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Our unit with two beds and a fridge was perfect for our week-long surfing vacation. We love the pool, the friendliness of the staff, and the ease of getting to the beach (under 5 minutes). Parking was a snap and with a Lazy Acres grocery store across the way, and a simple kitchen, homemade meals helped us stretch our budget. Highly recommend.
Date of stay: July 2022
Trip type: Travelled with family
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Guest Relations Manager, General Manager at The Encinitan Hotel & Suites, responded to this review
Responded Jul 17, 2022
Hi Monica ,
A big thank you for leaving your five-star rating of our hotel. We value our customer's experience. That is why we always make sure that our facilities are in good shape to provide our customers the best we can offer at a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews large balcony moonlight beach covered parking san diego spacious room del mar third floor location is great few blocks ocean train kitchenette michelle jacuzzi freeway patio walkable
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Was a great stay! They were very accommodating and let us check in early with no charge. They had a breakfast from 730 to 930 every morning, would definitely stay again. Front desk people were incredible!
Date of stay: July 2022
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Review collected in partnership with Best Western
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Guest Relations Manager, General Manager at The Encinitan Hotel & Suites, responded to this reviewResponded July 5, 2022
Hi Dlpino ,
Thank you for your compliments to our staff, hospitality and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This hidden gem has friendly staff, comfortable accommodations located just a short walk to the gorgeous Moonlight Beach. Conveniently close to downtown restaurants, bars, and shops Andrew and Michelle are amazing!
Date of stay: June 2022
Trip type: Travelled solo
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Guest Relations Manager, General Manager at The Encinitan Hotel & Suites, responded to this reviewResponded July 3, 2022
Hi Hippie ,
Thank you for taking the time to tell us how our staff's efforts to provide a comfortable and convenient experience have been successful. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
You need to fire everyone at your front desk. She was so rude and showed me the finger because the room key would not work. Had to go down from the the third floor three times & still did not work! Never again! Whoever owns this hotel, this was terrible! One of the worst hotels I have ever stayed.
Date of stay: June 2022
Trip type: Travelled with family
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Best Western Encinitas Team, General Manager at The Encinitan Hotel & Suites, responded to this reviewResponded June 29, 2022
We are a bit shocked to hear something like this occured, is it possible you have the wrong hotel? We never have had a report of something like this, we take it very seriously. I have looked for your first name and last name extensively in my system but I havent had any luck. Please email us at sales@bwencinits.com we would like to learn more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My family always goes to Encinitas San Diego because we simply think it is the best. And we almost always stay at the Best Western Resort Moonlight Beach. Everything is so convenient and fair prices with good to great service along with some very nice recent upgrades.
Room tip: Will you ever offer a shuttle in the future.
Date of stay: June 2022
Trip type: Travelled with family
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Guest Relations Manager, General Manager at The Encinitan Hotel & Suites, responded to this reviewResponded July 3, 2022
Hi Greg ,
Thank you for taking the time to let us know how you enjoyed your stay with us! It is so rewarding to hear that we were able to provide a comfortable and convenient experience as a good value for your money. We look forward to serving you again and giving you another five-star experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great location near the beach, and very nice reception. Friendly people. I come to this hotel every time I visited California. The price is suitable for this location and the nice reception. The view from the third floor is so nice you can see the sea.
Date of stay: June 2022
Value
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Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with Best Western
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
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Guest Relations Manager, General Manager at The Encinitan Hotel & Suites, responded to this reviewResponded July 3, 2022
Hi Dianahaj ,
Thank you for your kind comments and 5-star rating! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Once again, thank you for your recommendation and we look forward to seeing you again!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC