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About
4.0
#1 of 1 resort in Yanuca Island
Location
Cleanliness
Service
Value
The resort is located on the beautiful 109-acre private Yanuca Island with its pure white sandy beach and crystal clear, coral rich seas of the exotic Fiji Islands. Only 45 minutes from Nadi International Airport, the island is connected from the mainland by a causeway. A traditional Fijian village is the inspiration behind the layout of the 443-room resort with every guest room, suite and bure featuring a private balcony with spectacular views of the Pacific Ocean or the resort’s lagoon. New to the Resort is the Reef Wing which focuses on the adults-only experience, full of options for private dinners, extravagant spa treatments for two, and complimentary cocktails and canapés by the pool at sunset. Unlimited wired broadband Internet access is complimentary in all rooms. A wide range of authentic dining options are available with five world-class restaurants and two lively bars, each bringing fresh, local flavours with a Fijian flair. Cultural shows highlight Fijian lovo, meke and firewalking rituals, and contemporary Fijian dance. The Resort offers a range of activities, including water sports, scuba diving and golf, and a popular Kid's Club. Chi the Spa is a secluded spa village set away from the main resort, and provides the privacy and luxury of the largest Spa villas in Fiji. Four Oceanview and two Rainforest treatment villas feature relaxation areas overlooking either the Pacific Ocean or an exotic rainforest, with private garden patios, outdoor bath tubs, herbal steam room and outdoor showers. Overnight spa journeys are available.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Shangri-La Yanuca Island in Fiji is lauded for its stunning, family-friendly location and an extensive array of amenities that cater to both children and adults. However, the hotel's rooms are often described as dated and sometimes not up to cleanliness standards, with occasional maintenance needs and service issues.
While the staff's friendliness stands out, inconsistent service and high prices have led some guests to question the value for money. Despite these concerns, the resort's cleanliness and comfortable atmosphere are noted positively.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Comprehensive
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This resort has to be the best on the main island in terms of beautiful beach (not tidal) and facilities - yes it’s an old resort and some of the accommodation is in need of a refurbishment (lagoon rooms) but the overall experience is amazing - restaurants are all great (Takulai is sooo goood!) the staff were so lovely - Our 4th trip there and no doubt will be back again :) Don’t be put off by negative reviews.. if your wanting 5 star go to a Denerau Resort- they are top notch - however you won’t have the beautiful beach.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shangri-La Fiji, Owner at Shangri-La Yanuca Island, Fiji
Responded Feb 15, 2024
Bula Vinaka BoardingPass495631, Greetings from Shangri-La Yanuca Island, Fiji Thank you to share your awesome review on resort and colleagues. It is our great pleasure to receive excellent review based on your observations. Happy to share with our team for them will be great motivating to keep providing best services. We are glad you had enjoyed your holiday with us and took back memories. We look forward welcoming you back in near future. Feel free to contact me directly for your future travels. Yours Sincerely, Ashwini Singh Executive Secretary / Quality Improvement Manager
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I have stayed here so many times that I have lost count. In recent years I have been to more upmarket resorts in Fiji and Hawaii and couldn't wait to get back to "the Fijian". I haven't found anywhere else with such a blend of features that make for a good holiday. Location, food (from good to outstanding), staff, beach,golf, gym, facilities etc. But its not perfect. What's not so good? 1.Behaviour of some of the other guests ( see some of the reviews below from some of these pains and you might get my drift).People just aren't as friendly as they used to be.(BTW some of these clowns complain that it isn't up to Shangri La standards yet it is much cheaper than for example the Sydney Shangri La. Further some of the complained about old and tired rooms I have witnessed being rebuilt myself over just the last few years). 2.There should be a daily activities board in a resort of this size.(I asked what the open air movie was 10 minutes before it started and nobody knew) 3.There have been many experienced staff lost over the past year due to retirements etc. and the replacements are really not up to speed yet. Management shouldn't let experienced staff leave without passing on their skills (including people skills). The best staff are the older staff I'm afraid. 4.In a country with such a rich Indian culture it is now almost impossible to find Indian food here (except as part of the so called international buffet), not even in the Asian restaurant - ridiculous. 5.Who is the Einstein who thinks its a good idea to blast disco music over the swimming pool when people are trying to relax? This happened for a couple of days. There also needs to be rules regarding personal bluetooth speakers as more and more people dont respect others and have their own little discos blaring away around the beach and pool. 6.There is confusion about permissable smoking areas. Our supposed non smoking room was filled with smoke from somebody on the next balcony. Also a chain smoker near me was stubbing out multiple stubs in the beach sand and leaving them there. 7.I understand "Fijian time" but couldn't understand why the beach bar could cook my meal and get it to the table quicker than they could bring me one beer. 8.There still are not enough lounges in the shade available for peak times. They need to establish a storeroom somewhere and if the hotel is heavily booked the numbers of chairs need a top up (and some extra umbrellas wouldn't hurt 9.Please tell me why in the tropics we have to sleep under a doona/duvet when all we need is a sheet? It makes Air Con at night essential which is just silly. It must be some sort of an International Shangri La rule. 10. And finally the WiFi has been improved but this is actually bad- because now all over the resort families are wandering about staring at their phones rather than relaxing ang taking in the wonderful surroundings!
