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About
4.5
#1 of 13 hotels in Takanawa
Location
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rest easy at The Prince Sakura Tower Tokyo, Autograph Collection. Our hotel in Tokyo, Japan, is located near Shinagawa Station, Tokyo Tower, and Haneda Airport. After a busy day, unwind with 20,000 square meters of natural landscape filled with over 200 cherry blossom trees, or enjoy on-site dining at Ristorante caffe Ciliegio and Nadaman Takanawa Prime.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The Prince Sakura Tower Tokyo, Autograph Collection
1,334 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Hubby booked this fabulous hotel and upgraded us to a corner room with approximately 160 degree wall of windows view of the “Eiffel”tower. So gorgeous at night all lit up! A welcome gift and note were waiting for us in our room. Turn down service was lovely with pajamas and chocolates! Huge bathroom with separate toilet area. Wonderful club lounge for members. I love this hotel and the location is perfect! 3 minutes walk from the train. I encourage everyone to book here. We will be back! Thank you for a lovely stay. 😀
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tkn-web_1, フロント オフィス マネージャー at The Prince Sakura Tower Tokyo, Autograph Collection
Responded Jan 30, 2020
Thank you for sharing your experience at The Prince Sakura Tower Tokyo, Autograph Collection. We appreciate your very kind comments, and are delighted you were satisfied with your stay. We will continue to work to improve our services with the aim of becoming a hotel that is beloved by everyone. We are truly looking forward to your continued patronage and our staff hopes to welcome you if you visit Tokyo again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. Staff were very helpful too despite having a little bit of a language barrier
Rooms are very well maintained. For bonvoy members there is a lounge for breakfast there that you can use.
The hotel is only a few minutes walk away from shinagawa station which is a main transport hub
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Been several years since my last stay. Seems old and tired as you walk from Shinagawa station up to the hotel, but that sense ends once you enter the bldg.
The entry doors portray an historic but modernized elegance as they open to the lobby area. Rooms are oversized for Tokyo @ ~500 sq ft and seem to have been recently renovated. The toilet js oddly separated from the rest of the bathroom, but includes it's own mini sink. Sinks in the main bathroom were unusually low, but shower and amenities were solid.
Bed was very comfy, w the foam pillow requested in my Marriott profile helping me get a solid nights sleep. And my room had a wonderful view of the city with the park area shared w other Prince hotels outside; this park area is particularly nice for a late-night walk as its appropriately lit and – if Japan wasn’t already incredibly safe – is within the closed-grounds of the hotel. Plenty of electrical outlets, hangers, a small fridge and coffee maker, but I don’t recall seeing USB ports.
While the lounge is small w minimal food offerings compared to similar Marriott properties, it's still okay. Staff throughout the property is very friendly and accommodating. Would definitely return here again.
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff is incredibly professional and friendly. The hotel decor is simple elegance. The lobby has a comfortable sitting area with large windows that overlook a garden. If you have time, take a walk through the pretty garden behind the hotel. Our room was lovely and very comfortable. The hotel provided two sets of various electrical adapters in our room so we could charge our phones. The bathroom had shampoo, soap, conditioner, hairbrush, comb and razor just in case you need anything. The included breakfast was very nice. We enjoyed our stay at this hotel and would highly recommend it.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a home away from home for me and it is quite an amazing experience from the moment you cross the threshold. The rooms are exquisite and if you’re able to get a room viewing the Tokyo Tower, your heart will be captured bu the beauty and energy of Tokyo. Best transport is near buy!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tkn-web_1, フロント オフィス マネージャー at The Prince Sakura Tower Tokyo, Autograph Collection
Responded Feb 26, 2020
Thank you for your patronage of The Prince Sakura Tower Tokyo, Autograph Collection. We appreciate your very kind comments about our hotel and are pleased that you enjoyed the room we prepared for you. We will continue to make efforts to create special times so that each and every guest will enjoy their stay in our hotel. We are truly looking forward to your continued patronage and our staff hopes to welcome you if you visit Tokyo again.
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3 Prince hotels share a large Japanese garden, this particular hotel is affiliated with Marriott and is a very nice Marriott.
We spent 5 nights in an 8th floor room that offered a nice view of Tokyo tower. It was a very large, well-equipped room with a comfortable bed and pillows.
