Canad Inns Destination Centre Polo Park
1405 St Matthews Ave, Winnipeg, Manitoba R3G 0K5 Canada
Full view
View all photos(113)113
Room & Suite (17)
Dining (6)
View prices for your travel dates
Fully refundable before Sun, Aug 4
Get rewarded with One Key
C$161
C$161
C$136
Did you already book this hotel?
About
3.0
#55 of 62 hotels in WinnipegLocation
Cleanliness
Service
Value
See why so many travellers make Canad Inns Destination Centre Polo Park their hotel of choice when visiting Winnipeg. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
Canad Inns Polo Park Hotel is a hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Winnipeg. For guests with a vehicle, free parking is available.
Given the close proximity of popular landmarks, such as Pavilion Gallery Museum (3.3 km) and Sir Hugh John Macdonald House Dalnavert (3.9 km), guests of Canad Inns Polo Park Hotel can easily experience some of Winnipeg's most well known attractions.
While visiting Winnipeg, you may want to try some ribs at one of the nearby restaurants, such as 529 Wellington, Peasant Cookery, or Segovia Tapas Bar and Restaurant.
Should time allow, Manitoba Legislative Building, Government House of Manitoba, and The McKim Courtyard are some popular architectural buildings that are relatively easy to get to.
We’re sure you’ll enjoy your stay at Canad Inns Destination Centre Polo Park as you experience all of the things Winnipeg has to offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Room features
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Location
1405 St Matthews Ave, Winnipeg, Manitoba R3G 0K5 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Winnipeg Airport
3.8 km•
See all flights
Rental Cars
54 Restaurants
within 1 kilometer
254Reviews2Q+A46Room tips
Reviews
Traveller rating
- 54
- 52
- 49
- 37
- 62
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Stayed at this hotel for a conference from Jan22-24,2020. Conference areas are decent, foods always very good. Rooms are extremely small and tired. Mine overlooked the pool which I assumed caused the damp/musty smell. Kept the curtains closed full time to ensure privacy. Dents in the walls, trim peeling off, bathroom door knob was very loose. No bathroom vent fan. Cleanliness level was acceptable but it’s just time for a refurb. Sound from the hallway makes it sound as if your doors open. There’s an inch gap between the bottom of the door and the floor. I would jam a towel into it at night trying to block some of the noise. Staff is always friendly, particularly the cleaning staff. I wish I’d gotten the name of a women who was mopping each floor in front of the elevators during my stay. She was incredibly genuine and kind. My conference meets every 18 months and always stays here however if no updates take place before the next one my group and I will plan to book at another nearby location.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dcipp, Manager at Canad Inns Destination Centre Polo Park
Responded Jan 29, 2020
Thank you for taking the time to write a review. We at Canad Inns Polo Park take our guests feedback serious and can ensure you we will further review your comments and concerns. We want to thank you once again and hope you have a fantastic day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as we arrived and the front doors were completely blocked by people smoking we should have taken it as our first sign to leave.
Our group had 3 rooms for a night with the kids swimming. The rooms were unbelievably hot. One of the rooms was like a sauna. The rooms themselves were average a little on the small side the mini fridge was so loud.
When we got to the pool it was so loud as it was pretty crowded. The pool area was filthy. There were 2 drains near the small kids pool and they were surrounded in grime. The pool area clearly had not been cleaned in a long time. The pool bathroom floor was soaked and there were paper towels in the sink and all over the floor. I picked a few up and put them in the garbage but it was disgusting.
The pool itself had cloudy water and I did not see one staff person in at any time doing a pool area check or chlorine test. The hot tub jets were barely working. The stairs leading up to the slide were pretty wobbly.
We returned to the pool the following day and it was evident that no clean up had taken place. There were still cheezies on the pool deck floor and the drains were still clogged with scunge.
