It's just ok. Like usual the employees work very hard but unfortunately policy seems to restrict them. Food sucks had better buffet at 3 star motels. Sadly best thing I had was steak from lieros and fajita from room service. Cant even make / find a salad except for lunch. Everything repeated reused. When sold to me they set an unrealistic expectations that select club adults only is like a resort in a resort. It's not at all its just a kids family mad house. Pools are DISGUSTINGLY dirty with animal feces all over the deck. bugs bees even cockroaches floating and no-one skimming them. (I borrowed a net from a worker and skimmed it myself to protect my G/F from being stung as shes allergic) None of them are properly sucking through skimmer ports and no workers are properly cleaning deck or pool BEFORE guest get up or at all for that matter. Hot tub not hot and only somewhat functioning pool jets will be a better hot tub. Bubble agitators never on. Front desk is a total mess lacks staffing with 7 to 10 other workers standing around doing nothing but policy does not let them assist. Concierge might as well be non existant. Had to ask for welcome drink then I take one sip and its terrible set it down and asked whats wrong. Say its terrible and made incorrectly. Isabel proceeds to tell me I'm wrong when I both saw it made incorrectly and have an extremely refined mixology pallet. That kind of set me off from the start. Shows are very short and lack luster even vs lower star rated resorts. You are constantly harassed on beach with people coming well up onto resort property. Lack of adult activities (could be covid) but again not the way it was sold to me. It was sold to me as 2 resorts in one if you want to be adulting and not around kids you can. But sadly NOT the case. Kids in adult areas and no strict enforcement of it. Rooms are ok they are clean in good repair. No easy access to ice for room and water machines are not cold (eco I guess) Felt very lied to they were giving me an upgraded room because select club adult only rooms are covid closed. Then they give me a room with a kids room and bunk beds for 2 adults and insist its an upgrade to my select club adults only room. Rigerberto the A&B manager saved the days and Victor at the select club bar were the only thing keeping me from completely loosing it. The buffet is a covid breading ground shared serving utensils. Servers touching trays tables used dishes silverware stuff on the floor walking behind server station in no way sanitizing hands and then touch tray or drinks or whatever else. Plastic face shields have gaps all around that particulate can easily pass.