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Date of stay: January 2020
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shangrilafiji, Manager at Shangri-La Yanuca Island, Fiji
Responded Jan 29, 2020
Bula 165richardm, Greetings from Yanuca Island Fiji your second home, It is always wonderful to have our loyal guest visiting our property and your second home. Thank you for providing your constructive feedback which is very important to everyone, with your observations and suggestion it allows us to go into our services and improve on product and services, work on colleagues with refresher training and to look at the areas which can be improved. Please do accept sincere apology for the areas which has inconvenience you and our team will work on improvement. I have shared your feedback with all Management Team and Colleagues. Once again I would like to take this opportunity to thank you and your family to keep coming to Shangri-La Team and to be our family member. We all look forward welcoming you back to resort in near future. Yours sincerely, Ashwini Singh Executive Secretary / Quality Improvement Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We had a relaxing 7 night stay at Shangri-La. It is a lovely resort with a very warm and friendly 'Bula' welcome. The sea is calm and clear because of the reefs and there is easy access to free snorkelling, kayak and paddle board equipment. Our son loved the water park. The pools are busy and games are regularly organised by the staff. Get there early if you want a lounger. Food was good and plentiful though we needed more snack options for a lighter lunch. (Prices for food are on a par with Australia wherever we went both in and out of the resort) Staff are on the whole very friendly and helpful though their electronic systems for receipts do need you to double check at the end of your stay so do keep all of your receipts. The shops do take cash but the restaurants don't. The Sacred Flame experience and buffet was excellent. It was easy to organise trips from within the hotel. Rooms were clean and tidy and we enjoyed the surprise each day of a different animal towel!!!
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shangrilafiji, Manager at Shangri-La Yanuca Island, Fiji
Responded Jan 16, 2020
Dear SamReestravel, Greetings from Yanuca Island Fiji, Thank you for staying and having a relaxing 7 nights with Shangri-La Family and providing your excellent constructive feedback. Your feedback has been shared with the respected department heads to work on better services and to work on improvement for all guest staying with us. Such a wonderful though sharing your feedback allows us to work with colleagues and management to bring better services and products. For the cash in shops are accepted since they are resorts contractors shop not owned by resort however resort owned restaurants will not accept cash due to company policy. Kindly do accept sincere apology for any inconvenience caused during your stay. Thank you for your valuable time providing feedback and we look forward welcoming you and your family back to resort in near future. Yours Sincerely, Ashwini Singh Executive Secretary / Quality Improvement Manager
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We traveled here to celebrate our 25th wedding anniversary. The place was fantastic, the staff friendly, but by goodness it was expensive. There is no pay as you go with regards to eating and drinking at most places, so be prepared for a big bill at the end of the trip. We were also informed on checking in that we had not paid for the accommodation as yet, and this combined with the 'deposit' required up front was a big hit on day 1. Despite all this, we had an absolutely wonderful time - most days there was a towel 'animal' waiting for us in our room, and this and all the other little touches made it a special time. One other piece of advice - keep ALL your receipts and go through the final bill with a fine tooth comb - we found 4 things on our bill that were not ours.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shangrilafiji, Manager at Shangri-La Yanuca Island, Fiji
Responded Mar 22, 2020
Bula Sally B, Greetings from Yanuca Island Fiji, Thank you for your stay with us at Shangri-La's Fijian Resort & Spa. Your productive feedback has been received and shared with the Management and colleagues for encouragement on services and to work on improving on areas which has been highlighted. It is excellent to know you had a wonderful time at resort. Kindly accept sincere apology for the inconvenience caused during your stay. Once again thank you for your valuable time providing feedback which will allow us to work on improvement The Management Team and Colleagues look forward welcoming you in near future. Yours Sincerely, Ashwini Singh Executive Secretary / Quality Improvement Manager
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This was my 5th trip to Fiji over the last 10 years , and opted for a solo vacation for a much needed break.
