Cirque du Soleil Joyà
Cirque du Soleil Joyà
4.5
About
JOYÀ by Cirque du Soleil combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. JOYÀ takes residency exclusively at the Cirque du Soleil Theater in Riviera Maya at Vidanta Riviera Maya.
Duration: 2-3 hours
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- EduardoTMexico City, Mexico126 contributionsMust do in Playa del CarmenThey show is great, as all the Cirque du Soleil. Will the place where it is is wonderful and worth visiting. The stadium also is great. It is not too big so you have a wonderful view from any place. We chose high stool seats and we loved it. Also, there is a restaurant in the bar where you can have dinner before or after the show or have a couple of drinks. There is also some seats with dinner or with canapés what are more expensive. Wonderful experience.Hello Eduardo! Thank you for your visit to Cirque du Soleil JOYÀ in the Riviera Maya. We were very happy to see you and that you had an excellent experience. come back and visit us again soon! 🎪Written October 9, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Travelled with friendsWritten October 8, 2023
- Quickturtle14 contributionsAMAZINGWhat an amazing show !!! The story and acrobatics were fantastic and the show is fantastic for all ages. It lasts around 1.5 hours and will Keep children of all ages mesmerised. We booked our tickets with get your guide and had fantastic seats. But it’s such a great theatre and entertaining show I don’t think it matters where you are seated. Definitely recommend for all ages. All the staff were so friendly and helpful.Hello! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪Written December 27, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled with familyWritten December 23, 2023
- Wes7 contributionsREAD THIS REVIEW FIRST! ! IM NOT A DAMN ROBOT!I have attended 4 (maybe 5) Cirque du Soleil shows, and my wife has been to 12 shows. This show was my absolute favorite and this was her second favorite (just behind the “O” show in Las Vegas). The orchestra and vocal performers brought goose bumps. The talent of the performers was nothing short of hypnotic. I embarrassingly gawked, with jaw opening, total captivation. We also splurged a bit for the pre-show meal option. As a connoisseur of dining, and a huge food critic…I believe that this cuisine would destroy oeven the best of of the absolute best. 5 star++++. In summary: As I stood in my mesmerized trance of a standing ovation…a tear streamed down my face in a movement of exhilaration never before felt by a performance. Don’t hesitate! Book it now! PS~ I’m not a robot…I’m just a country boy for Georgia….Hello Go10494552178! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪Written January 17, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Travelled as a coupleWritten January 12, 2024
- ketch2damustAustin, Texas46 contributionsGood family funWe purchased the “show only experience” on a Saturday evening at 6:30pm. We brought our 4 year old daughter and we all truly enjoyed the show. We did not do the dinner because a three course meal for my picky four year old would be a waste of food and money. My daughter did have a hard time seeing above the people in front of her so we asked the waiter for a cushion for her seat and problem solved.Hello ketch2damust! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪Written January 17, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Travelled with familyWritten January 13, 2024
- Engsta RidesPonca City, Oklahoma102 contributionsJust WonderfulThis is part of Vidanta and I love Cirque du Soleil so I had to go and check it out. If you have a chance to see this show one should for sure do it. What a wonderful experience. I did the nice meal and drinks and upfront seating. it was just wonderfulHello A1Savannahs! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪Written February 1, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited June 2023Travelled soloWritten January 30, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
4,512 reviews
Excellent
3,373
Very good
619
Average
279
Poor
119
Terrible
123
Angelika88
Willow Springs, Illinois3 contributions
Jul 2024 • Family
We loved the show! The set and costumes were so beautiful. The acrobatics were so great! We were really blown away by this show and all loved it.
