great location. It's located just a block from the Anguk Station and the Airport Bus stop. For tourist its the perfect spot to start there trip in Seoul with the Royal palaces within walking distance and historical streets of Insadong just out the back of the hotel. Rooms were clean and had the basics in them. Sink is outside the bathroom in your living room area. Rooms have traditional bathtubs in them. Towels were starting to get a bit rough around the edges. Check in is on the 5th floor and the building seems to function as an office tower as well so it was a little confusing at first. The 5th floor has lots of lockers you can use to store luggage if you have a late flight or arrive early. Only draw back was that if you do get a temple view room, the monks start the day at 4:30am and you can hear the light "doooong" of the bell in the morning.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Limited services.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel rooms were fine very comfortable and check in was efficient and fast..
The problems started when we, as entitled guests visited the roof top bar and experienced rude staff. We were a party of 11, with 9 residents of the hotel and all of who have had a fantastic time in South Korea attending a wedding in Gangneung.
We were a mixed party of Scottish, German and South Korean nationalities and were spending a few days in Seoul also.
However, roof top staff made us feel like second class citizens and even questioned our ability to pay our very mediocre bill after spending only a couple of hours here.
We are all very successful business people and will be returning to Seoul but will definitely not be staying at this hotel ever again.
We have moved to a much better hotel around the corner for the rest of our stay.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here recently for 4 nights. The room was a good size, and the hotel is in a central location. The room was reasonably well soundproofed. The staff are friendly and helpful. Breakfast is available with a good range of options (at extra cost).
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The good: location is good. Close to restaurants, shops and subway. Myeongdong is walkable. There are plenty of eating places open after dark.
The not so good: the room temperature, when we checked in, was unbearably hot. The thermostats showed 28C to 29C and it hardly went down overnight. We spoke to the front desk about the heat, and was advised the heating is centralised. Following their suggestions, we opened the windows, but the temperature only went down to 26C or 27C. It was too uncomfortable to sleep. Needless to say, our sleep quality at this hotel is very poor.
The other not great thing is the lift or elevator. Reception is located on 5th floor, but the entrance is on 2nd floor. We have to change elevator every time we went in and out.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Be careful when you walk at the mall especially in the morning as it is used by cars too, and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeju Island, South Korea1 contribution1 helpful vote
Sorry for the late response.
However.
Answer the policy does not allow you to refer to the link, but you can find it on Google Maps by entering the hotel name.
And again, I'm very sorry for the late reply.
If you have any other questions, please feel free to contact us.
thank you.
There are more places to choose from in the Seoul area.
PRICE RANGE
$183 - $260 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Nine Tree Hotel Iii
LOCATION
South KoreaSeoulJongno 1.2.3.4 ga-dong / Insadong / Jongno-gu
NUMBER OF ROOMS
301
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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