Saint John Hotel
Via Matteo Boiardo, 30, 00185 Rome Italy
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3.5
#846 of 1,115 hotels in RomeLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, French, Spanish, Italian and 1 more
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Street parking
Wifi
Coffee shop
Breakfast buffet
Breakfast in the room
Wine / champagne
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Electric kettle
Flatscreen TV
Bidet
Room service
Safe
VIP room facilities
Private bathrooms
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Ciampino Airport
12.4 km•
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Fiumicino Airport
22.8 km•
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Manzoni – Museo della Liberazione
3 min•Rome Metro
Rental Cars
112 Restaurants
within 0.5 kilometers
49 Attractions
within 0.5 kilometers
41Reviews0Q+A3Room tips
Reviews
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Detailed Reviews
This hotel is lovely and clean, the rooms are nice (although smaller than they look) and they were a good walking distance from the main attractions (around 15 mins to the colosseum and 25/30 mins to the very centre of the city)
However, we returned to our room one day to find the door left open. Myself and my partner are always so careful with hotel rooms as we keep our valuables in them, so made sure to lock it and test it once closed.
When I emailed the hotel to complain further about the issue as I was not happy with the response I received by the staff, I was essentially told it was our fault and that they tell the housekeeping staff to close the door when they leave a room. The only people who could have left it open were the staff because we did not return to our room until the evening when we found it unlocked. The level of customer service was absolutely shocking and I would not return due to this. Our safety nor our belongings’ safety was of any concern to the staff and that is unacceptable. Furthermore they would not take into account that this was their fault, whether it be the door that’s faulty or the staff had not been careful. I even sent photographs of how we found the door and was still met with the same response which was to blame us. This is not the customer service I would expect from a good quality hotel and it strongly suggests they do not care for their guests.
However, we returned to our room one day to find the door left open. Myself and my partner are always so careful with hotel rooms as we keep our valuables in them, so made sure to lock it and test it once closed.
When I emailed the hotel to complain further about the issue as I was not happy with the response I received by the staff, I was essentially told it was our fault and that they tell the housekeeping staff to close the door when they leave a room. The only people who could have left it open were the staff because we did not return to our room until the evening when we found it unlocked. The level of customer service was absolutely shocking and I would not return due to this. Our safety nor our belongings’ safety was of any concern to the staff and that is unacceptable. Furthermore they would not take into account that this was their fault, whether it be the door that’s faulty or the staff had not been careful. I even sent photographs of how we found the door and was still met with the same response which was to blame us. This is not the customer service I would expect from a good quality hotel and it strongly suggests they do not care for their guests.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not much to tell, but it was clean and quiet and nicely located. Wasn't in the heart of the tourism zones, but it was an easy walk for me or a simple subway ride for things that were further out (a station two blocks away). All room amenities worked just fine.
Missing a 5 rating because I just checked my receipt from the city tourism tax which is collected upon check in, and they took 4 days vs the 3 I actually stayed. I must've been jet-lagged enough to not notice when it happened.
Missing a 5 rating because I just checked my receipt from the city tourism tax which is collected upon check in, and they took 4 days vs the 3 I actually stayed. I must've been jet-lagged enough to not notice when it happened.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Basic room, great coffee, loved the windows, clean, walking distance from the Colosseum. Nothing special, we stayed in a room facing the front of the building, but I believe it backs onto a private school for children. Breakfast was included and the lobby area is beautiful.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Get a room facing the front. The back rooms are facing a private school of screaming children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel location was perfect for us it’s a 15 minute walk to the colosseum 20 minute walk from the main train station and the metro is a 2 minute walk.
Would recommend the snack bar on the corner next to the metro shop for breakfast. Also would recommend the restaurant RomAntica 5 min walk from the hotel.
The rooms were a little small but had everything you would need for a city break we didn’t spend much time in the room other than freshening up and sleeping the room was very clean but shower wasn’t the best temperature kept changing.