Tokyo is a large metropolitan area with many distinct satellite cities, so why stay here. The hotel is a 5-minute walk (or 420-yen cab ride) from Shinagawa station. (The hotel’s shuttle bus to the station was not running during our stay). From Shinagawa station you can get almost anywhere in Tokyo or the airports easily by subway or train.
The hotel’s executive lounge was overflowing during the weekend, the hotel says it was due to a travel incentive offered to Japanese nationals. One of the other 2 Prince hotels has an executive lounge that we were allowed to use during the evening but not for breakfast. The lounge had a variety of offerings but nothing special.
I also enjoyed soaking in the whirlpool bath in the basement. It was very nice and never crowded during my visits.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Instead of high rise glass and steel, guests experience a lovely Japanese garden, basement onsen-style relaxation area (no tattoos), wide open spaces, and a peaceful, minimalist Japanese vibe that makes this property a real gem in Tokyo. Rooms are large, windows massive, and many feature post-card perfect views of Tokyo Tower. It’s an old building, probably built in the 1960s, but thoughtfully updated with peace, comfort and relaxation in mind. Perfect mattresses and bedding. Marriott elites (platinum and above) can expect access to 3 lounges, free continental breakfast in a lounge, and other gifts that make the experience extra special. While lounge staff at times seem overwhelmed, team members throughout the rest of the hotel are highly professional. Location is a short walk to the Shinagawa station, which conveniently connects to both airports and just about every part of Tokyo. This is a property worth returning to.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip:Great place to stay for people with just a night in Tokyo as Haneda airport is a short express...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is an excellent hotel next to Shinagawa Station. Rooms are large and comfortable. Little park between area hotels is fabulous, and there is also catholic church only 10 min walk from the hotel. The only downsides are high prices; sometimes very high, and the fact that after Marriott’s purchase of Starwood gold status is no longer enough to get lounge access.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tkn-web_1, フロント オフィス マネージャー at The Prince Sakura Tower Tokyo, Autograph Collection
Responded Jan 30, 2020
Thank you very much for your patronage of The Prince Sakura Tower Tokyo, Autograph Collection. We truly appreciate your warm words and are pleased that you enjoyed the location near the station, the room we prepared for youi and the Japanese Garden. We value our guests' comments and are grateful for your valuable feedback concerning the price. We will continue to ake efforts to refine our services so that each and every guest will be comfortable in our hotel. Our staff is truly looking forward to your continued patronage and hope to welcome you if you visit Tokyo again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was happy with the room and the quality of the amenities in general. We are a family of three traveling to Tokyo after the covid restriction was lifted up.
Wanted the highlight the service that was received by us when we visited the executive lounge.
We were given a reservation number because the lounge was busy during the nightcap hours 7:00 to 9:30. At 9:00 pm we got the call to go. Upon arrival, the food was about to be taken away and placed on the cart to be sent to the kitchen. 2 things went wrong here: 1. The lounge employee should have mentioned to us that the food will not be served anymore so that we can decide whether we should come all the way down or not 2. We should not be asked to take the food from the cart that is on its way to the kitchen. It is insulting to treat any hotel customer in that manner.
This should be brought to the attention of the general manager. The unfortunate incident happened on the night of Sunday, January 8th, 2023.
For now, I will not return to this hotel on my future visit to Tokyo.
FYI, I am a titanium elite member of Marriott and a lifetime diamond member of Hilton.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel a few days before my birthday. The hotel staff knew that and offered me a bottle of sparkling wine as a welcome gift. I was also upgraded to the Junior Suite. I especially liked the bathtub with an air massage system.
The location was perfect and convenient, especially if you arrive or depart at the Haneda airport (HND). Quality of the buffet-style breakfast was OK. Not much food selections though.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tkn-web_1, フロント オフィス マネージャー at The Prince Sakura Tower Tokyo, Autograph Collection
Responded Jun 1, 2020
Thank you for your patronage of The Prince Sakura Tower Tokyo, Autograph Collection. We appreciate that you chose our hotel for your very important birthday. We are also grateful for your very kind comments about the champagne service and air-jet bath massage. However, we are sorry that the buffet breakfast menu did not meet your expectations. We take our guests' comments seriously and will continue making efforts to refine our services so that each and every guest will be comfortable in our hotel. We are truly looking forward to your continued patronage and our staff hopes to welcome you if you visit Tokyo again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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