We stayed for 12 nights mid March. I had booked this as a surprise for my boyfriend’s 50th birthday & we arrived at around 8pm on a Saturday evening.
We received a warm welcome & a rum punch to get our holiday off to a lovely start!
We were allocated room 46 (which I had requested in advance) which is situated right at the end of the rooms. A lovely secluded spot. Room was excellent with lots of storage space. Well stocked mini bar - drinks chosen in advance. The outside shower took some getting used to me but it is completely private. Our housekeeper was lovely (sorry I can’t remember her name) & she did a wonderful job on our last full day of dressing the room up for his birthday.
The whole complex & grounds are kept very tidy & clean. You can get bar service on the beach which is fabulous & the staff were always very friendly.
Most of the staff are lovely & couldn’t do enough. A couple of the servers though seem like they don’t want to be there.
The food at breakfast (with amazing fresh pastries!) & lunch is very good. Very good portions with daily specials but the service was some times lacking. Other couples would arrive, order, eat & leave while we were still waiting for our food. On one morning my boyfriend’s Eggs Benedict breakfast never appeared but we didn’t chase this up as we needed to leave for an excursion. At lunchtime we heard other couples chasing up their food also. Tipping didn’t seem to make any difference to the service received. At one lunchtime my boyfriend ordered a latte & a club sandwich, unfortunately he felt unwell afterwards & he said he felt “drunk “ & had to sleep for a few hours so I’m not sure what happened there. The latte did not smell of alcohol.
Again at dinner service could be improved & the food could be of a better quality for the price. Whilst we didn’t want to be rushed, sometimes our bar drinks would arrive after we had eaten our starters. My boyfriend found a small piece of bone is his chicken curry & I ordered the steak which was fatty & chewy. I’m disappointed that at this price point fillet steak isn’t offered (it is for the beach dinner) . The fresh bread served at dinner is delicious & the majority of what we ate at dinner was very nice. Drinks are very good & the cocktails strong. I can’t comment on the wine as we didn’t have any. Other reviews have mentioned the dinner portions being small which we actually didn’t mind as we felt we had eaten well at breakfast & lunch.
On our last full evening we had a romantic beach front dinner which was very nice with our own personal server.
All in all we had a great time. The hotel is on a gorgeous beach with a fantastic setting & lovely staff.
We wouldn’t return purely because we never do but would recommend.