Direct marketing and employees as brand ambassadors using LinkedIn

Direct marketing and employees as brand ambassadors using LinkedIn

The direct marketing power of LinkedIn is partially driven by its customised databases, the influence 3rd party credibility provides, the extra oomph an organisation can gain by using its employees’ profiles and its excellence as a thought leadership platform.  

Company pages on LinkedIn provide an additional means for organisations to leverage their presence on the platform. They enable the business personas of individuals to boost a company’s profile.

LinkedIn is a B2B social marketing platform without peer:

But do you agree? Please share your thoughts in the comments section of this post.

Using employees as brand ambassadors on LinkedIn

How may organisations, I wonder, really use their employees effectively as advocates on LinkedIn? Very few, I suspect.

Of course, you need to have a thought leadership platform to promote, such as a blog featuring helpful insights and advice, to make this an exercise likely to be able to be sustained, but still…

According to LinkedIn itself, employees are 70% more likely to engage with their company’s status updates, thus helping spread the message across LinkedIn, with mornings being the best time to post these updates. That makes for powerful marketing. And it’s not hard to do:

  • Set up a company blog; post insights and advice
  • The company places a summary of the post on its company page with a link to it
  • An email is sent company-wide to let employees know of the post and encouraging them to read it and share to their contacts via LinkedIn etc.

Doing this will ultimately make a significant difference – directly and indirectly, via SEO for instance – to how easily this company blog content is found and read on the internet. There is NO company which will not benefit from undertaking this approach and it is so simple it is ridiculous.

Let’s not forget that after word of mouth recommendations from people we trust, the next most influential form of communication is how highly a service or product ranks on Google searches. This is supported by the power of social proof that comes from visiting a blog page and seeing it has been shared hundreds if not thousands of times.

Why aren’t we all doing this?? Well, actually maybe many of us are, as recent research has pointed out LinkedIn is the most popular social media channel for sharing content organisations produce.

Where have you seen companies using LinkedIn effectively as a communication tool, in particular using thought leadership as an inbound marketing approach?

Judy Gombita

Public Relations, Communication Management, and Social Media Specialist at PR Conversations

8y

What about the employees Craig Pearce who deliberately to NOT want to be affiliated with the company page and/or leadership (especially the person s/he reports to), because they want to keep their LinkedIn account "available" as a place to indicate a new employment opportunity is being sought? I would NEVER "loan" my personal capital (i.e., social media accounts) simply to "market" my current employer's goods or services. Aiding in recruitment (if it is indeed a good place to work), speaking about culture and values, that's a whole other ball game. But it would have to be because *I* wanted to share these things, not some kind of mandate. Gordon Williams, one of the big Canadian telecoms was penalized by the regulator, when it was found employees had been planting favourable product reviews on a tech web site. They had not done so via free will, it seems.

MARILDE MOTTA

Owner, AD PERSONAM®- public relations strategist - independent scholar - author

8y

I too wrote a post on this topic (it is in Italian: Licenziare o incentivare a comunicare? = Fire or incentive to communicate) showing the ethical problems in using employees as brand or company "Ambassadors". I see more dangers than benefits.

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