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Mandi P
Plymouth, United Kingdom

Perfect in every way ❤️

Review of Keyonna Beach
Reviewed May 29, 2023
We have just returned from two weeks at Keyonna beach and it is honestly one of the best holidays I have ever had! A beautiful resort set on the gorgeous Turners beach; A quiet and romantic place if you are looking for ultimate relaxation and to get away from it all.

Room
We booked one of the beach house rooms for our stay, which is the ‘budget’ friendly option. I was worried that we would be missing out in comparison to the beach front rooms which have their own plunge pool etc but there was honestly nothing to be concerned about. The room was lovely! There was plenty of room, lots of wardrobe space and storage. The bed was super comfy and with added protection of a mosquito net. The noise from the tree frogs and bugs at night seemed quite loud at first but we got used to it very quickly and I actually miss it now we are home

The bathroom has a twin sink, separate w.c and a hairdryer was included.
The twin outdoor showers were amazing with a beautiful view of the gardens and the sea but they still remained very private. Shampoo, conditioner and body wash was also provided.
The maid service was excellent with a room clean daily, including fresh linen and towels as required.. and all done with a smile and friendly hello.
Our minibar was also stocked daily with our individual preferences of local beer (Carib), coke and Caribbean rum .. which was yummy!

Beach
Each room has its own numbered Bali bed and two sun loungers so you don’t have to worry about getting a spot on the beach. Although, we lost the shade on our bed in the afternoon so could get a bit too hot, make sure to take plenty of high factor sunscreen, the sun is really intense and we both burned quickly.
Kayaks and snorkelling gear are free to use. We took the kayak out on one of the mornings which was good fun. I did snorkel but didn’t see much, there were a lot of tiny fish but not much else. The sea was beautifully clear and we made sure we had a daily swim along the coast.
The beach service is excellent! Great choice of cocktails, mock tails and soft drinks. The staff kept us topped up all day, there is no need to go to the bar but you can if you wish.

Food
Again, amazing! Perfectly cooked meals every time! I am pescatarian and there was plenty of choice. All served in a restaurant style.
Breakfast was fantastic… I can recommend the Antiguan black pineapple French toast and the daily specials were awesome! Pastry chef was fantastic too … The best scones and banana bread I have ever tasted!
Lunch in the main restaurant was also brilliant with a beautiful view of the sea. Lots of choice and the local fish was delicious. I loved the curried veg wrap and the fish tacos.
Dinner was fab! The waiting staff are awesome! Great choice of dishes, we never got bored with the options! The entertainment each night was low key and the bar closes at 10.45.
The grill on the beach was also amazing ! Choice of jerk chicken, burgers, hot dogs and bbq corn. I had the steamed fish and it was delicious! Jeavaugn the chef was so friendly and wow can he cook! He said everything he cooked was tasty because he did it with passion and love!

Excursions
You can choose to do as little or as much as you like!
There are shuttles to St John’s (capital) and jolly harbour bookable at reception. Yoga, aqua aerobics and steel drum practice.

We went to the Sunday night BBQ at Shirley Heights. It was about 45 mins in the shuttle and cost $30 US each and $10 US entry each for environmental tax.
We had an amazing time, beautiful views of the English harbour with the sounds of a local steel drum band and reggae band. We didn’t have the food but it looked fab!
There was some stalls selling craft items but none of the sellers were pushy.

Staff
I left this till last because the staff at Keyonna are absolutely fabulous and made our experience unforgettable. Every single member of staff we met were super friendly and could not do enough for you; we were looked after so well !
I wish I knew everyones’ names but we are so thankful to each and every one for making our holiday so amazing !
Special mentions to Mario, Natanya, Marvin, Deon, Jevaughn, Lynton, Odeal,
Gerri-Lee (keeping our wine topped up with a cheeky smile), Raheem, Maria and Brian ! And to Ms. Fearon for keeping us safe on the beach.
and many many more !

