Ripple does not offer or accept returns of any Products. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those Products as we see fit in our sole discretion.

Exchanges. We do not offer or accept any Product exchanges.

Damaged Products. If the Product arrives damaged or in a condition that affects or impairs the quality of safety of the Products, including but not limited to torn, split, cracked, leaking, or opened Product (each a “Damaged Product”), Ripple will, in its sole discretion,

(a) issue a refund to your credit card or PayPal account in the amount charged for the Damaged Product (if your credit card or PayPal account has already been charged for the Product); or

(b) not charge your credit card or PayPal account for the Damaged Product, provided that Ripple Foods is immediately notified by you of the Damaged Product; or

(c) ship replacement Product at no additional charge to you.

Any refunded amount will include the applicable Delivery Fee. If you receive a Damaged Product, please take photographs of the Damaged Product and email the photographs to Ripple at dtc@ripplefoods.com You understand and agree that Ripple must confirm that you received a Damaged Product (e.g., a Product that was not damaged by you, and is unused, unaltered, unopened, and/or has not been partially or completely consumed by you) before it will issue any refund, credit or replacement Product.