11 Ways to be Seen as a Leader at Work (Even if it's not in Your Title)GetSmarter
getsmarter.co.za
Forget your job title for a moment: effective leadership is not about position - it's about perception.
Here are 11 ways to build your reputation as the kind of leader others want to follow.
1. The document discusses hiring the right team and building a strong company culture. It emphasizes that the first hires will dictate much of what follows, so one should avoid common mistakes and hire only A+ talent.
2. Company culture should not be stated but lived out through actions. It's important but difficult to build a culture that aligns people and allows the company to attract top talent.
3. The new role is chief people officer, and the priorities are to hire 3 excellent teams not just 1, take time with hiring and get help from professionals when filling the first roles.
This document discusses better collaboration between agencies and clients. It notes that historically, agencies did not provide clients with a full understanding of the creative process or ideas, and clients did not know how to properly evaluate work. It advocates that agencies start presentations with the agreed upon creative brief to provide necessary context before presenting ideas. Agencies should tell a story that bridges the brief to the final idea, giving clients a complete understanding. The document also provides models for properly evaluating ideas and ensuring collaborative discussions between agencies and clients.
10 Insightful Quotes On Designing A Better Customer ExperienceYuan Wang
In an ever-changing landscape of one digital disruption after another, companies and organisations are looking for new ways to understand their target markets and engage them better. Increasingly they invest in user experience (UX) and customer experience design (CX) capabilities by working with a specialist UX agency or developing their own UX lab. Some UX practitioners are touting leaner and faster ways of developing customer-centric products and services, via methodologies such as guerilla research, rapid prototyping and Agile UX. Others seek innovation and fulfilment by spending more time in research, being more inclusive, and designing for social goods.
Experience is more than just an interface. It is a relationship, as well as a series of touch points between your brand and your customer. Here are our top 10 highlights and takeaways from the recent UX Australia conference to help you transform your customer experience design.
For full article, continue reading at https://yump.com.au/10-ways-supercharge-customer-experience-design/
What does the future look like? Is it a dark space where we’re suffering from varying degrees of techamphetamine or are we heading towards a Utopian fantasy of abundance and harmony?
Understanding that our basic human needs and wants barely change, we explore the future state of a range of topics; from our need for physical sustenance through to our age-long fascination of transcending the limitations of our biology.
Looking at the future from a human perspective, our potential for greatness is teetering on a fine line between darkness and hope. We’re banking on the latter.
How NOT to Run Your Company – Lessons LearnedWeekdone.com
The Internet is full of articles on „How to succeed“ and „How to build a great company“ But while following those guidelines we often forget that there's a lot you just can't do.
Learning from your own mistakes is good, but it's even better when you can learn from the mistakes of others.
Everyone's favorite billionaire and Republican presidential hopeful Donald Trump has said “Watch, listen, and learn. You can’t know it all yourself. Anyone who thinks they do is destined for mediocrity.”
Enjoy the slides and a sense of humor is advised.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
9 Unique Traits of High-Performing TeamsWeekdone.com
High-performing teams have several traits in common that make them successful. Some of the key traits include embracing diversity of backgrounds, prioritizing work-life balance for all members, and maintaining laser-like focus on goals. These teams also engage well together both during formal meetings and outside of meetings through open communication. Fostering strengths of all members, healthy debates, and group cohesion are other characteristics of top teams.
This document outlines Seth Familian's presentation on working with big data. It discusses key concepts like what constitutes big data, popular tools for working with big data like Splunk and Segment, and techniques for building dashboards and inferring customer segments from large datasets. Specific examples are provided of automated data flows that extract, load, transform and analyze big data from various sources to generate insights and populate customized dashboards.
24 Productivity Habits of Successful People - by @prdotcopr.co
These are the history’s most successful people. Being so successful, they must have failed more than others. They must have found how to make it work - in how they lived, their routines, their failures and their habits. Let’s look for theif formula for success, the tips and tricks they used to be successful at what they did best. Anything you may find inspiring?
Article: http://academy.pr.co/127380-24-productivity-habits-of-successful-people
Inspired by: https://medium.com/life-learning/25-daily-rituals-of-history-s-most-successful-d87f1cf43077
Created by: http://pr.co
This list is more or less a curation of tips I've surfaced from my reading or research and from what I've observed from being around some incredible investors and successful entrepreneurs. Note, this advice is geared towards ideation through product-market fit level startups, but the life tips are universally applicable I would say.
