![](https://cdn.statically.io/img/static01.nyt.com/images/2024/06/28/multimedia/27cell-outage-print/27cell-outage-pzmg-thumbWide.jpg?quality=75&auto=webp&disable=upscale)
Cellphone Outage in Europe Leaves Many U.S. Travelers Disconnected
The disruption affected mostly visitors with AT&T, T-Mobile and Verizon service, cutting them off data networks across the continent for 24 hours or more.
By Derek M. Norman
My work for The Times’s International section includes strategizing social media promotion of stories and working with editors to explore new ways to ensure that our coverage reaches as many readers as possible.
I also write news and feature stories and in-depth pieces for other news sections.
My past areas of coverage have included New York City subcultures and breaking news; the toll of the coronavirus on U.S. correctional facilities, nursing homes, universities and local public health departments; as well as travel news and features.
I started at The Times as a news assistant in 2017. I also covered breaking news and wrote other articles about New York for the Metro section for several years.
In late 2020, I joined a team investigating the toll of the coronavirus pandemic on county jails, state prisons and federal detention centers across the country. I also contributed to a team reporting on the pandemic’s effects on local public health departments. The Times’s Covid coverage was awarded the 2021 Pulitzer Prize for Public Service.
In 2022, I joined the International section as a senior news assistant.
I received a journalism degree from Brooklyn College in 2017 and earned a master’s in human rights from John Jay College of Criminal Justice in 2022.
My goal is to cover the news impartially and to treat readers and sources fairly and openly. I strive to tell readers the complete, unvarnished truth as best as I can learn it. All Times journalists are committed to upholding the standards of integrity outlined in our Ethical Journalism Handbook.
Email: derek.norman@nytimes.com
Instagram: @derek_norman
LinkedIn: Derek M. Norman
The disruption affected mostly visitors with AT&T, T-Mobile and Verizon service, cutting them off data networks across the continent for 24 hours or more.
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