We were so sad to leave with tears in our eyes. I hope we can come back soon ! Keyonna beach will always have a special place in our hearts.
Date of stay: May 2023
Trip type: Travelled as a couple
Value
Location
Service
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Jenelle Lewis, Guest Services / Front Office at Keyonna Beach, responded to this review
Responded May 31, 2023
Hello 707mandip,

Thank you so much for taking the time to write such an in-depth review of the resort.

We are so happy to hear that you enjoyed your stay with us and that our culinary delights, our unique design concept, and our amazing staff. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

We’d love to welcome you back soon.

Kind regards
Jenelle

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,356)
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Reviewed May 26, 2023 via mobile

We stayed for 12 nights mid March. I had booked this as a surprise for my boyfriend’s 50th birthday & we arrived at around 8pm on a Saturday evening.

We received a warm welcome & a rum punch to get our holiday off to a lovely start!

We were allocated room 46 (which I had requested in advance) which is situated right at the end of the rooms. A lovely secluded spot. Room was excellent with lots of storage space. Well stocked mini bar - drinks chosen in advance. The outside shower took some getting used to me but it is completely private. Our housekeeper was lovely (sorry I can’t remember her name) & she did a wonderful job on our last full day of dressing the room up for his birthday.

The whole complex & grounds are kept very tidy & clean. You can get bar service on the beach which is fabulous & the staff were always very friendly.

Most of the staff are lovely & couldn’t do enough. A couple of the servers though seem like they don’t want to be there.

The food at breakfast (with amazing fresh pastries!) & lunch is very good. Very good portions with daily specials but the service was some times lacking. Other couples would arrive, order, eat & leave while we were still waiting for our food. On one morning my boyfriend’s Eggs Benedict breakfast never appeared but we didn’t chase this up as we needed to leave for an excursion. At lunchtime we heard other couples chasing up their food also. Tipping didn’t seem to make any difference to the service received. At one lunchtime my boyfriend ordered a latte & a club sandwich, unfortunately he felt unwell afterwards & he said he felt “drunk “ & had to sleep for a few hours so I’m not sure what happened there. The latte did not smell of alcohol.

Again at dinner service could be improved & the food could be of a better quality for the price. Whilst we didn’t want to be rushed, sometimes our bar drinks would arrive after we had eaten our starters. My boyfriend found a small piece of bone is his chicken curry & I ordered the steak which was fatty & chewy. I’m disappointed that at this price point fillet steak isn’t offered (it is for the beach dinner) . The fresh bread served at dinner is delicious & the majority of what we ate at dinner was very nice. Drinks are very good & the cocktails strong. I can’t comment on the wine as we didn’t have any. Other reviews have mentioned the dinner portions being small which we actually didn’t mind as we felt we had eaten well at breakfast & lunch.

On our last full evening we had a romantic beach front dinner which was very nice with our own personal server.

All in all we had a great time. The hotel is on a gorgeous beach with a fantastic setting & lovely staff.

We wouldn’t return purely because we never do but would recommend.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank MurdochsMum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richelle Charles, Guest Services / Front Office at Keyonna Beach, responded to this reviewResponded May 27, 2023

Hello Murdoch'smom,

Thank you for your review.

We are delighted to know that you had a good stay with us enjoying your unique accommodation and the tropical beauty which surrounds us.

We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.

Kind regards,
Richelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2023

If you are looking for a romantic and relaxing getaway, DO NOT LOOK ANY FURTHER. This place is exactly what you need. The food is INCREDIBLE, the staff is friendly, the resort is beautiful and magical. We will be back!

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank akhensley2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richelle Charles, Guest Services / Front Office at Keyonna Beach, responded to this reviewResponded May 26, 2023

Hello Akhensley2023,

Thank you for your great review.

It gives us great joy to know that you had a wonderful time enjoying the amazing delights produced daily by our culinary team, warm beaches and, the services of our dedicated team.

