After reading all the negative reviews, I almost canceled. I’m so glad I didn’t! We had such a wonderful time. I’m a hotel/resort snob. I can find an issue with even the nicest places. But I’m telling you, this place met all my criteria.

Maybe a couple tips :
1) coming right at check in time, you will wait in line. With a resort this big, I would expect it. If you are a Marriott member, check in on the app. Or grab an early dinner or walk around and check in a little later.
2) as a foodie, I don’t usually expect much from resort/hotel food. It’s always overpriced and lacking in taste. Manage your expectations or grab food at many of the restaurants in/around Nashville.

The grounds were beautiful! Give yourself time to walk around and explore. If you have small kids make sure you check out the Delta wing in the evening. They have a free show on the river that features pirates and princesses.

The water park was so much fun. (Tip: they have life jackets for kids so you don’t have to worry about bringing one. There were always plenty available.)

The beds were very comfortable and the room was very clean! Only thing that had me scratching my head was that there weren’t any wash cloths in the room. I would assume if you called housekeeping you could get some but we were so busy I kept forgetting to call.

I would definitely stay again and I have recommended it to many!

Had the misfortune of booking a staycation for my daughter’s birthday. I should have stayed at home. They advertise room service but there is none beyond a very very limited menu. We went to 3 restaurants between 5-5:30 and could not get a table for 2. We finally got a seat at the wine bar and the bartender told us we “had 2 minutes to order or he didn’t know when he would be back.” Y’all. The room is so small the sink is outside the bathroom. For $300 + $40 for parking in BF nowhere, this place is a joke. It is understaffed and half the amenities are closed. I will never ever stay here again.

Nothing can spoil a good stay like not being able to find your Lyft driver because they won’t let them come and pick you up. Gaylord needs to get with the program and realize that ridesharing services are no different then having someone you know pick you up. I had to walk a half a mile dragging two suitcases in 95° weather to catch up with my driver. And that is wrong.