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Graciela E

We’ve had a great all inclusive stay

Reviewed May 22, 2024
This is a truly good all inclusive hotel. Everything is included and good quality:
-pools, slides, saunas, lounger towels
-drinks, including cocktails
-beach loungers
-deserts, snacks, drinks, served all day
Everything is run by the hotel, so everybody gets the same great experience. Food is very good and variety is great. Beach is close (200m) and walk max in 10 min. There is an entertainment in the evening but all goes quiet at 23:30. Food and drinks are still served. Potentially the best all inclusive place for cleanness and food I have ever been to. Sabit, the night manager we met, and the whole team, especially the guys in the terrace and pool bar were great.
the slides in the swimming pool are closed 2 hours at noon, I wish they open it longer, nevertheless it was a great experience
The beach bar, which we learned was renovated this year, is very nice. Although the food on the beach is sometimes cold, it is very diverse and delicious.
The shops in the hotel have similar prices to local shops.
We will be back at some point as we loved the place.
As for the German comments, we had no problems with them and even became friends with some of them.
Date of stay: May 2024
Trip type: Travelled with family
Value
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Reviews (251)
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Reviewed May 6, 2024 via mobile

We have visited end of April/Early May 2024.
We have had an amazing experience. Despite of the fact that we were one of very few English speaking couples (vast majority was German) there was never any issues with communicating with the staff.
Food was amazing, good variety, the desserts were on another level! Even if you stayed for two weeks there was no way to try all the cakes, there was an overwhelmingly huge variety everyday! Facilities include gym, spa, private beach with its own bar/food. There are conveniently located shops/bazaars couple of minutes walk away, as well as bus stop outside serving all neighbouring towns including Side Old town.

What really made our stay memorable, was the staff, which were all very welcoming, and took their time to speak to us to make sure we are enjoying our holiday.
Highlight of our evening, was visiting the terrace bar, special thanks to Mustafa, Salih, Elvan and their colleagues (sorry we haven’t noted down all names) for being super friendly and making effort to speak to us every night and making our evenings.
Restaurant staff were also lovely, special thanks to Murat & Mehmett.

Entertainment and activities were amazing, especially beach volley & water polo with Talisca & Leyla. Music through the day and evening was amazing, with different genres everyday, provided by great DJ Mali.
All in all we have had an amazing holiday and and made great friendships.

Date of stay: May 2024
Trip type: Travelled as a couple
2  Thank Patryk K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 4, 2024

We stayed here for a week for our honeymoon and there is no other way to word it other than it's a paradise. Young or small there is something here for everyone and a week simply doesn't feel long enough. The complex has absolutely everything you need including a doctor and shops downstairs. If you're a nervous traveller and a bit anxious about new places then a stay at Novum garden is definitely the place for you. If you're more adventurous then less than a minute down the road is a world full of markets, shops, restaurants and a community full of very friendly hardworking people just waiting to say hello. I will say (and I mean this with no disrespect) the hotel is 95% German. Some staff speak very good English but upon arrival you will be greeted in German. So if you're a British couple or family looking to mix with other Brits then you won't find it here. Having said that, the staff are very attentive to any needs and no job is too big or small for them. The cleanliness is second to none.

Room tip: If you want to lay out by the pools then grab a spot quickly as spaces do get taken before people head off to breakfast.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Lisa V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cengiz özdemir, Sales at Novum Garden Side Hotel, responded to this reviewResponded May 5, 2024

Hello Lisa , We would like to thank you for your visit to Novum Garden Side and are very pleased with your satisfaction with our house. We're glad we were able to convince you and we're already looking forward to welcoming you back to our house soon.
Best regards Your Novum Garden Side team

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Reviewed April 27, 2024

A great hotel. Beautiful pools and a large garden. Very clean and well maintained. Staff always friendly and helpful. Good animation available for children and adults. Food very good. Beach not far away with a beautiful beach bar. Simply to feel good and enjoy.

Date of stay: June 2022
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Anke S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 26, 2024

We had a wonderfull time at this hotel. The rooms are excelent and well equipped. Everything is very clean and well kept. the restaurant and the food has been extraordinary. The service and quality and choice of the food was really specially great.
The genral manager always had an open ear for everything and treated us very wellcoming. The teamleader Cengiz helped us in every case and we really felt at home. Therefore we will come as well this year and knwo we will have great fun at our family holidays. Something better we have not yet seen on Earth. We are looking forward to relax at the Garden Side Hotel and we look forward to meat all the very nice staff as well.
We can highly recommend this wonderful paradise place.

With warme greetings from Elisabeth and Andreas Eberle

Room tip: all the pools are new and everything is just great
Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Andreas E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 23, 2023

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It was another great vacation with lots of friends and lots of fun . You can really relax here. The food is great. The Novum Garden has a beautiful beach with a Beach bar. The evenings at the pool bar are very fun. Dancing with my dear Hasret is just fun.

Date of stay: October 2023
Trip type: Travelled with family
1  Thank Lars K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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