Hello mazrichards03
Thank you for sharing your feedback. It saddens us when we receive reviews such as yours as we pride ourselves on offering exceptional experiences to our guests. Currently, we provide two types of housekeeping services. An express service for stays over 4 nights and a full service for stays over 7 nights. Outside of these, members of our Guest Service team are available onsite 24/7 to make sure your stay is comfortable, please don’t hesitate to contact them during your stay for any assistance required. We value your feedback and we hope to have the opportunity to welcome you back in the future.
Kind Regards,
Amanda
Online Marketing Coordinator