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Contact us

If you're an existing customer, please provide us with your Total by Verizon meid dec / serial number and or your Total by Verizon cell phone number when contacting us so we can give you the best possible service.

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Self-service is right at your fingertips.

Text 611611 to check your balance, get refills and much more.

 

by mail

 

Total By Verizon
Attn: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178

 

If you are a member of the media, please contact valuemediarelations@verizon.com

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