We stayed at this property and booked a family room last January. They provide complimentary shuttle from the station to the hotel and back, which was highly appreciated. The location is right in the middle of the city, so it was centrally located and convenient to everything. Check in was smooth, people at the reception was super nice and accommodating. We bumped into the owner when my son wrongly pressed the floor button to their place (they have their place at the top of the buillding). They were really warm and welcoming.
The room was adequate for the four of us. A little dated for my taste but still OK. The bed was comfortable, the bathroom was a little small but manageable. We ordered room service and they were pretty solid. Breakfast had the basic cereal, eggs, yogurt, fruit, breads, milk, and coffee. I was a little bit concerned at 7PM that the cafe downstairs were playing loud music but they finished at 9PM.
Shoutout to Marlene for assisting me sending my glasses back. Thank you very much for your assistance and for the hospitality from your team. Keep up the good work!