We have two children, almost 2 and almost 4, they absolutely LOVED the water park and the kids centre, Sanditos. The ladies there made them feel welcomed and loved, we went there daily our second week and played with their climbing equipment. Cynthia is so cute, she reminded us of a Disney Princess. They also have a vast collection of Disney movies the kids can watch in their little movie theatre. The centre alone is enough reason for us to make a repeat visit down the road.
The food was great and the portion make you waste less which is really great. The Lady Gaga show was superb, she was spot on. The staff was all very friendly and happy to accommodate, and room service was perfect for when the kids needed to nap over lunch.
The pools were always very clean, the staff did a great job cleaning the little bits of seaweed that washed up off the beach every day.
It was the start of the rainy season, but it barely rained. My only suggestion is to 100% wear bug spray, it is the jungle. But then the mosquitos will leave you alone.
Lots of wild life; spider monkeys, iguanas, raccoons, coaties, turtles and cats. They also have a petting zoo which we visited twice! They give you lettuce and other veggies to feed their rescue animals that are all very sweet.
You can swim in their natural ponds (with a guide), we did not as our children are too young, but everyone said they are very refreshing.
