We are a hockey team from way up north. We work hard to fundraise money to join a local tournament. Air charters, hotels, car rentals etc...

I call in Thursday afternoon. We had 8 rooms booked. I wanted to release 2. They said we couldn't because of the stupid 24 hour policy. So we fill in 7. Still pay for an extra room not used, which they didn't even give a key to.

They made us pay 2 nights for an empty room. Even after calling about it on Thursday. We could have been released 1 night for Saturday night, at the very least. Nope they fought it to the very end. We argued.

I asked to speak to the manager. One guy pointed at the other and said he was the manager. Then I asked who is his boss, first guy then said he is the manager. Treated us like idiots. They then said that they owned the place.

Absolutely horrible hospitality. Lies, fight every detail, wouldn't even release one night at least because of a stupid policy. And here they have calls left right and centre from people looking for rooms. Never staying here again.

Had a great stay. The staff is always friendly and welcoming. They offer a breakfast in the morning. Very convienent location with lots of parking. They offer various types of rooms at a affordable rate.

Double beds too small for 2 people to sleep comfortably. Heaters old and didn’t work properly, noisy too hot or too cold no in between. Carpets were dirty and smelled-my allergies were ridiculous. All staff were friendly and pleasant.