Going to the pool you had to wait for a staff person to let you in because of COVID protocols which was fine, but the hotel is clearly very short staff as we had to wait several minutes for someone to let us in the pool area. The staff that was there was very nice and it was clearly too busy for them to monitor the pool entry while managing the front desk.
I don’t mind outdated hotels but for the price we paid I expect that the hotel has decent sanitation maintenance, and temperature controlled rooms. We will not be returning to this hotel.
Our group had 3 rooms for a night with the kids swimming. The rooms were unbelievably hot. One of the rooms was like a sauna. The rooms themselves were average a little on the small side the mini fridge was so loud.
When we got to the pool it was so loud as it was pretty crowded. The pool area was filthy. There were 2 drains near the small kids pool and they were surrounded in grime. The pool area clearly had not been cleaned in a long time. The pool bathroom floor was soaked and there were paper towels in the sink and all over the floor. I picked a few up and put them in the garbage but it was disgusting.
The pool itself had cloudy water and I did not see one staff person in at any time doing a pool area check or chlorine test. The hot tub jets were barely working. The stairs leading up to the slide were pretty wobbly.
We returned to the pool the following day and it was evident that no clean up had taken place. There were still cheezies on the pool deck floor and the drains were still clogged with scunge.
Going to the pool you had to wait for a staff person to let you in because of COVID protocols which was fine, but the hotel is clearly very short staff as we had to wait several minutes for someone to let us in the pool area. The staff that was there was very nice and it was clearly too busy for them to monitor the pool entry while managing the front desk.
I don’t mind outdated hotels but for the price we paid I expect that the hotel has decent sanitation maintenance, and temperature controlled rooms. We will not be returning to this hotel.
Read more
Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susie Hepner, Other at Canad Inns Destination Centre Polo Park
Responded Feb 28, 2022
Thank you so much for your review Bobby. Please accept our apologies for the less than memorable stay you had during your most recent visit with us. I have shared your feedback with our department managers and I can assure you we will further review. Thank you for choosing Canad Inns Destination Centre Polo Park. Susie-Guest Services Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister, niece and I stayed overnight recently at this hotel, just for a girls’ overnight time together. We relaxed, played games in our room, watched TV, swam in the pool, enjoyed the hot tub, and ate supper in Aaltos restaurant and lunch the next day in the attached Tavern United restaurant. We had terrific service in Tavern from Jamie, our friendly and helpful waitress and very efficient service from Aaltos serving staff, and hostess. Food was delicious with lots of options at the buffet. We saw that the cleaning staff worked diligently in the hallways. Our hotel room was clean, and beds were comfy with nice pillows.
Two areas though, are suggested for improvement; the cable TV kept losing its signal numerous times and we had to shut it off each time and then restart it and find our original channel — just as we were watching an exciting WPG Jets close game. This was very frustrating. We didn’t call for help as we were only there one night, and felt we could manage the annoying power re-starts. Secondly, we waited abt 10 min to check out which was far too long. Only one front desk staff was on duty and only one couple was in front of us checking out, but there seemed to be a problem with their bill or payment process or ?? so she was tied up for a long time. The manager (we assumed) walked out from the back office to the front desk to pick up a paper but retreated back to his office. We thought he was coming out to serve us. No he wasn’t.
This well run and established hotel can & should do better in both these areas.
Otherwise, the accommodations and service were very good!
Two areas though, are suggested for improvement; the cable TV kept losing its signal numerous times and we had to shut it off each time and then restart it and find our original channel — just as we were watching an exciting WPG Jets close game. This was very frustrating. We didn’t call for help as we were only there one night, and felt we could manage the annoying power re-starts. Secondly, we waited abt 10 min to check out which was far too long. Only one front desk staff was on duty and only one couple was in front of us checking out, but there seemed to be a problem with their bill or payment process or ?? so she was tied up for a long time. The manager (we assumed) walked out from the back office to the front desk to pick up a paper but retreated back to his office. We thought he was coming out to serve us. No he wasn’t.
This well run and established hotel can & should do better in both these areas.
