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atir44
Harlingen, Texas

Noisy room, great location

Reviewed Jul 28, 2021
The room could have been cleaner (there was a whiskey bottle on the window sill and the bathroom wasn’t very clean), the room had lots of road noise and party noise on the weekend, and road noise on weeknights that we weren’t told about until we checked in, the AC was also extremely loud, and the bathroom door wouldn’t close and stuck. There were only 3 small drawers in the whole room to put clothes. There was plenty of room for a chest of some kind. I asked for extra hangers and the person who checked me in said they didn’t have hangers! She said people usually only stay 1 or 2 nights so they don’t need many hangers. (We were supposed to be staying 9 nights but only ended up staying 4 because our granddaughter’s surgery was canceled. ) I guess they don’t like people staying too long. We did get some more hangers that night and then more were delivered the next day so I guess they did have hangers! This woman was the only rude employee we encountered. Everyone else was very pleasant and nice, especially the breakfast ladies. The shower was good. The breakfast was good. The ladies served us and menu was limited but much better than the grab and go. Location is great. Parking is $30 a night but we didn’t have a car. The loading and unloading area was not great and it was difficult to determine the front entrance.
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meredith Pittman, Owner at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review
Responded Jul 30, 2021
Hi atir44, thank you for the review. We apologize for the noise you experienced in your room and the other issues you encountered with your room. We will discuss this feedback with our team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 27, 2021

My travel to Indianapolis, was delayed 14 months due to the pandemic. However, I had a pleasurable time and comfortable stay at the Hampton Inn Indianapolis Downtown across from Circle Centre.

The location was strategic, affording me convenience to my sites of interest. The staff was courteous and professional.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Gary S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 22, 2021

Great hotel.
Great location
Great staff
Clean rooms
Clean hotel.
Always a call aways
Friendly staff
Number one hotel
Key access
Next to the mall
Next to the circle
Great all over
Keep up the great work

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank ashboo07001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2021 via mobile

I personally wanted to inform you that you have two wonderful employees by the name of Doug and Manny! Valet was extremely busy and I watched these two young men hustle and full out sprint to take care of your patrons. They should definitely be recognized for their hard work and dedication!!

Date of stay: July 2021
Trip type: Travelled with family
Thank Alhaddox3913
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2021

The service was outstanding!!! From the time we checked in until we left we were very pleased. Ms. Jackson was AWESOME!!! She was very attentive and made sure we were taken care of. The room she gave us was absolutely perfect!!! I would recommend this place and will definitely stay here again. Ms. Jackson thank you so for everything.
Mr. & Mrs Brooks

Date of stay: July 2021
Trip type: Travelled as a couple
Thank mzconniec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 16, 2021

The hotel was clean and the staff was very nice. Valet parking was rather expensive, but very convenient considering parking. We enjoyed having a good hot breakfast as we travel quite a bit and most hotels have gone to a grab-n-go during the pandemic. I feel that having a buffet style served by staff was perfect and something other hotels need to consider.

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jalicz543573
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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