We look forward to the honor of greeting you once again

Kind regards,
Richelle


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Reviewed May 22, 2023

We had an absolutely phenomenal stay at Keyonna for my 30th birthday.
The entire staff made it so special - even upgraded us to a room with a private pool!
The food was fantastic and we never ate the same thing twice (except for the amazing burgers are the beach grill!) The private beach dinner the night of my birthday was perfect.
We will definitely be back and stay for much longer next time. Four nights wasn’t even close to enough.

Date of stay: May 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Curiosity44945003259
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richelle Charles, Guest Services / Front Office at Keyonna Beach, responded to this reviewResponded May 26, 2023

Hello Curiosity44945003259,

Thank you for your great review and for choosing to spend your 30th birthday with us.

It gives us great joy to know that you had a wonderful time enjoying our culinary delights, the experience of your private plunge pool and the warmth not only from the sun but from the services of our diligent team.


We would be honored to have you visit us once again.

Kind regards,
Richelle

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2023 via mobile

Everything was amazing from start to finish!
If you’re looking for a relaxing retreat holiday then look no further than Keyonna beach resort!
On arrival we were given a beach front pool cottage which we wasn’t happy with so I spoke to reception to explain we wasn’t happy and within 2 hours they had moved us to a better room! Absolutely amazing service they done this without hesitation! We was celebrating my partners 30th birthday and in the room they had set up with petals on the bed with a birthday card and bottle of champagne! Lovely touch!
Our new room was absolutely beautiful and the view of the ocean was stunning!
The rooms were clean and very boutique looking!
We absolutely loved the outdoor showers in the rooms too!
Our room was equipped with an hairdryer, iron and mini bar was stocked up!
The food at the hotel was outstanding and we throughly enjoyed every meal!
The staff were all absolutely amazing with us and couldn’t do enough for us. A special mention to the reception staff and Brad and Keyon who made sure we never went without a drink or food whilst chilling in our beach front pool cottage!
Our stay was truly one to remember and we will definitely be back one day!

Room tip: May was quiet if your looking for a quiet time!
Date of stay: May 2023
Trip type: Travelled as a couple
Thank chloe f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chiquira, Guest Relations at Keyonna Beach, responded to this reviewResponded May 21, 2023

Dear Chloe F,

Thank you very much for sharing your experience of Keyonna Beach Resort and allowing us to host you and create a fabulous vacation for you. It is beautiful to know that you enjoyed a fantastic stay with great facilities, comfortable accommodations, and excellent attention and service from the entire staff.

Thank you for your recommendation, and we will be delighted to have you back soon for another extraordinary vacation.

Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2023

My wife and I went to this beautiful Resort for our 43rd Wedding Anniversary and it was an amazing celebration.

When we arrived we were pleasantly surprised at how beautiful it was. The sea was incredible. Check-in was amazing and the cottage was beautiful. The food was delicious and the liquor was top shelf.

There were some incredible staff members that made our celebration that much better on the day of our Anniversary. Tina (Front Desk), is an amazing soul and who set up our room with flowers on the bed and Champagne. Francine (Waitstaff), with her help we had such delicious Appetizers that were prepared especially for us. Our hats off to the Chef. Thank you for making our special day that much better. A shout out to Elizabeth (Housekeeping), who was so much fun to talk with, and another beautiful soul.

I wanted to give this a 5-star rating, but unfortunately, there was some waitstaff and bar personnel that didn't seem to like their jobs. They never smiled, made us feel at times that we were inconveniencing them and we wondered why they work there. There were a few times we had to wait almost an hour to get our food. Not a good impression on us.

But other than that complaint, we loved our stay and would recommend The Keyonna Beach Resort.

Mike and Mare

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank mdkcowboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richelle Charles, Guest Services / Front Office at Keyonna Beach, responded to this reviewResponded May 17, 2023

Hello mdkcowboy,

Thank you for your great review.

We are delighted to know that you had a great stay with us enjoying our culinary delights, the services of our attentive team.

We have made a serious note of the area in which we have fallen short of your expectations and will take measures to improve.

We look forward to the honor of greeting you once again.

Kind regards,
Richelle


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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