Otherwise, the accommodations and service were very good!
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from dcipp, Manager at Canad Inns Destination Centre Polo Park
Responded Jan 8, 2020
Thank you for taking the time to write a review. We are so pleased to see you enjoyed your stay with us! Thank you again for the kind words we will be sure to pass the comments along. We hope to see you again in the future. Have a great day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night for my daughter’s birthday and it was a very busy weekend at the hotel (Mother’s Day weekend). Despite there being so many people at the pool, the attendants kept the towels stocked up and the pool area clean. They were always checking in and tidying up. The pool itself was really clean, including the water slide, hot tub and kiddie pool.
The hotel room was older, but still comfortable and clean. Bed linens were clean and fresh and there were always housekeeping attendants around to get a fresh set of towels or amenities.
We had some technical problems with the tv and when we called, they sent someone up right away to look at it. The place was quiet at night, even though there were so many kids staying in the hotel. Room service was quick and hot and super tasty.
The check in and check out process was really efficient and easy. The front desk staff were knowledgeable and professional. Actually, every staff member we encountered was amazing and held open doors for us, smiled and greeted us, and even wished me a Happy Mother’s Day!
Overall, a really great stay and will definitely stay again. The staff made the experience so wonderful and you could really tell that they cared about their hotel and guests.
The hotel room was older, but still comfortable and clean. Bed linens were clean and fresh and there were always housekeeping attendants around to get a fresh set of towels or amenities.
We had some technical problems with the tv and when we called, they sent someone up right away to look at it. The place was quiet at night, even though there were so many kids staying in the hotel. Room service was quick and hot and super tasty.
The check in and check out process was really efficient and easy. The front desk staff were knowledgeable and professional. Actually, every staff member we encountered was amazing and held open doors for us, smiled and greeted us, and even wished me a Happy Mother’s Day!
Overall, a really great stay and will definitely stay again. The staff made the experience so wonderful and you could really tell that they cared about their hotel and guests.
Read more
Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was trying to book a room in the hotel 12 am in the evening as I had to catch a flight to Vancouver in the am. I would need a room for 5 hours to rest as I had travelled a long distance already. I was refused a room as there were none available the clerk said. When i finally found one room he charged me 220.00 for 5 hours and he was adamant about me having a credit card in good order and cash as a room deposit. He was absolutely the rudest clerk i have ever experienced in my life. I have stayed here many times on business, but this man was not willing to help me in the slightest. His attitude was awful, he should never work in public service.
Read more
Date of stay: November 2019Trip type: Travelled on business
Rooms
Location
Service
Room Tip: dont stay here. You will be treated badly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susie Hepner, General Manager at Canad Inns Destination Centre Polo Park
Responded Mar 9, 2020
Thank you for taking the time to write a review. I want to sincerely apologize for the concerns you had mentioned. I would love the opportunity to discuss this with you further, looking forward to hearing from you. Thank you and have a great day!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the king suite for a bachelorette party only to find out,after calling and asking, that they do not include a kitchenette. 11 people in a room for 4. The staff did their best to help us out with chairs s d cutlery as we tried our best to make it work.
After complaints the did not offer any discount on a room that cost us $300 for one night.
After complaints the did not offer any discount on a room that cost us $300 for one night.
