Been to Cuba numerous times including Cayo Santa Maria and know what to expect of the amazing people and beaches, but it was our first at this resort and already booked our return.
Absolutely loved it, it was a bit quieter than we are used to but the food was good, for more entertainment there was the option of heading next door to the family side, the beach was incredible and of course the service was outstanding.
People that stood out were our incredible butlers Diana & Yandry, restaurant & grill service was consistently good by each and every single person. The beach bartenders, NEVER disappointed. The gentleman that went back and forth at all times, day and night, from the coral to the main building with guests, incredibly kind and friendly. Hector always doing his best to get people involved and entertained. The gentleman playing music at dinner time in the lobby were outstanding
Furniture in rooms were dated and could definitely use some upkeep but everything was functional, we never lacked hot water and HOLY pressure, each and every time. Rooms were beautifully laid out and the hot tub on the patio was a pleasant end of day treat.
Management stood out from any other resort we've been to. Yes at other resorts they were always really nice to the guests but here, you could tell that Luis and the staff had a great relationship as well. Jacob was constantly stepping in to help during service, clean tables, set tables, it didn't matter. Management made themselves known to guests and it was much appreciated how pleasant and involved they were.
We loved each and every meal and didn't feel we were missing anything, even if one meal this or that wasn't available, what we had was phenomenal.
No lack of food or drinks, EVER.
Anything, just ask