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About
4.0
#1 of 3 hotels in Beaupre
Location
Cleanliness
Service
Value
The Delta Hotels by Marriott, Mont-Sainte-Anne, Resort and Convention Center, is located at the foot of Mont Sainte-Anne, one of the largest ski stations in North America. The resort is also only 25 minutes from the Massif de Charlevoix ski resort, 30 minutes from iconic tourist attractions of Québec City, and 3 hours from Montréal. The pet-friendly resort offers a myriad of outdoor activities year-round for couples, families and bleisure travelers alike looking to be immersed in nature, away from the hustle and bustle of urban life. In the summer guests can enjoy mountain bike-in/bike-out, two four-star 18-hole golf courses with cart service, hiking, paragliding, and a heated outdoor pool—all at the foot of the mountain and within walking distance. What’s more, the Delta Hotels by Marriott, Mont-Sainte-Anne, Resort and Convention Center is surrounded by the bucolic Côte-de-Beaupré Regional County Municipality, which features local art galleries, artisans, and boutiques as well as agri-tourism activities and other walking and hiking trails. For nature or culture lovers, visitors who simply want to relax, and sports enthusiasts, the resort has it all.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
420 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We spent four nights at the Chateau Mont Sainte Anne in early March, little realizing that it would be the last ski trip of the season thanks to COVID-19. Fortunately for us, our stay at this hotel was exceptional!
Upon arrival we found out we were upgraded to a room on the fifth floor - this is their Nordik section with Scandinavian style rooms. We also received breakfast vouchers for the four days we were staying thanks to being a VIP member with Expedia.
The room itself (517) was spacious with two queen beds, a kitchenette, dining table, and large bathroom with a full bath. The kitchen was well appointed with a full microwave and dishwasher although there is no countertop stove. Plates, cutlery, wine glasses etc. where also provided and there’s a large grocery store less than a 5-minute drive away.
The hotel wasn’t busy so our room was exceptionally quiet. Breakfast consisted of a full buffet with lots of choices including, bacon, ham, sausages, scrambled eggs, pancakes and waffles. There were continental options as well that included pastries, croissants, cheeses, yogurts, cereals and fruit juices. The food tasted really good and they served a nice strong coffee.
The hotel staff, from the receptionist to the porters and the cleaning crew were all exceptional; we even received an email from the hotel manager on the day we checked into ensure that everything was to our satisfaction.
I highly recommend this hotel, not only in terms of the location (it’s right on the ski slope) but also based on the fact that the rooms are very nice (4th and 5th floors) and the staff are exceptionally friendly.
I don’t know when we’ll be able to travel again but at least my last vacation is full of good memories thanks to the team at Chateau Mont Sainte Anne!
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Date of stay: March 2020
Value
Rooms
Service
Room Tip:517 was one of the Nordik rooms overlooking the ski slope.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
During my 6-night stay in late August, I found the location in Beaupre, at the base of the hill, ideal for hiking. It's just a 40-minute drive to Quebec City, and free parking was a bonus. However, the breakfast was subpar, offering limited coffee choices but various milk options. Staying beyond the weekend meant limited food choices from the coffee shop. The pool was a relaxing spot after hiking. My penthouse room had mountain views, a fully equipped kitchen, but the washing machine didn't work. Despite these issues, the overall experience was positive, thanks to the location, amenities, and enjoyable pool.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberly Nadeau, Guest Services / Front Office at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Oct 11, 2023
Dear Markus L. On behalf of the entire hotel team, I want to thank you for sharing your opinion about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are however sorry about the breakfast not being up to your standards and the incident with the washing machine which has been fixed. Your feedback has been shared with the whole Delta team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Cordially Kimberly Nadeau Front Desk Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our annual week to ski Mont Sainte Anne, Quebec. We were a party of two couples and shared one the hotel's two bedroom, two bathroom suites. It was perfect with its full kitchen and spacious dining and living areas. The feature of being able to ski in and ski out of the hotel is a very convenient and attractive feature. The hotel has a very good Bistro restaurant and I can recommend the ribs and the chicken entres. Get a table by the operating fireplace and it will be an evening to remember.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip:Choose 4th floor and up, they have controlled access with your key at the elevator.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MyriamL573, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Mar 2, 2020
Hello B8948UZharryh, Thank you so much for taking the time to send us your comments about your recent stay with us, at Château Mont-Sainte-Anne! We are blessed to see that you enjoyed your overall experience and our accommodations and facilities! It is true that we have a prime location right at the base of the mountain for a perfect escape! Looking forward to welcome you again! The Front Desk Team Château Mont-Sainte-Anne Hotel
