Great beach and facilities. Nice plunge pool and Bali bed. Relaxing stay.
Wonderful food and drinks and good variety available.
Excellent service and welcome. Staff were really helpful and attentive.
Entertainment a bit basic.
Was a bit remote though.
Dear Mike S,
Thanks for choosing Keyonna Beach Resort and for sharing your recent experience. We are delighted to know that our staff, food and accommodation have met your expectations. Our aim is to provide quality service in a relaxing atmosphere where our guest can relax and be pampered. Your wonderful comments will be shared with the entire team.
Once again, we are happy you had a great time and we can't wait to welcome you back in the near future.
Warmest regards,
The Keyonna Beach Resort met every piece of our expectations. There was a lot of positives and very few negatives that really had no impact on our stay..
POSITIVES
- The staff was simply incredible. Everyone we ran into was friendly and helpful
- The resort is small so it’s extremely quiet and relaxing
- The beach is steps away. The water is warm and calm
- Private bali beds on the beach assigned by room so no need to fight over availability
- Outdoor showers are a huge plus. Never cold so it’s actually quite refreshing
- Island is very easy to get around (we rented a car for 3 out of our 6 days)
NEGATIVES
- Not a huge variety of food since they have a rotating fixed menu. You’ll definitely be able to find something but if you like something, chances are you won’t be able to get it again
- All beaches are public so you have venders on the beach trying to sell whatever they have (BUT they are very understanding if you say no)
Overall I’m definitely missing some positives and highly recommend this resort.
Dear krosen19,
Thank you for sharing your review of our resort with us. It is wonderful to know that you had an overall great time at our resort and that you were satisfied with the services our team provided you. We will share your kind remarks with them all.
We have noted the areas of improvement in your review and we will certainly share your feedback with our Management team to address accordingly. Your feedback is important to us.
We appreciate your visit and enjoyed hosting you! We can't wait to welcome you all back for another great stay with us!
Warmest regards,
The term boutique tends to be very over-used in travel these days, but it can truly be used to describe Keyonna.
Our arrival at Keyonna was a little shaky as there was no-one on reception, however once the receptionist arrived everything proceed smoothly, including the obligatory welcome rum punch. we'd checked in online beforehand so didn't have to worry about any paperwork.
We'd booked a Beach Pool Cottage to be close to the sea and were delighted with our room. All the beach pool cottages are close to the sea, and our room was the closest. It also had a bit more space and privacy for our allocated bali bed and beach loungers than the other rooms.
The room itself was delightful a very upmarket version of a beach shack with a big double bed. There was lots of storage space, and the mini-bar was stocked with the drinks we'd requested. The wifi coverage was reasonable (about 3Mb/s download). the only think I'd change would be the pillows which were much to firm for me so I slept without them.
Outside the room had its own private are opening onto the beach with the private pool, a couple of beach loungers, and a veranda with table and chairs. There was also a beach shower just by the entrance which I thought was a particularly nice touch. This led directly onto the beautiful beach where our room had a bali bed and another couple of beach loungers assigned. The whole area faced West so each evening we were treated to a beautiful sunset. The only concern I had was that as a pasty white Englishman I would have liked more shade. The bali bed was great in the morning and when the sun was overhead, but as the afternoon progressed I had to drag a lounger behind the bali bed to get some shade.
The food and drink were delicious. No need to book times to eat just turn up. And I was particularly pleased to see a good choice of house wines as part of the all-inclusive deal. They would make any cocktail you wanted, I particularly liked their gin sours. They also had a selection of spirits (for example, gordons, tanqueray and bombay(?) for the gin), not just local brands. The breakfast and lunch menus were the same each day, but with daily specials. But both had a wide range of choices. The dinner menu changed daily.
The beach was beautiful, lovely soft sand and sea that amazing shade of blue you see in the brochures. Never crowded. If you walked to the south end a few minutes away there was quite good snorkelling, we saw sea slugs and lion fishes as well as the usual suspects. Snorkelling gear was available free of charge. You did get some beach vendors (all beaches in Antigua are public spaces by law), but not many and always good natured.
The staff were invariably warm and friendly. Even collecting the passionfruit growing by our cottage and making a delicious fruit juice from them.
Dear L0neGr00ver.
Thank you for choosing Keyonna Beach Resort.
Your comments motivate us to continue working to provide quality service and create unforgettable experiences for our guests.
We hope to see you soon on your next trip to Antigua & Barbuda.
Warmest regards,
We enjoyed the rustic laid back feel of this hotel and appreciated that it was adults only and couples. We were happy with our room which had a beach view and was steps to the beach and our beach bed. We did not have a private pool but the main pool was never crowded. The rooms had a safe and stocked mini fridge. We enjoyed the nightly entertainment and enjoyed meeting other couples. The food was hit or miss at dinner, had one king fish meal that was very fishy and a grouper meal that was full of bones and bit mushy. Breakfast was better but again poached eggs were often hard boiled. Also service was ok with some servers more friendly then others especially at dinner. In regard to the bar we were hoping for drinks made from more natural ingredients and not the premixed mixers which often tasted powdery and very sweet. The afternoon jerk chicken made by Javaughn was excellent. We had a problem with our plumbing one night with a non functioning toilet from a clogged vent that was corrected the next afternoon. We ended up asking reception the next day to use facilities in another room until repaired but it seemed they should have volunteered that without us having to ask. In general we enjoyed Antigua and found the people welcoming
Dear dudoldve,
First of all, for choosing Keyonna Beach Resort, and thank you so much for sharing your comments with us. Nothing is more important for us than learning about our guest's feedback and it is with great concern that we received your review and discovered that all of your expectations were not met.
Once again, receive our most sincere apologies for the inconvenience, we hope it will give us a second chance to host you again shortly and change your perception of our property. It will be our pleasure to exceed all your expectations.
Kind regards,
We stayed here for the last two nights of a 21 day trip and were delighted by our experience. The staff were friendly and welcoming and we loved the open setting of the main building. The grounds were immaculate and the groundsmen were happy to talk plants with this gardener: a guided tour of the gardens would have been a real treat and might be an idea for a service. We had a water issue during our stay and this was resolved efficiently and promptly by Clinton. The mosquito nets - and the instruction to spay the room before dinner prevented any bites is a fabulous idea. If we had a gripe it would be that the room lacks lighting and we struggled a bit to see clearly. Should we be on Antigua in the future we would look to stay there again and for longer.
Dear TravellingMacA
Nothing is greater for us than reading your incredible comments and your very kind description. At Keyonna Beach Resort, we have the commitment to providing the most incredible vacation experience completed with outstanding service.
Furthermore, we would like to thank you for your feedback. We take all guests’ observations into account to meet your expectations in their future visits.
We hope to welcome you back soon for more incredible experiences.
Warmest regards,