When possible, I tried to make the tip "actionable", which I define as something that's able to be done;
or an action having practical value.
So, in no particular order, I give you the Startup and Life Tips for Entrepreneurs: a Journal of Thoughts...
Three business basics to always remember! People don't care about your brand. They care about what you can do for them. Back to basics... Give people what they want, do it consistently and do it better than your competition.
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...BizLibrary
In this program, you’ll learn about the top 5 soft skills that are most predictive of employee, leadership and organizational success in today’s highly complex and rapidly changing environment. You’ll also gain quick tips to help jump-start your development efforts for each soft skill.
www.bizlibrary.com
10 Best Practices of a Best Company to Work ForO.C. Tanner
What does it take to be named a Best Company to Work for by FORTUNE magazine? For starters, a winning culture, collaboration, and creating an environment for learning and growth. Take a look at these slides for more ideas!
The Productivity Secret Of The Best LeadersOfficevibe
Content by Jacob Shriar & Kevin Kruse.
In this Officeviibe presentation, you'll see:
- 3 biggest problems leaders face and what you can do to fix them
- The secret to time management
- Examples from great leaders
- You'll find bonus content
https://www.wrike.com/blog - We surveyed creative teams to discover their biggest challenges and bottlenecks, from conception to completion. And what we discovered was: creative teams have to organize requests, listen to feedback, and seek approvals, all while trying to incorporate their own creative vision, making it difficult to prioritize and meet deadlines. Check out the details in our Slideshare.
This short PowerPoint presentation shows five great ways to get the attention of your audience during your speech or sales pitch.
Try them out in your next speech and you will see how you can engage your audience with these simple tips.
This presentation was created 100% in PowerPoint by my presentation design agency Slides. We are based in Spain (Europe) but have clients worldwide.
Drop me an email and we will discuss your project.
1. The document discusses various etiquette and professionalism guidelines for workplace conduct, such as dressing appropriately, communicating respectfully, being punctual and productive, and maintaining a positive attitude.
2. Key elements of a positive work environment include being kind, courteous, and respectful to coworkers; showing teamwork; and speaking well of others.
3. Specific etiquette tips covered include maintaining professional appearance, expanding knowledge, honoring work hours, being friendly yet private, communicating effectively, listening to others, and solving problems without blaming.
Giving Feedback When You’re Conflict Averse.pdfAlex Clapson
You can still cultivate positive relationships by encouraging &
cheering others on. But to ensure that your people are
performing at their best, you also have to know when it’s time to
give tough feedback. Stay true to yourself by delivering it in a
clear, respectful way. You may be surprised to find that on a
high-functioning team where feedback is shared honestly,
conflict is minimal.
15 principles for an excellent work ethickunzitegroup
The document outlines 15 principles for an excellent work ethic. It discusses the importance of putting the company first, leading by example from the top down, avoiding wasting time at work through social media or chatting, and not engaging in office gossip. It also emphasizes respecting others and yourself at work, being culturally sensitive, maintaining a neat workspace, speaking independently and for less vocal colleagues, and prioritizing physical and mental health. The document concludes by discussing the importance of integrity, honesty, accountability, consistency in work performance, and avoiding procrastination.
15 principles for an excellent work ethicHpm India
The document outlines 15 principles for an excellent work ethic. Some of the key principles include: always putting the company first and representing it well; avoiding wasting time at work by limiting distractions; maintaining a neat workspace; speaking up to address unacceptable behavior or help colleagues; being accountable for your work rather than blaming others; and avoiding procrastination by breaking large tasks into smaller parts and setting realistic time estimates. Maintaining integrity, respecting others, and avoiding gossip or erratic work are also emphasized as important principles for a strong work ethic.
This document outlines 10 steps for constructively resolving conflicts at work: 1) Understand that some conflicts are inevitable when people are committed to their ideas. 2) Address conflicts sooner rather than later before tensions escalate. 3) Ask respectfully about the other person's viewpoint rather than accusing. 4) Schedule undisturbed time to discuss the issue. 5) Apologize for your role in the conflict while not accepting full blame. 6) Compliment the other person's positive qualities. 7) Identify how the conflict has negatively impacted work. 8) Agree on a desired outcome. 9) Request specific actions to resolve it. 10) Seek mediation if the conflict cannot be resolved between parties. Even if the steps
Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.[1] Soft skills complement hard skills (part of a person's IQ), which are the occupational requirements of a job and many other activities.
