Checked in on friday afternoon and was greeted by Ross, the Valet. He did an excellent job with service and professional courtesy. Helped me with all my luggage and my car. He was very thorough with check-in details, answered all my questions and provided VIP level service. He is the kind of valet all hotels should have to set the tone for their guests upon arrival. Front desk staff followed up with same level service to allow me a quick and easy path to my room. Quite refreshing to receive great service from well trained staff who have one goal....to provide an excellent customer experience.