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Arrived yesterday at the hotel, and I must say I’m disappointed in the condition of the room. Door to bathroom does not close, plate under the sink falls out, dirty dishes and the screen door does not work. For the price we are paying per room I would assume things like that would not be happening. Plus we were provided with one roll of toilet paper and 2 pool towels for a room that has 4 ppl reserved but has 8 ppl capacity.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Simard, Guest Services / Front Office at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Aug 7, 2021
Bonjour aniaMississauga, Thank you for taking the time to share your valuable feedback on TripAdvisor. We are truly sorry that we did not meet your expectations for a good stay. Your comments are important for us to grow in providing better guest experiences. The experience you describe is not characteristic of the service we thrive to provide. Rest assured that I will be following up with the concerned service and we will work on rectifying this situation. In the hope that you will allow us another chance to impress you should your travel bring you back to Mont Sainte-Anne! Sincerely, Anthony Simard Director of Front Office & Guest Service
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I have stayed at this hotel a number of times as part of my work at the Velirium mountain bike festival. But I hadn't done so for several years prior to my stay at the start of October. It was a stunning time of year, the area is incredibly beautiful and I was pleased to see that the hotel had enjoyed a renovation since the last time I had visited. The communal areas, rooms and amenities had all received a much needed breath of fresh air and all boded well, until... At first I thought it was maybe just me but gradually, across each mealtime, I established that it wasn't - every member of staff that we came in contact with during our stay was either disinterested, rude, aggressive or all three. It was like a prison outreach program, without the laughs. The bar manager berated myself and a colleague for trying to have a drink at the bar, the waiter gave forth when one of our party forgot to bring down a meal ticket and the whole thing culminated with a physical confrontation with a night porter who tried to snatch a glass from a female workmate. Given the financial outlay to stay here it was well below what I would expect and hope that most independent, never mind big chain hotels would deem appropriate.
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Date of stay: October 2023
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Get one away from any members of staff.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberly Nadeau, Guest Services / Front Office at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Oct 19, 2023
Dear ricm542, Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this type of problem from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area so that we can offer you the service that you deserve. Cordially Kimberly Front Desk Assistant Manager
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Poor quality of rooms (cold draft through windows | heating not working | plaster all over floors) that need upgrade considering the prices being charged. Try booking through booking .com | expedia | Trivago as prices much cheaper. Paid over $800.00 for two nights for one room with two queen beds / no lift tickets included.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Check to see if assigned room has been updated and if skiing check to see if Gondola is operational.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MyriamL573, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Feb 26, 2020
Hello Mr. SRochon69, First of all, thank you very much for taking a few minutes of your time to leave us your valuable comments on your recent stay with us. We are grateful to you as we always want to improve our services. We are sorry that your stay was not up to your expectations. Regarding our establishment, it is also important to know that we are expecting, very soon, major renovations to modernize all our rooms and our common areas. We sincerely hope that you will give us a second chance to impress you and that you will come back to visit once the renovation is done. Thanking you once again and wishing you an excellent end of the day! The Front Desk Team
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We were upgraded to a two bedroom loft suite overlooking the pool and the ski hill. It was fabulous! Open air, high ceilings, amazing shower, soaking tub, fireplace, big dinning area and full kitchen. The beds were super comfy (king in master bedroom and queen in second bedroom). Everything is newly renovated and very clean. The suite does have a long narrow balcony, which is used for standing (not sitting), but you can sit just inside in the living room with the glass sliding doors open, which is what we did. The swimming pool was so nice after a full day touring Quebec City. We pretty much had the pool to our selves as we were there mid week in early July. There is great hiking trails right from the hotel. The gondola only runs every second day or so, so check the schedule when you check in if you want to ride up. The restaurant is excellent. We ate there both evenings, and the food was excellent, and nicely presented. would definitely stay here again!