This document provides tips for executive assistants to become exceptional at their role. It discusses how the role has evolved from primarily administrative tasks to becoming an active partner to senior management. It emphasizes the importance of building trust through listening, empathy, taking initiative, and following through on commitments. Executive assistants are encouraged to make their executives look good by staying organized, prepared, and on top of relevant industry information.
7 Tips To Help You Speak Up About Bad BehaviourNgagementworks
Bullying, bad behaviour, not appreciating or valuing behavioural differences and diversity within the workplace is still prevalent. For an individual or team member, it can cause major personal problems and trauma and often result in the person leaving the organisation. This then also impacts on the organisation. So what can you do if you or a colleague are the victims of bad behaviour? Here are 7 tips that may help the situation.
10 Must-Have Work Ethics in Daily Work RoutineHatem Ramadan
Work ethics are defined as set of values and beliefs that drives one’s behavior in the workplace towards colleagues, managers and probably customers as well. A healthy environment is mainly based on group of people with positive work ethics communicating with each other, therefore all companies and big organizations are embedding certain ethics in their internal charters to encourage its employees to closely observe their work attitude.
In these slides I’ll share with you my thoughts on the most important work ethics based on real work-life situations of which it had a great impact to boost my career and others in a way much further.
https://www.linkedin.com/pulse/10-must-have-work-ethics-daily-routine-hatem-ramadan
# You are getting fired?
# You are already fired ?
#You would think you will never be fired!
This presentation takes you through the risks associated with real world employment, steps you need to take in case you get fired and how to inspire yourself and get back on track in finding a new job. Also included are some tips on being valuable and retaining your hard earned job.
# You are getting fired?
# You are already fired ?
#You would think you will never be fired!
This presentation takes you through the risks associated with real world employment, steps you need to take in case you get fired and how to inspire yourself and get back on track in finding a new job. Last but not the least are some tips on being valuable and retaining your hard earned job.
# You are getting fired?
# You are already fired ?
#You would think you will never be fired!
This presentation takes you through the risks associated with real world employment, steps you need to take in case you get fired and how to inspire yourself and get back on track in finding a new job. Also, included are some great tips on staying current and valuable and how to retain your hard earned job.
The document provides tips for surviving and thriving in the workplace. It discusses using office politics strategically, creating a positive work environment, dealing with workplace stressors like meetings and technical issues, standing out in meetings, improving writing skills, and making small contributions to improve workplace happiness.
1. The document provides tips for securing your next promotion and fast-tracking your career, including pulling your weight, acknowledging others' contributions, not being afraid to ask for help, staying positive, not gossiping about others, working to deadlines, and staying calm in crises.
2. Specific tips include treating people how you want to be treated, generously giving credit to others, asking questions if you don't understand something to avoid costly mistakes, using humor to diffuse tense situations, avoiding gossip, under-promising and over-delivering on deadlines, and addressing root causes during crises.
3. The document was written by global networking specialist Robyn Henderson, who has authored books on networking and
This presentation provides guidance on resolving issues with virtual team members. It recommends directly and compassionately addressing problems sooner rather than later through open communication. The presenter advises listening to understand other perspectives, finding collaborative solutions, and establishing agreements and follow-ups to ensure understanding and progress. The goal is to treat people with kindness, respect, and inclusion to build strong, supportive teams.
A store manager is responsible for overseeing the general operations of a store, including planning schedules, hiring and training employees, ensuring inventory levels and cleanliness, creating and maintaining budgets, and resolving conflicts. Key skills for store managers include leadership, time management, analytical abilities, decision-making, communication, and customer service. Good store managers delegate responsibilities, empower employees to make decisions, provide feedback and coaching, recognize employees' efforts, and resolve issues promptly while treating employees with professionalism and respect.