Hotel staff were nice and friendly you also get a free drink at the bar upon arrival.
I would stay here again if we ever go back to Rome
Would recommend the snack bar on the corner next to the metro shop for breakfast. Also would recommend the restaurant RomAntica 5 min walk from the hotel.
The rooms were a little small but had everything you would need for a city break we didn’t spend much time in the room other than freshening up and sleeping the room was very clean but shower wasn’t the best temperature kept changing.
Hotel staff were nice and friendly you also get a free drink at the bar upon arrival.
I would stay here again if we ever go back to Rome
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Breakfast at the snack bar next to the metro.
Restaurant romAntica 5 min walk from hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a lovely, clean room with tea and coffee provided and cleaned everyday. Good variety and choice for breakfast. Staff were very friendly and helpful with organising a taxi to the airport for us. They organised a private local taxi which was 30 to 35 Euros to Ciampiano airport. Do beware of the airport taxis trying to overcharge or saying you gave them less money or pulling a different lesser euro note from a pocket to the one you gave. We warned the hotel about this. Easy walk to Metro and Colosseum. Lots if restaurants not far away on the back streets
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Date of stay: June 2022
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Such a nice hotel! Metro is just around the corner and colosseo was about 15min walking distance! Our room was clean but a bit but nothing to complain as we only freshen up and sleep😝 There are lots of things to see near the hotel so it was a nice walk especially at night! Staff was very kind to us it was a pleasant stay! Hope to go back soon!
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel and read the reviews after, I was quite worried…. I can honestly say our experience was very different to the negative reviews!
The hotel staff are very friendly and helpful. The rooms not huge, but it was nice and clean. We had fresh towels and sheets everyday (I know as I got makeup on them) It’s a city break so it was perfect as a base for us….Get out and explore!
Yes, there is a school behind but when you are out most of the day you don’t even notice it. Even at the one point we did hear the children you’ve got to be some kind of monster to find children’s laugher offensive, we didn’t mind it at all.
The metro is right at the end of the street and a great way to get around. There is a fantastic gelato place to the left at the cross roads that’s open really late.
We had a fantastic stay, if we visited Rome again I’d book this hotel and would 1000% recommend to our friends ❤️
The hotel staff are very friendly and helpful. The rooms not huge, but it was nice and clean. We had fresh towels and sheets everyday (I know as I got makeup on them) It’s a city break so it was perfect as a base for us….Get out and explore!
Yes, there is a school behind but when you are out most of the day you don’t even notice it. Even at the one point we did hear the children you’ve got to be some kind of monster to find children’s laugher offensive, we didn’t mind it at all.
The metro is right at the end of the street and a great way to get around. There is a fantastic gelato place to the left at the cross roads that’s open really late.
We had a fantastic stay, if we visited Rome again I’d book this hotel and would 1000% recommend to our friends ❤️
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1. Reviews - Most of the recent reviews that you see are fake and made up that you can confirm by 1 word responses. The genuine feedbacks are from 2019 or may be more than an year back but nothing realistic from recent past.
2. Room Photos - None of the room photos that you see are true, considering it looked more like a place thats going under renovation and barely has any place available. All photos are old or fake and when you reach the hotel, you will be given a room that you wont recognise as the one that you booked. On complaining, you will be read out the description from the website and will be told the photos are generic and cant be taken into consideration.
3. Hotel Management - Hotel staff is very rude and very well trained for cheating and misleading customers. Even after multiple complaints, never got a chance to speak with the hotel manager and they keep on insisting that this is the room you booked rather than doing anything to make you stay pleasant.
4. No room cleaning was available during our stay and that just added to the pathetic service this hotel could offer.
2. Room Photos - None of the room photos that you see are true, considering it looked more like a place thats going under renovation and barely has any place available. All photos are old or fake and when you reach the hotel, you will be given a room that you wont recognise as the one that you booked. On complaining, you will be read out the description from the website and will be told the photos are generic and cant be taken into consideration.