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived and from beginning to end the staff were extremely friendly and polite. They made sure that everyone felt welcome. It is a shame that the cleaning staff do not feel the same pride in their job. I always check for bed bugs when travelling, no matter where I stay as due diligence, even the nicest places can get them. Luckily I didn’t find them, but I did find ALOT of hairs on the mattress protector and it was clear this was not washed in some time. There was also more than a couple days worth of dust on furniture, also dirt in corners. It’s really a shame as the hotel has a lot of potential being near the mall and having friendly staff.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just wanted to say, the guy who was working the front desk in the morning was EXTREMELY rude and had zero customer service. We had buses leaving from the hotel at 6am & just needed a couple basic questions answered from the man working the front desk. He was obnoxious and didn’t care to help us out whatsoever. When it came down to asking simple directions as to which doors we needed to be at for pickup, he refused to answer our questions and had a major attitude. We were asking to PURCHASE bottles of water & he treated us like we were peasants. We had to ask someone outside of the hotel to help give us directions. I will never ever stay at this hotel due to the horrible experience we had at the front desk. Next time maybe hire people who are capable of having a friendly, welcoming and helpful personality if you want business. This guy should not be put at the front of house EVER. I will never be back at the canad inns again.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrible front desk clerk and security guard they received a noise complaint on the floor the security guard discriminated against us based on the way we are dressed and looked. Kept threating to kick us out the first time he knocked on the door we acknowledged it might be a possibility the second time wasn't valid at all. He was very unfair. I ended up leaving because they were definitely trying to kick us out for no valid reason. I ended up going to the best Western hotel which I never had a single complaint. I don't recommend the polo park location I've been to Hundreds of hotels for leisure and business but this is my first. It's bad enough with covid but they made the experience felt like I was in jail at the same time
Read more
Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place has taking a beating the past years without repairs or minor fixes. First off the check in was great and fast but as soon as we left the lobby we had one person almost do about five face plants on to the ground we felt we would wait to go go up the next elevator and waited for the next one the person was just hammered. We find out they kicked out a party happing in the rooms. We get to the floor to our room and greeted with a bunch of kids running the halls, there was water all over the tiles in front of the elevator which was there till when we left two days later. We couldn’t find a vending machine for a late night snack and drink. The hallways are all damaged with putty covering the holes. I never seen a place so run down. The room wasn’t any better. The noise in the hallways all night kept me up. We did enjoy the playmakers lounge which was nicely kept and great bartenders. My family will still stay at canad inns but not this one. The two nights we stayed altos restaurant was closed for some reason which we do enjoy at other locations. Maybe in a few years and hope they do some renovations and more security patrolling the halls at night. They did recently painted the outside of the hotel black which was a nice change from the old yellow boring colour.
Read more
Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello there, yes we do have vending machines and pool hours are 8am-11pm daily.
Thank you!
I believe if you pre-arrange they would come at anytime during the day, evening may be different. Call the Hotel and ask to speak to the front desk manager or shuttle manager. I would not be rude but it is a service they offer so they should be able to work around your schedule.
"I never did go down to the pool but the sounds of the kids playing made it clear the pool area is a great place to be! "Read full review
"Please, do not choose this hotel especially for the leaders that are putting up your people in hotels for medical reasons or even just for gatherings"Read full review
…
PRICE RANGE
C$135 - C$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
canad inns polo park hotel winnipeg, canad hotel winnipeg, canad hotel polo park
LOCATION
CanadaManitobaWinnipeg
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCanad Inns Destination Centre Polo Park - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Canad Inns Destination Centre Polo Park
Which popular attractions are close to Canad Inns Destination Centre Polo Park?
Nearby attractions include Killer Noob Escapes (1.1 km), Time Lapse Escape Rooms (1.0 km), and CF Polo Park (1.0 km).
What are some of the property amenities at Canad Inns Destination Centre Polo Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Canad Inns Destination Centre Polo Park?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Canad Inns Destination Centre Polo Park?
Yes, free parking is available to guests.
What are some restaurants close to Canad Inns Destination Centre Polo Park?
Conveniently located restaurants include Chop Steakhouse & Bar, Rae & Jerry's Steak House, and One Great City Brewing Co..
Are there opportunities to exercise at Canad Inns Destination Centre Polo Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Canad Inns Destination Centre Polo Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canad Inns Destination Centre Polo Park offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Canad Inns Destination Centre Polo Park?
Many travellers enjoy visiting The Forks National Historic Site (4.8 km), Fort Gibraltar (5.0 km), and Le Musée de Saint-Boniface Museum (5.1 km).
Is Canad Inns Destination Centre Polo Park accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.