REFUND/RETURN POLICY

London Jewelers makes buying online risk-free with the guaranteed assurance of our return policy. We want you to be happy with your purchase, so if for any reason you are not satisfied, you can return any item without custom engraving or sizing in its original condition for a refund or an exchange. Refunds will be credited in the same form as they were paid.

Premier Pre-Owned watches are covered under our standard refund/return policy. Please note all watches are subject to inspection prior to refund being issued.

Some limits apply on Special Order items and special size items (such as rings), so please contact us for details.

Returns: 14 days from the date of purchase.

Shipping fee is not refundable. Return shipping charges will only be refunded due to discrepancies and errors of London Jewelers.
We only refund up to the price of “standard ground” shipping.

Please e-mail us prior to placing your order so we may confirm any shipping requests.

IN-STORE REFUND/RETURN POLICY

Merchandise may be returned for exchange or store credit within 14 days from date of purchase. Original sales receipt required. Items must be in original condition and presented with all packaging materials. Gift receipt will be issued merchandise credit only. Special orders are final sale. Layaways are final sales and must be paid in full. No cash refunds.