I booked one of the ocean view rooms in the “reef” wing which I would highly recommend if you are staying without children. Adults only on this side. The reef wing also gives you access to the adults only pool that the rest of hotel can not use unless you have booked a reef wing room so it makes it feel a lot quieter, and more relaxing with less people around. I love children but find the rest of hotel much too child friendly for me, awesome fun if you have kids to bring however they would have a ball. My room had great views over the ocean and was comfortable and spacious. They give you 2 bottles of water each day when they clean your room , but you can also pop downstairs to the bar and request more as they are complimentary. Or when you are laying by pool. My only feedback on the room would be the TV. Whilst I didn’t want to watch much tv , it would have been nice to watch a movie before bed/ have access to Netflix which in my experience should be the norm these days with nice hotels. Tv had only a few channels and they were mostly international or news. The reef wing also gives you access to the adults only breakfast , which again was much more enjoyable than the main breakfast venues. They do some nice little things each day , like a short show by locals , happy hour at various bars at hotel, complimentary drink in reef wing for sunset which was a nice touch. Staff are as always super lovely and friendly. Having stayed at some of the higher end resorts in Fiji at the outer islands, i wasn’t sure what to expect but I found it to be a lovely hotel for what you pay.
They have done up some parts of hotel (restaurants and bars ) so they looked nice and newish. Some other parts of hotel could use updating. Prices for drinks I felt were reasonable, however I didn’t drink cocktails only wine (around $12 Aud For a wine.) I live in Sydney so feel this is on par. And again various parts of hotel you can do happy hour and I think they are half price.
The water is not as nice as the outer islands (as to be expected) and found it to not be very clean so be mindful - this isn’t a reflection of the hotel, just an FYI. The spa was lovely, had a 1 hour massage and felt like a new woman after.
Gym needs some work, great view on the water but half the equipment was broken.
Would definitely return and book reef wing again.
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Date of stay: November 2022Trip type: Travelled solo
Room Tip:Book reef wing if you do not have kids or just a couple wanting to relax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shangri-La Fiji, Other at Shangri-La Yanuca Island, Fiji
Responded Nov 17, 2022
Bula Vinaka laurasY469VI, Sunny greetings from Shangri-La Yanuca Island, Fiji from your second home, Thank you for your great review on resort and colleagues. It is with great pleasure to receive wonderful review and to share with all colleagues on property who will enjoy reading and keep providing excellent services to all guest staying with us. We are glad you had a excellent stay with us and we look forward welcoming you back soon!! Yours Sincerely, Ashwini Singh Executive Secretary/Quality Improvement Manager
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Had a relaxing 10 night stay at Shangri-La. Very friendly staff. Resort is very old being one of the first to be built in Fiji and having last being refurbished in the early 2000s.
However, it was very clean and the staff did a great job of keeping it that way. The sea was calm because of the reef. Kayaks, use of the water park, etc. were free.The two pools were OK and the water warm.
There were effectively only two restaurants for those with kids. The lagoon terrace had a buffet and the Takali, a rather limited fusion Asian fare. The closest town, Sigatoka, is F$40/- return by taxi.