3. Hotel Management - Hotel staff is very rude and very well trained for cheating and misleading customers. Even after multiple complaints, never got a chance to speak with the hotel manager and they keep on insisting that this is the room you booked rather than doing anything to make you stay pleasant.
4. No room cleaning was available during our stay and that just added to the pathetic service this hotel could offer.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: Dont rely on the photos they have uploaded, its misleading and cheating because the room you get...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matteo Patrizio, Servizi per gli ospiti/front office at Saint John Hotel
Responded Dec 18, 2021
Dear Mr. Vikram, We are always grateful to receive feedback because it is such a valuable source of information for us, regardless of whether it is good or bad, and it helps us to improve ourselves. As our staff inform you during your stay the room provided was the room that you choose during the booking process and it matched all the information provided in the room description. All the rooms are cleaned daily by our housekeeping staff and it was done also for your room. We thank you once again for taking the time to provide this feedback and we do hope to have you as our guest. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only good thing about the hotel it its location.
Rooms are tired and need upgrading. I stayed on first floor and the carpet in corridors was stained and dirty. Room itself looked nothing like the pictures. It was clean but tired. Bathroom shower was not great; one minute it was boiling hot the other stone cold.
Some of the rooms looking out to school playground so you might get a lot of kids shouting early in the morning.
Would not stay again
Rooms are tired and need upgrading. I stayed on first floor and the carpet in corridors was stained and dirty. Room itself looked nothing like the pictures. It was clean but tired. Bathroom shower was not great; one minute it was boiling hot the other stone cold.
Some of the rooms looking out to school playground so you might get a lot of kids shouting early in the morning.
Would not stay again
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dont be fooled by their misleading photos on Booking
.com. Their rooms were horrible; depressing, small with exactly 2.5 lights. There was a school/academic institute right behind it which didnt let you sleep in the morning or at night. Once the kids left, they had other events going on in the ground, and then at night people would play football.
The tv in the room didnt work properly, there was hardly anything in the mini bar and the whole experience was just plain DEPRESSING!!
If you want to go back to a comfortable room after a long, tiring day DO. NOT. BOOK. THIS. HOTEL.
.com. Their rooms were horrible; depressing, small with exactly 2.5 lights. There was a school/academic institute right behind it which didnt let you sleep in the morning or at night. Once the kids left, they had other events going on in the ground, and then at night people would play football.
The tv in the room didnt work properly, there was hardly anything in the mini bar and the whole experience was just plain DEPRESSING!!
If you want to go back to a comfortable room after a long, tiring day DO. NOT. BOOK. THIS. HOTEL.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found. • Try changing or clearing your search to read questions and answers.
"Get a room facing the front. The back rooms are facing a private school of screaming children. "Read full review
"Breakfast at the snack bar next to the metro. Restaurant romAntica 5 min walk from hotel."Read full review
"Dont rely on the photos they have uploaded, its misleading and cheating because the room you get is not what you will find in photos."Read full review
PRICE RANGE
C$173 - C$314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eurostars saint john rome hotel rome, prime hotel rome
FORMERLY KNOWN AS
Prime Hotel Saint John
LOCATION
ItalyLazioRomeCentro / Esquilino
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Saint John Hotel
Which popular attractions are close to Saint John Hotel?
Nearby attractions include Arcibasilica di San Giovanni in Laterano (0.4 km), Pontifical Sanctuary of the Holy Stairs (0.2 km), and Nasoni - Fontanelle Pubbliche (0.2 km).
What are some of the property amenities at Saint John Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Saint John Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Saint John Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Saint John Hotel?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Saint John Hotel?
Conveniently located restaurants include RADICI - Pizzicheria Salentina, Feelsgood, and Ristorante Perpetual.
Is Saint John Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Rome.
Does Saint John Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Saint John Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Saint John Hotel?
Many travellers enjoy visiting Basilica di Santa Maria Maggiore (1.0 km), St. Peter's Basilica (4.4 km), and Foro Romano (1.6 km).
Is Saint John Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.