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KSchene

This is a must stay all-inclusive resort! One of the best!

Reviewed Dec 2, 2023
This is a MUST stay while visiting St. Lucia! Clean, comfortable, friendly, family oriented, fun atmosphere, and lots to do! We love Emme at Mama Mias, Janel was very friendly and helpful, Marz and Dru were fun and great, and Gillie and "Hose with an H" are AWESOME! They all are very friendly, made up feel welcome (like we were at home) and are in the right places for their jobs.
Love the Captains Cocktail on Mondays, discount coupons for gift shop were nice, greeted with lavender towels and a "specialty drink" was an extra nice touch! Our favorite night was Country Night....the band that played was superb! We can't wait to come back!
Date of stay: November 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
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Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this review
Responded Dec 5, 2023
Thank you KSchene,

We appreciate all the shout out to our amazing staff as they are the ones that make the magic happen. I will be sure to pass along your comments to the staff and we all look forward to your return and will have the Captains Cocktail waiting for you!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 2, 2023

We had the best week at Coconut Bay! I never booked an all inclusive, the food at every restaurant was amazing! We are big coffee drinkers, and the all day coffee bar with afternoon fresh cookies and cakes was a huge plus. The staff was so attentive and friendly, shout out to Nature in the restaurant and Tiffany who booked our excursion, both of which we had many conversations and made us feel like we made lifelong friends. The other guests are also so friendly and we had a great time meeting new friends. We stayed on Harmony side and the sunrise view was stunning. I spent time in each of the pools, loved the splash side for exercise and Harmony to relax. I injured my foot and had two massages at the spa which were both incredible. Looking forward to returning.

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tami V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded December 2, 2023

Thank you Tamiv182,

Glad that you had the Best Vacation Ever here at Coconut Bay! Excited to see you got over to our amazing spa and had such an incredible experience there. I will also let Nature and Tiffany know about the shouts to them for their excellent service. We await your return and the coffee is always on!

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Reviewed December 1, 2023

We had a fantastic 7 days here over the Thanksgiving holiday. The transfer from the airport was quick and easy, as was check in. We had a room on the Harmony side and really enjoyed the beautiful ocean view. Everything was cleaned daily by the wonderful Star and towels were always fresh and plentiful. The only downside of the room were the sheets - they were worn and rough, but still slept well. The grounds were so lovely and beautifully maintained. We enjoyed the Harmony pool and beach daily and always found a place to sit and plenty of beach towels. The food was excellent. We loved the breakfasts at both the buffet and on the Veranda. The buffets had tons of options at lunch and dinner and they always had new offerings, which was very nice. The staff was wonderful also. We had a wonderful, relaxing vacation at this amazing resort and hope to return in the future.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Alissa F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded December 1, 2023

Thank you MNworkingmom,

Uff Da! What a great review from a fellow Minnesotan! So happy that you enjoyed your stay and the special shout out to Star from housekeeping, I will be sure to let her know. Nice to see your enjoyed the many food option available here at the resort as well. When the snow flies back home be sure to remember your friends down here in St. Lucia, SKOL!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 30, 2023

Three couples went searching for a November getaway and found Coconut Bay. We enjoyed every minute. Great amenities. The fantastic weather was a big help too.

Every staff member we engaged with was great, but a special shoutout to ...
Nature - first week on the job but very helpful.
Edward - great bartender!! He knows his stuff.
Vernon - my wife absolutely loved the yoga and Aquafit classes.

Went to all of the a la cartes but thoroughly enjoyed Calabash and Trattoria (the tenderloin and the lamb shank ... wow). And the food at the Jerk Tree House is outstanding (3 lunches!!).

We stayed on the Adult side but did the water slide and the lazy river. Got us thinking about a return visit with the kids and grandkids.

Date of stay: November 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank RayB186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded November 30, 2023

Thank you RayB186,

Awesome, to hear you and the other couples all enjoyed the resort, the shout outs to our new hire is awesome to read and I will be sure to recognize him along with the other team members. We look forward to your returning as well with all the kids and grandkids as I'm sure they all will love the slides and lazy river as much a you did.

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Reviewed November 30, 2023

My family and I visited the resort over Thanksgiving week. There were 12 of us, ages from 7 -75 yrs. We all had a great time. Although the resort was mostly sold out, it never felt crowded. There were food options all day long beginning at 7am until 1am. Several pools to pick from, water slides, a lazy river, and a gorgeous beach. We chose to eat at Calabash, Silk, and La Trattoria. All the specialty meals were great. My mom and her friend did stay on the Harmony side and reported that the elevator was out of service for at least a day. Luckily, they were only the 2nd floor. The food in the buffet for breakfast, lunch, and dinner was great. Never much of a wait at the grill or any other of the stations where the food was made to order. I loved the system at Flip Flops (pool side grill) - you put your order in and received a beeper. The food is made to order and when it's ready, your beeper goes off. You go back and they hand you your food. There's a burger hut on the beach as well as a bar so you could hang there all day without having to walk back and forth - a great set up in my opinion. The rooms were clean and comfortable, not super updated but I did notice that a few rooms looked to be in the process of being revamped. We weren't really in our rooms much except to sleep and get ready for dinner. Overall, we really had a great time and would recommend this resort to others.

Date of stay: November 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Sarah R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded November 30, 2023

Thank you Sarahr,

Nice to read about how much you and your family group all enjoyed the various restaurants and other food options available here at Coconut Bay, there really is something for everyone. What a great way to spend Thanksgiving with family. We hope you all come back to visit soon.

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Reviewed November 29, 2023

The views were stunning the hotel location was first rate and the food excellent. The staff were amazing they could't do enough to make the holiday memorable. Most relaxing place to just kick back and watch the world go by.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Gaynor M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan Sunderland, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded November 29, 2023

Thank you 725GM,

Glad to hear you found the resort to be the PLACE to Go!! You are 100% right if your coming to a resort to relax and enjoy great service, great food and a warm relaxing stay then Coconut Bay is your place. We look forward to your return.

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