The resort is gorgeous yes. But they keep advertising their commitment to clean. Which is falling way short. I reported blood on an elevator window 6 times over the course of 3 days. It was never cleaned up. Housekeeping staff are not wearing masks instead they are dangling from their ears- we didn’t want to have them in our room so we dealt with the fact that our body wash and shampoo were both empty upon arrival. Covid safety staff are even wearing their masks wrong- under their noses. This was a very expensive mistake this time.

We were on a road trip that took us through Nashville. With so much closed, we decided on the Gaylord so that the kids could enjoy Soundwaves. I didn't want to worry about the heat or trying to distance with tables and umbrellas, so we splurged on a cabana. It was $300, but it made it a much more enjoyable experience. We had a tv, fan, fridge stocked with drinks, locker for our valuables, comfy places to sit, and a server who was able to get us food and cocktails.

The water park, while not as exciting as some of the really big parks, was enough to keep us all cool and entertained for the day. Although, it would have been nice if they'd invested in the concrete treatment to help keep it cool. As for Covid related stuff, tables and chairs outside of cabanas were spaced out and lifeguards were consistently making sure people distanced in lines. Unfortunately, places like the lazy river, rapids and wave pool make it extremely difficult to distance. It's just the nature of those attractions. Still, we never felt particularly unsafe with any of it. In fact, people were very good about distancing and masks when the fountains went off.

As for the hotel, the room was comfortable and we were happy to have parking right near our section. So, that made things easy. They were also enforcing masks in the lobby, but we saw people at certain parts in the gardens going without. Still, crowds were so low that it was few and far between when that did happen. Also because of those low crowds, most of the restaurants weren't open. We ate in the hotel the first night, but ventured out to the mall area outside the resort for food the next night.

Not sure if we'd stay here again, but I'd still recommend it if you're considering it.

I’m a native Nashvillian, and I have been inside a million times. The hotel is beautiful. The gardens are gorgeous. I stayed here today to utilize Soundwaves. The kids had a lot of fun. It is excruciatingly hot in the water area. No fans. No AC. It is so hot it takes your breath away, so be ready for that. Otherwise, lots of social distancing is working. Nice place. Hotel is hard to navigate Because everything looks the same. It’s hard to figure out where you’re going. But everybody is friendly. Have fun!