My advice is keep all your receipts till you checkout. The hotel had included a charge of $200/- plus for a lunch we never had. When I pointed this out, the first question the checkout clerk asked was “Why? Don’t you have the receipt?” Had to then point out to her politely that we possibly couldn’t have a receipt for a dinner we never had! The lady then went to a back room, got a bunch of receipts, went through them and then printed another sheet. She did not speak a word while she did this and all the while we were in front of her going through our copies of receipts. Poor communication bordering on rudeness. It was as if it was my fault that I found the error and asked them to correct it.
In the new bill she had dropped the incorrect charge. There was no apology for getting it wrong. Only after I pressed her did I get an explanation that they had included another room’s charge in ours. On our way to the airport the taxi driver said that this sort of thing has happened multiple times before to other guests at the hotel.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shangrilafiji, Front Office Manager at Shangri-La Yanuca Island, Fiji
Responded Jan 15, 2020
Dear Lahiruwan , Warm greetings from Shangri-La’s Fijian Resort & Spa. We appreciate and thank you for your feed-back on your recent stay with us. I wish to apologize for the inconvenience caused during your departure experience at the resort. Lahiruwan, we have taken your feedback on board and are taking the appropriate corrective action(s), from re-looking at our internal process and training to staff counselling. I deeply regret that we let you down and truly hope that you will allow us to regain your trust in the future. If there is in any way I may be of assistance, please do not hesitate to contact me directly. Thank you again for choosing to stay with us. Vinaka, Lusiana Tabuyaqona Front Office Manager
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Stayed here for 8 nights with my wife and 2 kids (2.5 and .5 years) in February in an ocean room.
The resort itself is picture perfect, orientated to face the sunset for a perfect start to an evening. The pool is a great size with shallow and shady areas for the kids. The beach is fantastic, soft sand, clear water and plenty of deck chairs. There are some reefs to snorkel on however not a lot of coral.
The room was definitely suitable for 2 adults and 2 young children. We had a king bed, sofa bed and cott. The view was amazing. Bathroom and other amenities were ok.
Had a great time on the floating park. Unfortunately it’s only for ages 7 and up but when we started using it we could understand.
Baby sitting was good value at 24fjd for 3 hours.
Had a few issues with noise and the clarity of the final bill but this was quickly resolved by an excellent manager which was very much appreciated.
Although most of the staff give you the warm ‘Bula!’ Upon passing, something can be said for this ‘Fiji time’ theme that seems to run within the resort. At times, It seemed to take a long time to receive drinks and food around the pool areas, even though there appeared to be a lot of staff doing very little. The beach bar and grill food was average and over priced.
However at the takali (Asian ) restaurant, the lunch and dinner menu was fantastic and served quickly. The kids meals were excellent and the staff pleasant. The balcony area at the restaurant was beautiful in the evenings.
Breakfast was also served here. We liked most of it however the bakery side of things was average, it was quite clear due to the dryness of the breads/pastries they were not baked fresh. Also the coffee was terrible.
Thanks for a great stay we hope to return one day.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shangrilafiji, Manager at Shangri-La Yanuca Island, Fiji
Responded Feb 20, 2020
Bula johnw136 Greetings from Yanuca Island Fiji, Thank you for your stay in Shangri-La’s Fijian Resort & Spa. We are glad to hear that you had a great experience with us. Your constructive feedback has been shared with The Management Team and Colleagues for better services and to improve on the areas needed. Your comments would be a great support and encouragement for our team. We will go on in our service and provide the memorable experience to you and our guests. Kindly do accept sincere apology for the inconvenience caused during your stay. We thank you for taking the time to share your valuable feedback with us. We look forward welcoming you to our resort in near future and do feel free to contact us directly. Kind Regards, Ashwini Singh Executive Secretary / Quality Improvement Manager
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Stayed in the Grand Delux. Room was sizeable but had a strong mold stench, leaking air con and smart tv setup problems and no way of adjusting the volume, but sleep quality was good. Recommend staying in the Lagoon Wing of the resort if you prefer a good beach as the reef wing has rocky shallow beaches. Staff were the best ive experienced in fiji so far, and the only fiji resort ive found that sizeable staff mended the water activities. Water Park was pretty dirty, and resort didnt provide snorkels. The Gym was my favourite area of the property. Buffet Breakfast at the Lagoon Terrace was ok, Buffet Dinner was $48, but preferred the A la Carte selection at Beach Bar & Grill.
