Access Guide for Guests with Disabilities

Guests needing access to an elevator or escalator should enter the ballpark at Gate 5.

Accessible parking for cars displaying state issued disability placards or license plates is available on the north side of the ballpark in parking lot B immediately adjacent to Gate 5. To reach lot B guests from the north should travel south on Wentworth from 31st Street and turn right on 33rd, then left on Wells Street. Guests coming from the south should travel north on LaSalle from 35th and turn left onto 33rd, then left onto Wells.

The Chicago Sports Depot located at Gate 5 and all Guaranteed Rate Field Gift Shops are wheelchair accessible. Additional shops are located behind home plate on the 500 Level and on the 100 Level near sections 101, 123 and 157.

Sight line accessible and wheelchair seating is located on all levels. Levels are accessible by elevators at Gate 5 and behind home plate. Fans with wheelchairs may make arrangements prior to arrival by calling (312) 674-5225. TDD (312) 674-5188.

First aid is located on the ground level behind homeplate. Use the marked elevators to access the room. Should you require assistance, please contact any uniformed staff member. You can reach our safety command center by texting "riseabove" to 69050. Assistance of any kind will be dispatched.

Guest Relations Booths are located on the 100 Level, Club Level, and 500 Level of the ballpark. Guest Service Representatives are trained to handle the needs of our guests. Feel free to stop by with your questions, comments or suggestions. Electric wheelchairs may be recharged at the Guest Relations Booth by informing a Guest Service Representative. Arrangements may be made in advance by calling 312-674-5225; (TDD) 312-674-5235.

Single-game or group tickets may be purchased in advance by calling 312-674-5246; (TDD) 312-674-5235. Tickets may also be purchased at the Guaranteed Rate Field box office at Gate 4 during business hours. Wheelchair accessible ticket windows are located at the main box office and at Gates 3 and 5. If a group contains a number of guests with limited mobilities, please call the numbers listed above for special arrangements.

Water fountains are located near the restrooms throughout the ballpark.

Should you require a wheelchair escort from any gate entrance to your seat, please ask any uniformed personal at the gate. Escorts can be arranged for exiting to the gate following the game through the guest relations booth or by asking any uniformed staff member. Please be aware escorts cannot enter the parking lots.