Hospitality Technology

Ensuring efficient technology systems are in place across your hotel is essential—not just for customer experience but also for operations. A look at Point of Sale trends by Hospitality Technology found just how important POS is to F&B departments and restaurants: • 85% of restaurant operators cite integration with other systems as a key reason for selecting a POS • 85% use data from POS to drive digital engagement, such as texts, emails and online interactions • 60% utilise POS data to fuel their loyalty programmes • 54% use insights from POS to create tailored promotions • 50% make menu changes based on POS data • 50% determine staffing levels based on POS data To get your data working for you, real-time data should flow from your POS to other hotel systems – particularly the hub of your hotel, your PMS. It’s the only way for your whole operation to respond effectively and quickly to guest needs, as well as operational demands. See the full report here: https://lnkd.in/e3pSBvmx #hospitality #foodandbeverage #hotels #hoteltech

🌟 Calling All Hotel Innovators! 🌟 We are now accepting nominations for the annual Hotel Visionary Awards! 🏨✨ This year, we're broadening our horizons with new categories designed to celebrate the outstanding contributions and groundbreaking innovations in the hotel industry. From game-changing guest experiences to cutting-edge sustainability solutions, we want to honor those who are pushing the boundaries and redefining excellence in hospitality. This year's award categories include: 🌐 **Innovation Awards** - For tech innovations in areas like Guest Experience, Revenue Management, and more. 🤝 **Partnership Award** - Celebrating outstanding hotelier-vendor collaborations. 🌟 **Rising Star Award** - Honoring emerging leaders in hotel tech. 🏆 **Lifetime Achievement Award** - Acknowledging a lifetime of dedication and impact. Nominations are open until September 13, with winners announced at the Hotel Technology Forum, November 18-20, at the stunning Terranea Resort in Rancho Palos Verdes, CA. Submit your nominations today and help us shine a spotlight on the industry’s best and brightest! ✨ https://lnkd.in/gcc4FCPt #HotelVisionaryAwards #HospitalityTechnology #Innovators #Leadership #HTF2024

Restaurant Technology Network Launches Object Model Repository July 30 at 2 PM EDT! See a live demo of this tool and gain immediate access and browse the repository. Single-click options for Name, Type and Description of the data elements. See how XML or JSON messages can be generated directly and more. Sign up now!

🏨 "Digitizing communication ensures we get the right information to the right people at the right time," says Shannon McCallum, VP of Hotel Operations at Resorts World Las Vegas. Discover how a connected tech stack is revolutionizing hotel operations and improving staff experiences. Dive into the details: https://lnkd.in/gRe-6mGr #HotelTech #OperationalEfficiency #EmployeeSatisfaction #HospitalityIndustry #HITEC2024

��� "Errors and inefficiencies in the reconciliation process can significantly impact a hotel’s profitability." Automating OTA reconciliation minimizes errors, enhances revenue, and improves staff productivity. Learn how automation can revolutionize your hotel's operational efficiency. Explore the full article here: https://lnkd.in/ggwxckW4 #HotelIndustry #DataAutomation #OTAManagement #HospitalityTech #FinancialEfficiency

🚀 "We've seen a major positive impact on our sales growth." The Coniston Hotel partnered with Journey to revolutionize their commercial strategy. With direct room bookings up 70% YOY and a 92% increase in ROAS, it's clear that strategic digital marketing and ecommerce solutions make all the difference. Explore their journey to success: https://lnkd.in/g5snsRCY #HotelIndustry #DigitalMarketing #RevenueGrowth #HospitalityTech #CustomerEngagement

Sign Up for Restaurant Technology Network's AI Share Group August 13 This highly engaged RTN Share Group is where restaurant technology stakeholders share ideas and explore various AI / ML real-world applications. Open to all restaurants & RTN supplier members.

🛡️ "We need to be suspicious of everything!" warned Lyle Worthington, CEO of Worthington Tech, at #HITEC2024. Cybercriminals use clever tactics and AI to exploit hotel employees' hospitality and lack of #cybersecurity knowledge. Even small hotels are at risk, with the average attack downtime costing $5k per minute. Is your hotel prepared? Discover strategies to enhance your cybersecurity and protect your business. Read the full article: https://lnkd.in/gxvStyFc #CyberThreats #HospitalityIndustry #AI #CybersecurityAwareness #TechInnovation

📈 With the loss of third-party cookies, the hospitality industry must innovate to meet customer expectations. Hyper-personalization and privacy-enhancing technologies are key. For example, Marriott and United Airlines' co-branding shows how data collaboration can unlock new insights and enhance customer experiences. Only 12% of hospitality leaders currently meet the demand for privacy-forward personalization—an opportunity for significant growth. Learn how to stay ahead this busy season. Read the full article here: https://lnkd.in/gtp4DU9S #HospitalityTech #CustomerData #HyperPersonalization #PrivacyTech #BusinessGrowth

🌍 The Bond Loyalty Report 2024 emphasizes the power of loyalty programs in influencing consumer behavior. In a competitive market, hotel programs must excel in three key areas: ease of use, personalization, and human connection. Despite rising expectations, only 22% of hotel loyalty members feel recognized by program representatives. By making loyalty programs seamless and personalized, hotels can capture a larger share of the consumer wallet. Notably, Four Seasons, without a formal loyalty program, achieves high customer satisfaction through exceptional personalized experiences. Discover how to optimize your loyalty program for maximum impact. Read the full article here: https://lnkd.in/gus4a6Z8 #LoyaltyPrograms #HotelIndustry #CustomerLoyalty #TravelExperience #HospitalityTech