World Passenger Festival

That's a wrap on #PassengerFest! 🎉 We hope you all enjoyed the two days of networking with transport leaders from around the world and working towards the future of passenger transport and mobility! 🌍💼 There have been lots of insightful sessions covering a number of tracks, as well as the latest innovations being showcased in the exhibition hall! 🚀 Thank you to everyone for attending, we hope you all had a fantastic time! 😊 Credits: Terrapinn/Elena Azzalini Photography

𝗩𝗶𝗲𝗻𝗻𝗮 𝗥𝗲𝗰𝗮𝗽: 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗪𝗼𝗿𝗹𝗱 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰 We had an amazing experience at the World Passenger Festival 2024 in Vienna! The event was a fantastic opportunity to gather new insights and connect with railway industry leaders, experts, and innovators from around the world. Our highlights from the WPF:    🚆𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗥𝗮𝗶𝗹 𝗧𝗿𝗮𝘃𝗲𝗹 𝗶𝗻 𝟮𝟬𝟮𝟰: 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝘄𝗶𝘁𝗵 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀!🚆  2023 has seen a significant surge in demand for rail travel. However, the excitement was accompanied by challenges, such as overcrowded trains, prolonged use of aging rolling stock, and technical issues leading to more delays. Instead of emerging as a smart alternative to car rides or short-haul flights, the rail customer experience has unfortunately declined in recent months.    💡 𝗛𝗼𝘄 𝗖𝗮𝗻 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗛𝗲𝗹𝗽?💡  At the CEO keynote opening panel, this topic took center stage. LTG Link from Lithuania shared their success story: converting CO2 savings into points for future ride discounts. Their Green Loyalty initiative attracted 18% new customers and grew to 60,000 club members within a year. Imagine the potential impact in larger rail markets like Germany, France, the Nordics, the UK, or Spain!    ✨ 𝗟𝗣𝗦 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗪𝗮𝘆 𝗶𝗻 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 ✨  Jochen Lehner’s presentation at the loyalty session and our team’s discussions at the LPS booth showcased the transformative power of loyalty programs. By focusing on customer centricity, data management, and tailored loyalty program designs, we’re helping railway companies enhance their customer experience and build stronger partnerships.    Thank you to everyone who stopped by our booth and attended Jochen Lehner's talk. We look forward to staying connected and continuing these conversations!    #RailTravel #LoyaltySolutions #CustomerExperience #Sustainability #Innovation #LoyaltyPrograms #RailwayInnovation #CustomerCentricity

Thanks to everyone who joined us at our booth and presentation during World Passenger Festival 2024 in #Vienna last week - the WideSense team had a fantastic time! OUR KEY TAKEAWAYS: • #BEV continues to be the leading technology for #ZeroEmissions in European public transport bus fleet operations 🔋 🚌 • As eBus operations reach critical mass, PTO focus is shifting from subsidies to achieving and maintaining sustainable profitability with ICE-competitive #TCO 🔌 💶 • #AI and software will continue to be critical enablers for creating profitable, efficient, and reliable eBus fleet operations 👩💻 🌱 🌍 ----------------------- special thanks to Christopher and team at Terrapinn for a smooth #PassengerFest production! Our next event will be #APTATech in early August. See you there! Alexander Tetarbe Santosh Alexander Heikki Laine

What a successful week in Vienna!   At the World Passenger Festival, we spent two incredible days engaging in meaningful conversations and fostering valuable networking opportunities with our industry partners. A highlight was our panel discussion on "Delivering an integrated digital customer experience across 35 carrier members and 33 countries—the Eurail perspective".   Our busy agenda in Vienna did not end there.    The Full Assembly brought together the Supervisory Board and Members of Eurail Governance for our in-person annual meeting to continue our work of delivering the best possible cross-border European rail customer experience.

🚅Just wrapped up an incredible time at the World Passenger Festival where we had the pleasure of showcasing our corporate booking platform, Junction, and connecting with many professionals in the rail and mobility industry. As businesses are moving toward a more sustainable way of travel, we need ecosystems that seemlessy connect to any rail content in the world empowering travelers to make informed choices. Tomorrow we will publish here our white paper on how to gain corporate customers and embrace multimodality in the rail industry, watch this space! #businesstravel #traveltech #rail #sustainabletravel

🎉🌍 What an exciting time at my very first conference with Enterprise Bot at the World Passenger Festival 2024 in Vienna! ✨ 🤝 It was an incredible experience filled with engaging exchanges with customers and prospects including inspiring talks by our founders Pranay Jain, Ravina Mutha and our customer Adrian Varma from the London North Eastern Railway. 🎤 The conversations were enlightening and opened up so many new possibilities for collaboration and growth. 🏙️ To top it off, we had an immersive Viennese experience! And what a thrill it was to celebrate Austria's victory against the Netherlands in football after so many years! ⚽️🥳 Definitely a memorable event with many more to come shaping the future of passenger transport 🚀💼 #WorldPassengerFestival #EnterpriseBot #Vienna2024 #Innovation #Networking #FutureOfTransport

Our final session on the Commercial Strategy Track is set to explore the cutting-edge technologies, innovative strategies, and impactful developments poised to revolutionize the landscape of bus services. 🚌 Join Duncan Henry, Retail Strategy Consultant (Independent), Jason Prince, Director of Urban Transport Group, and Gerard Hellburg, Program Manager Clean & Sustainable at Vervoerregio Amsterdam, as they delve into this crucial discussion. Don't miss out on this opportunity to gain insights into the future of bus transportation! See you there in 10 minutes! 🚀🔍

Join Buzzo Enrico,Technology Innovation Manager, AMT at the Mobility Track to discover 'MaaS, tarifs, technologies…the Genoa experience'. Don't miss out on one of the final sessions of #PassengerFest, starting in 5 minutes!

Join these 4 transport leaders at the Digital Innovation track for the panel "Delivering an Integrated Digital Customer Experience Across 35 Carrier Members and 33 Countries - The Eurail Perspective" 🚆🌍 We can't wait to discover their insights! See you at the Digital Innovation track in 10 minutes! 🌟 Denise Rueff , International Pricing and Product Manager Eurail/Interrail Switzerland, SBB CFF FFS Emmeliek Harren - Preijde, Head of Customer Experience, Eurail Hugo Knobbout, Chief Information Officer (CIO), Eurail Nicky Gardner, Journalist, Hidden Europe Magazine