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Maurice P

Great stay in Thompson.

Reviewed Nov 30, 2023
Hotel staff were very friendly, rooms were very clean. Homemade breakfast was absolutely delicious.
My only complaint was no hot water for the 2 days we were there. Obviously out the hotel staff control but we had rented 14 rooms so that was a lot of people unable to shower for 2 days. It would have been nice if they had offered us a discount as that was quite a while to go without hot water.
Otherwise, great experience and would not hesitate to recommend this hotel to others.
We will stay there again next time!
Date of stay: November 2023
Trip type: Travelled on business
Value
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this review
Responded Dec 15, 2023
Sorry we had hot water issue during those days your group stayed.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (317)
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Traveller rating
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Reviewed November 18, 2023

Bed was super comfortable and pillows were excellent! Everything was clean and the front desk staff were friendly and helpful when we needed an HDMI chord.

The gold star of this experience was the complimentary breakfast and kitchen staff. Food was excellent-Evelyn and Evert thank you so much for your hospitality and kindness!

Date of stay: November 2023
Trip type: Travelled on business
Thank Camper41806513747
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this reviewResponded December 15, 2023

Thank you for your wonderful review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 17, 2023

Service was excellent. Staff are nice and polite. Hotel was nice and clean. Breakfast taste good. Lots of variety. Will come back to this hotel again next time. Deserves a 5 star. Love it here. 👍👍👍

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank mong j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this reviewResponded December 15, 2023

Thank you for your wonderful review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2023

we loved our stay at best western, would definitely stay again. the staff were pleasant and professional and the environment was great. our room was cozy warm when we arrived and really tidy and clean

Date of stay: November 2023
Trip type: Travelled with family
Thank chessika w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this reviewResponded November 9, 2023

Thank you for your wonderful review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2023

Very clean hotel. The rooms, halls, gym all were very clean. The staff were extremely friendly and all kept working the whole time. We were pleasantly surprised to find such a clean hotel in the North. Only thing could have been improved is adding a pool.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank thepawlachuks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this reviewResponded November 9, 2023

Thank you for your wonderful review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2023

From check in to check out, you are treated like one of the family. The breakfast options are fantastic, the rooms are big, fresh, clean and modern. The staff from front desk, to cleaning to maintenance are all very friendly and approachable. Customer satisfaction is their goal and they succeeded 100%

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rvbarbeau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ethel Timbang, General Manager at Best Western Thompson Hotel & Suites, responded to this reviewResponded November 9, 2023

Thank you for your wonderful review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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