My only small complaint is that we bought show only tickets for the 9:15pm show and showed up the recommended half hour early. Since we came after dinner, we weren't interested in the food, and we're not huge drinkers or photo souvenir enthusiasts, which meant that we sat there for an hour and half until the show started. They had a band outside but it was hard to find a place to sit, and once we got into the theater we could watch the pre-show performance, which was great, but we just had no idea the show wasn't going to start until 10:15pm. We had rushed over after dinner, and had we known, I think we would have showed up quite a bit later. I don't know if we missed that information somewhere, or if it just wasn't communicated, but I think it would have been great to know beforehand. Thankfully, the show was so good that even though we were cranky about the wait, we all ended up loving it anyway.
My only small complaint is that we bought show only tickets for the 9:15pm show and showed up the recommended half hour early. Since we came after dinner, we weren't interested in the food, and we're not huge drinkers or photo souvenir enthusiasts, which meant that we sat there for an hour and half until the show started. They had a band outside but it was hard to find a place to sit, and once we got into the theater we could watch the pre-show performance, which was great, but we just had no idea the show wasn't going to start until 10:15pm. We had rushed over after dinner, and had we known, I think we would have showed up quite a bit later. I don't know if we missed that information somewhere, or if it just wasn't communicated, but I think it would have been great to know beforehand. Thankfully, the show was so good that even though we were cranky about the wait, we all ended up loving it anyway.
Written July 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanya W
Katy, TX314 contributions
This show is amazing. The dinner option is highly recommended. We both had braised short ribs. The appetizers were delicious and interesting. The dessert was so good. Our waiter was phenomenal. The meal is curated around the show. The music during dinner was pleasant. We will definitely go again when we return to Cancun/Playa Del Carmen
Written July 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Tanya! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written July 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tykia G
Belton, SC240 contributions
Jul 2024 • Couples
Was excited to go see the show after being inspired seeing other shows in Vegas. Show was just okay and nothing similar to Vegas. Our experience was horrible. Obviously there are no laws that govern how fast your driver goes. Our driver was dangerous and drove at least 80 mph the entire trip. When we got there we had to wait for some time before we could be seated. We stood up outside the venue where apparently rich people could indulge in. We could not purchase drinks or snacks until we were seated. We did not buy the food package and boy did it show. We were able to buy popcorn and drinks after being seated. You are singled out. It appeared that 89% of the audience were entitled Hispanics or of other non-American nationalities. The staff here are not friendly and cater to their people. Black people, this was not for us. We were treated like peasants and I will never spend money like this again to be treated as we were. The only thing great was the beautiful venue.
Written July 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello tykiag. We are sorry you had a different experience than the one we had prepared. Thank you for your review. Feel free to provide us with more details at customerservicecds@vidanta.com We will make sure to pass your feedback to the appropriate department.
Written July 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy D
Baltimore, MD2 contributions
Jul 2024 • Family
Transportation clean and on time. Venue for show was incredibly beautiful. Dinner was as absolutely amazing, the show was fantastic, and the service from beginning to end was superb. So well done. Glad we did it.
Written July 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Judy! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written July 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CARLOS HERNANDEZ
1 contribution
Jul 2024 • Family
I visit Joya Cirque du Soleil with my family for my sister birthday, the experience was amazing food, drinks and show were amazing. Transportation was excellent big thanks to Sergio.
Written July 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello A4010LDcarlosa! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written July 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dana A
1 contribution
Jul 2024 • Family
We really enjoyed the production. You have to keep in mind that it is about a grandfather passing down ancestorsal information shared over time from many generations. That said it can be hard to follow.
Written July 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Z9210UAdanaa! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written July 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michael h
1 contribution
Jul 2024 • Couples
Would absolutely recommend. The ambience is amazing and recommend for small children all ages. This was my second time coming to see the show and I would return once again.
Written July 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello O2854CSmichaelh! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back for a third time! 🎪
Written July 4, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
coolmammaa
1,766 contributions
One of the most exquisite experiences ever!
The place is magical, staff was fabulous!
please DO THE DINNER!!! It’s so worthy!!!!
The performance was mind blowing and I praise Cirque Du Soleil for their passion!