Presentation2 Ways To Be Happy At WorkNestor Fraga
The document provides 10 ways to be happy at work. It suggests choosing to be happy by thinking positively, avoiding negativity, and spending time with liked coworkers. It also recommends doing something you love every day, taking charge of your own development, seeking information and feedback, making commitments you can keep, avoiding gossip, practicing professional courage, making friends at work, and if still unhappy, secretly job searching to find other opportunities.
This document summarizes a webinar on emotional intelligence and workplace productivity delivered by Dr. Pratik P. Surana. It provides background on the speaker, including his qualifications and experience in training. It then discusses key topics from the webinar, including definitions of emotional intelligence, its five essential competencies, and how it relates to self-awareness, self-control, and organizational commitment. The document recommends books on emotional intelligence and provides details for participants to contact the speaker or take an emotional intelligence assessment.
This document provides leadership lessons from Christine Y. Cruzvergara's experience as a leader. It discusses 5 key lessons:
1) Repetition builds reputation - leaders are defined by their daily actions, like how they treat others, more than big accomplishments.
2) Strive to respond, not react - take time to thoughtfully respond to situations rather than immediately reacting, which builds trust.
3) Your people are your most important resource - invest in your team by learning about them and their needs.
4) Hiring is important - take time to find the right fit for open roles rather than settling for less.
5) Authenticity is best - adapt lessons to your own style
Similar to How to have difficult conversations (20)
Detail Presentation on Effective leadership and FollowershipRashed Barakzai
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CAPACITY BUILDING:HOW TO GROW YOUR INFLUENCE, INCOME & IMPACTTochi22
Don't wish for less problems but for more capacity.
In this slideshare, you will discover the importance of capacity and different critical areas you must build to achieve your dream life.
To get the recording of this seminar, join our community on Clubhouse @ High Impact Makers
Distributed leadership in Ghorahi Cement Industry.pptxEr. Kushal Ghimire
Distributed leadership has gained significant traction in the Cement Industry of Nepal (Ghorahi Cement Industry), offering numerous advantages such as improved decision-making, enhanced employee engagement, innovation, organizational agility, and enhanced safety.
Mastering the Art of Planning, Leading, and Participating in Effective Meetin...Timothy Hackman
In our dynamic environment, where collaboration is key to meeting our goals as individuals, a library, and a university, mastering the art of planning and leading effective meetings is essential. This workshop is tailored specifically for ODU Libraries professionals to equip them with strategies to foster collaboration by optimizing meetings, making them more efficient, engaging, and outcome oriented.
We'll review the Core Competencies of Effective Meetings and discuss how they apply in our workplace, and what techniques we can implement:
1. Know the meeting’s purpose and desired outcome.
2. Structure meetings to achieve the desired outcome.
3. Respect the time invested.
4. Structure meetings for engagement.
5. Take visible notes.
6. Publish meeting records where everyone can find them.
Heavy Duty Stair Climbing Trolleys By Corvids India.pdfCorvids India
Discover the ultimate guide to heavy duty stair climbing trolleys. Learn about their features, benefits, and how to choose the right one for your needs. Explore top uses and safety tips for these essential tools.
2. Having that difficult conversation can be the one thing many of us dread at work.
In fact, a survey of 2,000 workers found, *57% of respondents said they would do
almost anything to avoid a difficult conversation; and 52% said that they would rather
put up with a negative situation at work than having to talk about it.
(*Chartered Management Institute, July 2015).
2
The Elephant in the room,
the hard chat, the “I will
deal with that later”.
3. 3
Here are my TOP 7 TIPS for getting
through difficult conversations, keeping
your relationships intact and achieving
positive outcomes from them.
Due to this, many people fear them and ultimately avoid conducting
them, which can mean the situation continues to worsen.
Moreover, as a leader, it is often expected that
you know how to have these confronting conversations.
So what if you have never done this before?
Where do you begin and how do you make sure it is done
in a respectful and timely manner?
Throughout my career, I have had to have difficult conversations regarding poor
performance, inappropriate and negative behaviour and redundancies.
These discussions have the potential to become emotional and unpredictable and
may leave you vulnerable and open to criticism.
5. Don’t invite them for “a coffee and a chat”, leaving them
blindsided once the session has commenced.
In my corporate life, I was once asked by my manager to have a
coffee catch up. I turned up, and my manager and HR also
turned up and went on to explain that due to a restructure my
role would be changing, and my team size and accountabilities
were increasing.
