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Spencer B

Only positive island vibes and eats at CBay

Reviewed Jan 31, 2023via mobile
This trip to St. Lucia has been incredible and it’s all thanks to Coocnut Bay (and some incredible St Lucian views, of course).

We came here for a wedding, so we didn’t get to pick the place which was a bit unnerving as my wife and I like to do a lot of research. We couldn’t be more pleased with the results. The staff are so kind, the food is plentiful and delicious (more on that later) and the resort coordinates affordable adventures that let you break away from the monotony (albeit beautiful monotony) of drinking by the pool.

Our group did the snorkeling excursion and it was fantastic. So much activity underwater compared to other snorkeling we’ve done and stunning views of the island along the way.
Because Coconut Bay is on the seaweedy, choppy-ocean side of the island, I highly recommend the excursions that let you experience all that the island has to offer, especially when it comes to iceman activities.

The wedding has been easily accommodated, which is a real feat considering our group is about as easily to accommodate as a pack or stray cats and dogs. Everything from fluctuating excursion group sizes (didn’t plan for that hangover), to large food/drink orders, and venues to house our rowdy crew were graciously allowed without a blink. Incredible staff.

Food is a huge part of why I travel, so i want to give you an honest critique of our experience.
The breakfasts are solid. Highly recommend the omelette station(shoutout to Mary on the cooktop keeping up with so many custom orders) or the griddle for French toast etc. there’s a great barista, and a solid selection of fruits, proteins etc.

Buffet-wise lunches and dinners have enough options that you’re bound to find something you like but hands down the best meals I had daily were at the Jerk Treehouse. A taste of local food like Jerk Chicken, pork, fish, beans and rice, plantains were the way to go (for me personally). Food is a window into new places and I didn’t fly all this way to be fed hot dogs and cheeseburgers (but those are essentials for late night munchies so don’t get me wrong).

I became a regular with Sharnil and Harley at the Jerk treehouse and had to get a selfie with the folks who absolutely made this trip. The only thing more authentic than the food they served was the kind and warm island vibe they served it with. You can tell they have a good time at work making people happy and giving them the chance to try something new. And their salsa SLAPS.

All in all I can’t say enough nice things, but for a trip that we took to support our friend, this one will be ranked as highly in our minds as a trip we picked and planned ourselves. Thanks CBay!
Date of stay: January 2023
Room Tip: The front desk or bartenders can easily break villa into smaller denominations for you to show...
Trip type: Travelled with friends
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Zachary Frangos, General Manager at Coconut Bay Beach Resort & Spa, responded to this review
Responded Feb 1, 2023
Spencer,
I am humbled by the review and all of the amazing experiences you shared in your commentary. Shoulds like the trip more than met your expectations, and the support for you friend I am sure added to the trip.

Safe Travels
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 30, 2023 via mobile

I highly recommend this resort we came here from Miami Florida with our family.
The food was incredible and the service was awesome. We will be back soon. My granddaughter had the best time in the pool. It was never cried it in service was first hand.

Date of stay: January 2023
Trip type: Travelled with family
Thank Annette R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zachary Frangos, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded January 31, 2023

Annette

So happy to hear that your time with the family and grand daughter was so special. I enjoy hearing about the incredible food and service. Looking forward to your return visit

Safe Travels always

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 30, 2023

Superb service with kindness especially grateful to Shirlanda, Ruddy,Niomi and Kim. The VERANDA is especially lovely for breakfast. Also like walking on the beach here. All the people from St. Lucia who help are lovely. Help is always available.

Date of stay: January 2023
  • Trip type: Travelled with friends
    • Location
    • Service
Thank Paradise615824
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zachary Frangos, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded January 30, 2023

Paradise
Love the superb review, and the kind words about the staff and resort. Thanks you for finding time to let us know how we are doing

Safe Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2023 via mobile

Coconut Bay Beach Resort and Spa in St Lucia is an amazing resort and I’d return in a heart beat. Big thank you to Jedi our waiter around the pool who made sure we always had refreshments. Friendly, efficient and able to anticipate our needs. A truly valuable employee.
Thanks so much for making our stay so perfect.

From the coconut cloud and CC, Diet Coke and lime couple.

Date of stay: January 2023
Trip type: Travelled with family
Thank Stan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zachary Frangos, General Manager at Coconut Bay Beach Resort & Spa, responded to this reviewResponded January 30, 2023

Stan the Man!
Awesome for taking time to write a review on the resort and the team member(s) that made your stay so special. ANd a special shot out to Coconut Bays own Jedi!

Thank you

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Reviewed January 28, 2023

Came here for New Year with zero expectation and came away blown away.

The hotel, the staff, the food, the drinks, the cleanliness and basically everything is fantastic!

The only let down was it rained probably 40-50% of the time but when the sun was out, it was beautiful.

They put on an amazing show for New Year's Eve entering the New Year and we would definitely do it again.

A big shout out to Kayla, Tyron and Nick who made our stay even more pleasant. They were SO lovely!

Thank you Coconut Bay!!!

Date of stay: December 2022
    • Location
    • Rooms
    • Service
Thank ChrisGower1975
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Fox, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded January 29, 2023

Chris, thank you for the great review. We can't wait to welcome you back! Be sure to enroll in our loyalty program so you can get discounts moving forward! Sorry about the rain, this is not normal weather for St. Lucia. Glad to hear you were blown away by our New Year's celebration. Safe travels until next time.

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Reviewed January 27, 2023

Coconut Bay Resort was a great time!! I highly recommend visiting the resort. My group was three married couples that stayed on the harmony side. Each couple had a room on the 3rd floor. They were welcoming all the way from meeting the shuttle at airport. We appreciate the concierge helping set up everything when we first arrived. The rooms were nice and well taken care of each day. Each room was cleaned and restocked twice a day if needed. The layout of the resort was great. Food and drinks were spaced out everywhere so things weren't too far away no matter where you may be during the day. The beach bar was probably our favorite place to visit. It was very relaxing and it was where we first met our favorite bartender Kerry. He was excellent!! He was very friendly, attentive, and personable!! Dillion and Holder were also great! With drinking being a popular thing with our group. It was nice to have bartenders that were friendly and would make sure the resort experience met our expectations. Some of our favorite things was the silent dance party, trivia, and the girls had amazing massages. The jerk house was top of our list for food, but all the food places had good options for everybody. We hope to be back in the near future!!

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jesco24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Fox, Guest Services / Front Office at Coconut Bay Beach Resort & Spa, responded to this reviewResponded January 28, 2023

Jesco24, thank you so much for the review. It sounds like you and your friends had a great time. Drinking being popular with your group is our sweet spot. With at least 5 bars open daily spread throughout the resort, we can ensure you stay hydrated. We hope you will come back in the future. Until then safe travels.

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