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About
4.5
#3 of 8 hotels in Nisku
Location
Cleanliness
Service
Value
Holiday Inn & Suites Edmonton International Airport - Conference Centre features 5-stories with 97 spacious, modernly designed guest rooms and suites conveniently located in the heart of Nisku Business Park, 5 minutes away from Edmonton International Airport Our hotel opened in 2015 and our conference centre features 5,000 sq. ft. of meeting and events space, ideal for small or large corporate and executive meetings, conventions, training classes, group gatherings, weddings, social events or reunions. Our convenient location in Nisku will provide easy access to the area's best shopping and cultural favorites such as Red Tail Landing Golf Course, Premium Outlet Shopping Centre, Century Park Casino and Racetrack, South Edmonton Common shopping area, Leduc Recreation Centre, Castrol Raceway, Devonian Botanical Gardens and Rabbit Hill Ski Resort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Very clean and modern feeling hotel. Excellent location for Park & Ride drop offs or over night stays being so close to the hotel. They do have a shuttle that runs every half an hour so that’s very convenient. Have a pool, hot tub and a gym. Nice spot to lay your head for a short stay.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very nice new clean hotel with friendly staff. They have social distancing signs throughout the building and require masks in all public areas. The room was very clean and we appreciated the extra touches (like the towel decor and flowers).
As heavy sleepers, the train was a very mild issue. However, for anyone who is a normal sleeper or a light sleeper, the trains may be an inconvenience. However, the hotel does provide ear plugs in the rooms for light sleepers.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip:Jacuzzi suite is great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is beautiful, meticulously clean and brand new. We were travelling with four kids & we had to do laundry so the on-site laundry was perfect. The staff went above and beyond to accommodate our every need and help us with the kids. I would highly recommend this hotel.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It just cost me $36.00 to do 2 loads of laundry and buy a small bottle of Sprite. The photo shows the receipt for 1 bottle of Sprite, 2 single load boxes of Tide and 1 box of 2 sheets of Bounce, then it was $12.00 for the machines.
This is highway Robbery
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel
Responded Feb 12, 2022
Hi 819mikee, Thank you for your recent stay and for sharing your feedback. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the laundry rate. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. We take feedback seriously and would like to get more info to share this with the relevant teams. I sent you a separate message and hope you respond soon. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. Best Regards, Jenilyn J Case Manager IHGService
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Very friendly customer service ; front desk, housekeeping and especially breakfast/ lunch hostes Sandy. She was amazing, very friendly with exceptional customer service. Keep up the good work! 👍 Please have the airport shuttle mentioning the hotel name because, it's difficult to find a shuttle without Holiday Inn name on it.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff at this hotel are great and very welcoming, the rooms are nice, the pillows and bed are comfortable. when I saw how close to the train tracks we were, I asked to give up my suite for a room away from that side of the hotel. I tried, but even with the earplugs that are provide4d in every room, I was up with every train ( about 6 of them overnight) and got up exhausted for a trip to Winnipeg at 6am.
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Date of stay: December 2019
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Stay elsewhere, even though tje hotel in since, unless you have a hearing problem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Selena M, Manager at Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel
Responded Jan 14, 2020
Good morning Teresa, Thank you very much for taking the time and sharing your experience, my apologies in regards to your sleep and the train. We provide ear plugs for our light sleepers on the west side of the hotel, on the east side the noise is minimal, we can certainly update your profile and do our very best to ensure you stay on the east side of the property. Thank you for choosing our property for your stay, we wish you safe travels.
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We had a great stay in this property, from the check in process assisted by Danika at the front desk. She's very welcoming and friendly also the night auditor Karan,they know how to pay attention to the details. We were impressed with the cleanliness of our room. The lobby is very clean and welcoming, the pool is well maintained. Overall we had a great stay and we will be staying back again soon.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip:If you are light sleeper have allocated on back side away from the train rail station, otherwise...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay here for business whenever i am in Nisku and it’s a wonderful hotel. The front desk staff is helpful especially DYLAN who was amazing! He went beyond what was expected of him by his customer service and was just so helpful. Will be back. One question is - anyway you sell pillows ? I love the soft one - seriously the best ever!!
Decent breakfast also - restaurant doesn’t have a great atmosphere but foods decent. No happy hour either which I think would be a good thing to bring in more people for dinner!
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Date of stay: July 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SMartin024, Manager at Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel
Responded Jul 31, 2018
Good afternoon Stiner11, Thank you for such wonderful comments, it is such a pleasure to read that our team in specific Dylan really showed what 'True Hospitality' really is and that you experienced a wonderful stay and all the hotel had to offer! I do not have any extra pillows at the moment but will do my best to order a couple extra!!! Thank you for the tip on the Eclipse Restaurant, we do have happy hour from 4-6 daily for you to enjoy next time! Safe Travels!!
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My stay was great and the server in the breakfast area (Kathryn) was amazing. She was friendly, attentive, and just overall displayed great professionalism. I wish I could say the same for her manager, which I cannot. The manager was discipiling her within earshot of myself about keeping blinds open. First of all, it was very sunny and I thought it was better the other way myself, but there was no reason for the manager to act the way she did if front of customers and I felt it was very unprofessional. If there was a discussion to be made, it should have been done out of visibility of customers and really for what I witnessed - there was no reason for it anyways. Kathryn, you are awesome and thank you for the great service.
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Date of stay: August 2015
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kelsey R, Front Office Manager at Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel
Responded Apr 8, 2016
Thank you for reviewing your stay at the Holiday Inn & Suites Edmonton Airport and Conference Centre. We're all thrilled that you enjoyed your time with us, and we hope to welcome you back again soon! Kelsey R Front Office Manager
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I enjoyed my stay here for four nights. I found it was a quick drive to the airport and local Tim Horton's. Not far from Leduc for anything needed from a dollar store or Shoppers Drug Mart. About 20 mins from downtown by car on a good traffic day. The staff were friendly and if you forgot food they have a restaurant and also some food items available for purchase near the front desk. The in-room coffee was Timothy's and was also good.
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Date of stay: September 2019
Rooms
Cleanliness
Service
Room Tip:Ask for a room away from the railway tracks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good day, sorry we do not have any pool side rooms, all our rooms start on the second floor. Our pool is 4 feet 6 inches on the deep side.
Thank you for your question!
DebFroese,
Thank you for your interest In our property. We have a 24 complimentary shuttle service to and from the airport. We have a restaurant on site that puts on a breakfast, 6:00 - 11:00 AM Monday - Friday, and 6:30 - 11:00 AM on the weekend.
We are about a 5 minute drive away from the airport.
Please let me know if you have any other questions! I look forward to welcoming you to our hotel.
Hi Lana,
We offer long term parking. If you stay with us we have a rate, you pay $10 extra and that includes a full 7 days. Anything extra is $5/day. If you stay on your return we give a discount as well. Contact front desk @ 780-979-0839 for more information!
We look forward to welcoming you!
There are more places to choose from in the Nisku area.
PRICE RANGE
C$113 - C$132 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaNisku
NUMBER OF ROOMS
97
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel have airport transportation?
Yes, Holiday Inn & Suites Edmonton Arpt - Conference Ctr, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
