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This hotel is in great shape and everyone provided awesome service. They have comfy beds and nicely decorated interior. The location can't be beat!
What can be tweaked are minor things. First of all, the bathroom door was hard to open or close all the way. They need to adjust it. Then, the Toiletries were lacking - one bar of soap instead of 2, plus wall shampoo/conditioner. No body wash at all! It looked like there may have been a dispenser at one point but it was gone. Then there is no towel rack to hang the hand towel. Gross to leave a wet towel on the counter all the time.
The biggest annoyance was the comforter didn't fit the king bed. You could see it didn't go down to the bottom of the mattress. We had to ask for extra blankets so we didn't have to fight over the tiny comforter all night. All easy fixes that could make it perfect!
Date of stay: November 2023
Trip type: Travelled on business
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All reviews parking garage room service breakfast buffet is hotel restaurant the room was nice front desk staff bed was comfortable lobby slate internet
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Excellent staff. The front desk personnel were very friendly. The hotel was very clean. The parking garage was great and free. Room service at 10PM was great. Food was good, came quickly and was reasonably priced. Would definitely stay here again.
Date of stay: September 2023
Value
Sleep Quality
Service
Ask Rosemary S about Provo Marriott Hotel & Conference Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlie Brotherson, Sales at Provo Marriott Hotel & Conference Center, responded to this reviewResponded October 27, 2023
Rosemary, Thank you for visiting the Provo Marriott Hotel and Conference Center. We are happy to hear you had an excellent stay at our hotel! We look forward serving you again when your travels bring you back to Provo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Everything was fine. This is a solid mid-range hotel. Clean room, comfortable bed, hot water, A/C worked fine and free Wi-Fi. The dinner and breakfast food options were good and at prices that I would expect for a hotel like this.
Date of stay: September 2023
Value
Cleanliness
Service
Ask Alex K about Provo Marriott Hotel & Conference Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlie Brotherson, Sales at Provo Marriott Hotel & Conference Center, responded to this reviewResponded September 29, 2023
Alex, Thank you for being our guest at Provo Marriott Hotel & Conference Center! I am pleased that we could provide you with an enjoyable stay. I appreciate your generous comments. We look forward to welcoming you again when your travels bring you to Provo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I just stayed at the Provo Marriott Hotel and Conference Center so I could give the keynote speech for an event. Scott Rugg was at the front desk when I arrived after a long day of travel. He was in a great mood and could sense how long my day must have been. He quickly checked me in and ensured my Gold number was correct, and then handed me water and let me know where the ice machine was on my floor. The hotel has many great staff members, but Scott continued to make sure my stay was outstanding over my two-day trip. Thank you!
Date of stay: September 2023
Trip type: Travelled on business
Value
Location
Service
Ask katec433 about Provo Marriott Hotel & Conference Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlie Brotherson, Sales at Provo Marriott Hotel & Conference Center, responded to this reviewResponded September 18, 2023
Katec433,
Thank you for being our guest at Provo Marriott Hotel & Conference Center! I am happy to hear of the amazing service you received from Scott and that you enjoyed your stay with us. He will be delighted to know his attentive service was recognized. I appreciate you taking the time to share your generous comments. We look forward to welcoming you again when your travels bring you to Provo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We were very pleased with our stay at USA Inn, Wells, ME. It is an older inn, but the room was spotless, the beds were very comfortable, location was great, and the manager was wonderful. He was extremely polite, sociable, and accommodating. One of the nicest manages ever. We will definitely stay here again.
Date of stay: September 2023
Trip type: Travelled with family
Value
Location
Service
Ask Susan L about Provo Marriott Hotel & Conference Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlie Brotherson, Sales at Provo Marriott Hotel & Conference Center, responded to this reviewResponded September 12, 2023
Thank you for your generous comments of your stay and management. I am sure the property would be pleased to hear. Please note your review was made on the Provo Marriott review page, rather than the Wells, ME location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
So thankful for the kindness, professionalism and courtesy that the staff continues to give at Provo Marriott Hotel & Conference Center. I would like to especially thank Ruth from the moment I checked in. Her attention to detail is admirable. I would like to thank Scott for his kindness by going above and beyond to satisfy the guest. Stay was great, room and hotel was clean and look forward to staying here again.
Date of stay: July 2023
Trip type: Travelled on business
Value
Location
Service
Ask GUNNYCHUCK about Provo Marriott Hotel & Conference Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlie Brotherson, Sales at Provo Marriott Hotel & Conference Center, responded to this reviewResponded July 17, 2023
Gunnychuck, Thank you for being our guest at Provo Marriott Hotel & Conference Center! I am pleased that we could provide you with a great stay and kind and professional team. I appreciate your generous comments of Ruth and Scott's excellent service to serve you during your stay. We look forward to welcoming you again when your travels bring you to Provo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC