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315David303
New York City, New York

Well run; clean; attentive staff; not for children

Reviewed Jan 21, 2020
I just want to single out Cocal's full time concierge, Juliana Venegas. Her English is very good and her attitude is exceptional. Whether you are visiting for the fishing or to see the sites, you will find Juli is very helpful and knowledgeable in arranging your activities to include transportation. I have been visiting Jaco for four years now and am always glad to see Juli at her desk next to reception.
Date of stay: January 2020
Room Tip: Away from the bar and pool area for noise reasons.
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Reviews (182)
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9 - 14 of 182 reviews
Reviewed November 13, 2019

I just recently stayed at the Cocal with some buddies, and man are they thanking me. First the coordination for reservations was painless. It didn't mattered if I called or emailed, they responded quickly. The transportation was there waiting at the airport and driver was friendly and spoke English, he was willing to stop and let us purchase cups and sodas to let us get the party started enroute to the Hotel. The living Arrangements wer marvelous. My friends have never experienced living conditions like the ones we had. The ATV tour and the crocodile tour we're Simply Amazing. We got to act like kids on the ATVs going through the mud. It was an opportunity you take a lot of photos for memories. On the crocodile tour you got to face some of your fears by seeing the crocodiles up close and personal, I even got to touch one of them. The transportation back to the airport was just as flawless at the rest of the vacation. I only have one bad comment and that is one of the rooms didn't have Wi-Fi, and that was it. So I give this hotel and their entire staff and they're coordinations, the highest that I can give them, and that is five stars all around. Thank you

Date of stay: November 2019
Trip type: Travelled with friends
Thank David B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 10, 2019 via mobile

Well me and a couple of co workers
Stayed 1 night there but dont get me
Wrong the scenery was good for a Monday night. But when I slept in the
Bed some mosquito or something bit me.
The sheets didnt look clean and the customer service well lets just say there
was none .Next time I will stay somewhere else.

Date of stay: November 2019
Trip type: Travelled with friends
2  Thank Al H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 23, 2019

Be leave it or not this Place Has Great Food And Service But It's Not A Family Place Night life For Single Guys This Is The Spot Fishing And Frolicking Has A Little Casino On Premises and Very close to town 45 minutes from the airport

Date of stay: October 2019
Thank Fearless727840
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 12, 2019

The "claim to fame" for the hotel is that the working girls (which are legal in CR) come frequently to the Hotel. This is nice for single guys like me but what isn't is all that comes with it. Whether it be the padding of your bar bills or constant thefts from the girls themselves. Some would say this is "par for the course" but the management does little to nothing to stop it. When you report it they seem annoyed that you would bother them with such BS. If you go to the police you will find yourself answering questions like you had something to do with it. People have all types of advice about when you go there like not using your credit cards or using them but whatever you do there seems they are well acquainted on getting the best of you. Recently I went there and spent an hour at the bar. The next morning I woke up to 500$ dollars worth bills on the credit card I used. I went there 7 am that morning and asked for a manager after being told that I would have to wait till after 11 am I was shown a payment processing room that was converted from a regular hotel room. In there they showed me the charge receipts from the night before, all the signatures were different! They told me they would review the tape and call me. They never did, however, the next night when I went to the club the manager told me I was not welcome to use my CC I told him that I didn't plan too he then told me that I was not welcome there and escorted me from the premises. All the charges have mysteriously vanished from my CC record - so it seems they realize what's going on there. I would like to credit Face Book group xpats in costa rica for everything I posted here was posted there which got thousands and thousands of views and most likely inspired them not to charge me when I pointed it out to them

Date of stay: August 2019
    • Rooms
    • Cleanliness
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9  Thank Richie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 20, 2019 via mobile

From Beginning to the End. The Transportation set up by Hotel Cocal with Christian as an excellent driver with beverages available. To the Hotel itself. Excellent Rooms just offshore from the ocean. A Wonderful bar area that turns into a night club in the evening with music and party atmosphere. A nice sports bar and lounge upstairs if want be in a more relaxing area instead of the main bar. Great food all day long from breakfast to dinner. I recommend the steak. Juli is your girl if you are looking for any excursions. Go for the crocodile excursion. It will get your heart pumping when you see these massive crocs in their natural environment. I had so much fun I didn't get a chance to try out the casino. That will be on my next trip. This place was a home away from home with everything at your door. I look forward to visiting Hotel Cocal again. And many more times after that. Thank You for the Great Experience. Till Next Time.

Date of stay: July 2019
Trip type: Travelled with friends
Thank justinmQ154IG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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