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Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip:Lagoon Wing for Better Beach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shangri-La Fiji, Other at Shangri-La Yanuca Island, Fiji
Responded Nov 21, 2021
Bula shannonluciano, Greetings from Yanuca Island, Fiji, Thanking you for your valuable time to visit our resort and leave us your feedback. Kindly accept sincere apology for the all inconvenience you have experience during your stay. Feedback has been communicated with our colleagues to work on improvement and to eliminate further disappointment from any of our guests. Once again thank you for providing feedback which is very important to us and gives us chance to work on improvement with better service provider. We look forward for you to visit us in near future to give us another change to provide excellent service. Thanking you and Vinaka Vakalevu, Ashwini Singh Executive Secretary / Quality Improvement Manager
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We stayed at 'The Reef' which is an adults only end of the resort, with a beautiful cocktail lounge and rooms facing the ocean. If you're traveling as a couple - the reef is well worth the extra cost. You have the golf course and spa right at your doorstep - you also have your own shuttle to other parts of the resort. We were only here 3 nights at the end of our honeymoon. It's a beautiful resort but after leaving the Yasawa Island Resort & Spa, it felt big and busy. Having do it over, I would stay on mainland first, then fly to Yasawa Island. There is plenty to do - loved the mini golf and the actual golf course is great as well. Short, wide fairways.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shangri-La Fiji, General Manager at Shangri-La Yanuca Island, Fiji
Responded Jul 30, 2020
Bula Malibu_Barbie_JWM, Sunny greetings from Yanuca Island Fiji! It is our great pleasure to receive your excellent feedback on our Adult Only Reef Wing at Shangri-La's Fijian Resort & Spa and knowing you had your awesome holiday with us on your honeymoon. I have shared your feedback with our Management and Colleagues to read and enjoy beautiful words shared with us and this will give encouragement to Management and Colleagues to keep providing excellent services to each guest visiting us. Once again thank you for your valuable time sharing your feedback and staying with us, we look forward welcoming you back in near future. Feel free to contact us directly for your future returns. With Kind regards, Ashwini Singh Executive Secretary / Quality Improvement Manager
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What a great place for a very relaxing holiday, this place has it all.
This is a superb Resort that has two accommodation sections one for Adults and a section for families with children. There is a variety of dining options and again some only for guests over the age of 16. There is an Italian restaurant, Asian restaurant, Beach Bar & Grill restaurant, Lagoon Terrace restaurant and other eateries that are open during the day around the pool. The family pool and beach area have life guards during the day. The beach area has Thatched roof shade huts that have a buzzer for food and drink service, so you don't have to move from your relaxing beach time.
The resort has a 9 hole golf course, as well as a mini golf course called Na Koro Putt Putt for the kids, and a kids play area .
There is a Gym and a Spa for very relaxing massages.
There is even a Chapel if during your stay you decide to tie the knot with your love one.
Nearly everything is charged to your room, so you might want to keep track of your spending or you might be in for a shock when you check out. The rooms are very clean with a very comfortable bed. If you can, I suggest you try and book a ground floor room as you then have access from either the room door or the veranda.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shangri-La Fiji, Other at Shangri-La Yanuca Island, Fiji
Responded Aug 22, 2022
Dear Craig R, Sunny greetings from Shangri-La Yanuca Island, Fiji Thank you to share your great review on resort and colleagues. We are glad you had a relaxing holiday with us and hope to see you in near future. Yours Sincerely, Ashwini Singh Executive Secretary / Quality Improvement Manager
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There are more places to choose from in the Yanuca Island area.
PRICE RANGE
C$335 - C$575 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s fijian hotel yanuca island, fiji shangri la resort, shangri la fijian resort, shangri las fijian resort, shangri las fijian hotel, fiji shangri la hotel, fiji la shangri, fijian la resort shangri, fiji la resort shangri
FORMERLY KNOWN AS
Shangri-La's Fijian Resort And Spa
LOCATION
FijiViti LevuCoral CoastYanuca Island
NUMBER OF ROOMS
443
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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