The place is magical, staff was fabulous!
please DO THE DINNER!!! It’s so worthy!!!!
The performance was mind blowing and I praise Cirque Du Soleil for their passion!
Written June 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, coolmammaa! Thank you for your recent visit to Cirque du Soleil JOYÀ at Riviera Maya! We were glad to have you. We appreciate your review and comments. Come back to visit us soon! 🎪
Written July 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Héctor Iván A
1 contribution
Jun 2024 • Couples
It was an incredible experiencie. The food was very delicious and I have to say that I am satisfaced and I feel like a pig.
The performance was awesome.
The performance was awesome.
Written June 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, h_ctoriv_na2024! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written July 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
F TEO
17 contributions
Jun 2024 • Family
Best show in town, thank you for the best service from ISMAEL and XIMENA. Very entertaining and a great memory. Thank you
Written June 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, 750fteo! Thank you for spending time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. We appreciate your review and comments. Come back to visit us soon! 🎪
Written July 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you purchase thru Trip Advisor, do you still get to select your seats or is that only an option on the website?
Rafael G
Mexico City, Mexico
hola si voy en carro hay estacionamiento para el cirque du solei joya
Sofia Azcurra Tasiukaz
La Rioja, Argentina3 contributions
Hola, vamos a Playa del carmen en enero, quisiera saber cómo adquirir entradas + transporte, porque solo me aparece la opción desde Cancún.
Agradecería respuesta.
Cirque du Soleil JOYÀ
Playa del Carmen, Mexico
¡Hola! Contamos con tres servicios de transportación:
1. Cancún viaje redondo:
Punto de salida: Entrada principal del centro comercial La Isla, a un costado de la tienda Tommy Hilfiger.
Horarios de salida: 4:00 y 7:15 P.M.
Precio: $600.00 pesos por persona, se requiere un boleto de transportación por persona, independientemente de su edad.
2. Puerto Cancún viaje redondo:
Punto de salida: Entrada principal del centro comercial Marina Puerto Cancún, a un costado de la tienda H&M.
Horarios de salida: 3:30 y 6:45 P.M.
Precio: $600.00 pesos por persona, se requiere un boleto de transportación por persona, independientemente de su edad.
3. Plaza Playacar viaje redondo:
Punto de salida: Entrada principal del centro comercial Plaza Playacar, a un costado de la arrendadora de autos AVIS y frente al Hotel RIU Playacar.
Horarios de salida: 4:00 y 7:15 P.M.
Precio: $480.00 pesos por persona, se requiere un boleto de transportación por persona, independientemente de su edad.
Adquiere tus boletos a través de nuestro centro de reservaciones 800-247-7837.
is the show mobility scooter friendly? can transfer off scooter to chair.
Cirque du Soleil JOYÀ
Playa del Carmen, Mexico
Hello Roving764350
Please contact our call Center at 1-844-247-7837 they will give you complete information about the use of scooters.
Não recebi o e-tiket, somente o emial de confirmação da compra, como devo proceder?
Cirque du Soleil JOYÀ
Playa del Carmen, Mexico
Para mais informações, contacte o 800-247-7837.
Michael D
41 contributions
Hi we've booked our tickets for early Sept. We are staying in Grand Baha Akumal and was wondering how much it would be and how to organise a taxi to and from the show. There are 4 of us.
Thanks
JN-FoodieForever
Austin, TX1,624 contributions
Get the VIP stage-side seats, about $250/seat. Worth every penny. Don't know where your resort is, cannot vouch for transportation cost...
ESNEBITH S
1 contribution
Buen dia adquiri 3 localidades con solo el show pero quisiera agregar el aperitivo es posible o ya no?
Que costo tiene el servicio de valet parking?
Gabriela Arana
Guadalajara, Mexico3 contributions
No tengo respuesta a esa pregunta, yo tomé servicio de taxi.
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