As Benjamin Franklin
famously said,
“honesty is the best
policy”.
A far more appropriate approach would have been to explain
the meeting purpose upfront, give me time to prepare myself
mentally and then have a far more constructive discussion
around the change in the situation.
5
Let the person in question
know from the outset
the purpose of the meeting.
7. For example, sitting in your
office, behind your desk, or
in the open-plan kitchen,
may not be conducive to
open and honest rapport.
Conversely, taking someone
to public, noisy café to “have
the conversation away from
work” probably won’t work.
Plus the free cappuccino
may not make up for
the difficult chat.
Instead, opt for a private
meeting room which is
booked in advance.
Also book the meeting room
for longer than required, so
that the person receiving the
news has time to digest
things in private.
If you think the meeting
may become emotional,
be prepared with tissues
and water.
xxxxx
Depending on what you need to
communicate, you want to ensure the
environment and timings are right.
7
9. TIMING IS CRITICAL.
If you notice something is not going
well then be upfront and call it early.
For example, “I saw you missed the last two deadlines. Let’s get together tomorrow
and work through this. ” This will be far more effective than sharing this thought nine
months later at the end of year performance review.
By acting quickly, you are giving your team member the best chance at correcting
performance and getting back on track.
Also have the conversation as soon as possible.
Don’t schedule the meeting for later in the week and let people
stress about the conversation.
Ideally, have these conversations first thing in the morning and then if required
give your team member time to reflect and digest what has been discussed.
Your role as a leader is to leverage timely feedback
to drive improved performance, not punish people
!
11. Before you meet with
your team member,
establish exactly why
the meeting is
occurring and what you
expect the meeting
outcome to be.
11
Depending on the
complexity of the
conversation, discuss
the approach with
your manager and an
HR rep.
Do your research
beforehand and ensure
your facts are correct.
Don’t assume anything
and never let yours (or
other’s) opinions cloud
the situation.
By not assuming, this
will enable you to
answer your team
members questions
rather than “I will get
back to you on that
one” or “we need to
continue this at a
later date”.
These are not an ideal
responses if your team
member is upset or
anxious.
If it is a fact-finding
meeting, be impartial
and open to all manner
of information your
staff member gives
you.
…YOU MAKE AN ASS OUT OF
YOU AND ME…
13. …and don’t evade a difficult conversation by spending
the first 10 minutes making small talk.
Lay it bare and remain sensitive
and compassionate,
acknowledging that they are
probably feeling anxious.
Save the
small talk
for your
backyard BBQ
Once you have provided
context on the issue, it is
important not to rush your
team member’s response or
their understanding.
Give them time to digest the
matter.
Remember you have had
more time to deliberate on this
issue and now it is their turn.
Let them ask questions.
Let them have their say.
Work through their problems
and concerns with them.
Try and make it as
constructive an exchange as
possible.
You want to preserve the
relationship.
15. 15
Some meetings may become emotional which can be challenging.
That is, make sure you go
into the conversation with a
clear mindset and with your
emotions in check.
GIVE YOURSELF A CHECK-UP FROM THE NECK UP
Always allow them their dignity and due respect
but keep the meeting on track.
Acknowledge emotions such as sarcasm, defensiveness,
anger. Allow your team member to work through this,
however, never respond in the same way.
17. 17
Don’t have the meeting and then
pretend it never happened
Never intentionally avoid that
person.
A friend once worked for a CEO who
had to make several senior staff
redundant.
Once it happened, they then avoided
them for the remaining four weeks
they were in the company.
They felt humiliated, isolated, and
took it very personally.
If there needs to be a follow-up conversation, make sure
it occurs
If you need to check in on your team members
welfare, make sure you do
If they need to provide anything to you, make sure
they do so
It is about achieving the predetermined outcomes and
rectifying the issue that existed.
18. “
18
These are just a few insights into
how to manage difficult conversations
and to achieve positive outcomes from them.
Website our website to learn more
www.bareinc.com.au
19. “
19
ABOUT THE AUTHOR:
Rajiv Jayarajah is the Founder of Bare Inc., a consulting and professional
coaching firm specialising in creating clarity for business owners and
leaders so that they can achieve their goals faster.
It’s easy to connect. Find me on
LinkedIn | Instagram | @bare_coach | www.bareinc.com.au