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudie Lavoie, Propriétaire at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Jul 14, 2021
Bonjour, Thank you for taking the time to share your valuable feedback through TripAdvisor following your stay with us. We are thrilled to hear that we met your expectations during your last visit. In the hope to welcome you back should your travel bring you back to Mont Sainte-Anne! Sincerely, Anthony Simard Director of Front Office and Guest Service Delta Hotels by Marriott, Mont Sainte-Anne anthony.simard@marriott.com 418.827.1862 ext. 2857
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Would recommend this for family and friends' gatherings. The staff is extremely helpful. The restaurant serves breakfast and dinner, of high quality. For lunch the Starbucks seems to be run by the same staff and features full meals and fine sandwiches among other things. The pool is heated, and the outdoor, large hot pools are excellent. You can do snow angels then jump back in the pools with jets. There is a good exercise room and a game room with ping pong, fuzbol and other tables and a small romper bouncy house. Dozens of other dining alternatives just out the front entrance and a short drive.
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Date of stay: December 2022
Value
Location
Service
Room Tip:The penthouses are excellent for 4-6. Two bathrooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberly Nadeau, Guest Services / Front Office at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Mar 16, 2023
Hello riskier2021, Thank you very much for responding to our satisfaction survey. We are glad to hear that you enjoyed your stay, and it was a real pleasure for us to welcome you! We would be very happy to welcome you on a future stay. Cordially Kimberly Nadeau Assistant Front Office Manager
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I stayed here in September so it was probably quieter than usual. The rooms were clean enough, but they do not tell you that they don't clean the rooms during your stay so we were surprised to come back and the end of the day to unmade beds, etc. Overall it was a decent stay and the main advantage for us was the location
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gabriel Laflamme, Guest Services / Front Office at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Sep 16, 2021
Hi, I want to thank you for taking the time to share your review. That will help us improving our product. I'm so sorry to read that the Front Desk Agent who proceeded to your check-in did not tell you that, because of COVID-19, we are not doing the daily clean up in a room where a guest is staying for less than 3 nights. However, it is always a pleasure to give fresh new towels or new garbage bags if you need them during your stay. I will certainly make a follow-up with my team. Thank you to have chosen to stay with us and we hope to welcome you back!
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We spent a week at the hotel during summer. Our room was great, with very comfy beds (both the king and the queen murphy bed). We had a fully functional kitchen, with a big fridge and a stove, nice bathroom with plenty of towels, and a cute balcony. The entire hotel was very nice and clean. We dined twice at the hotel restaurant (Le Bistro Nordik) and the food was amazing. The outdoor pool was of a decent size, clean, pleasant, with a fantastic view of the mountain. The hotel is at a great spot if you are into hiking and it's nearby local attractions (Canyon Sainte-Anne, Montmerency Falls, Wendake), with an easy commute to Quebec City, which we visited almost every day. The staff was very polite and helpful, in spite of our broken French. We would definitely like to visit again, one week was not enough.
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gabriel Laflamme, Services aux clients/réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center
Responded Oct 20, 2021
Hi! Thank you for staying with us and sharing your review following your departure from the hotel. We are thrilled to see that you enjoyed your stay. We hope to welcome you back soon! Best regards,
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Yes, parking is included but it is on a first-come basis only. Over the 3 days we stayed there we left to go grocery shopping a couple of times and always found spots available when we returned.
There are more places to choose from in the Beaupre area.
PRICE RANGE
C$224 - C$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau mont-sainte-anne hotel beaupre, chateau mont st anne
FORMERLY KNOWN AS
Chateau Mont-Sainte-Anne
LOCATION
CanadaQuebecBeaupre
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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