Vodafone’s Post

View organization page for Vodafone, graphic

2,235,645 followers

Customers don’t trust businesses as much as businesses think they do – by a margin of 11%. This is what we call the #TrustGap 🕳️ But how can businesses close the divide and bring customers closer? Technology may be the answer. Our research has found that… ▶️ Businesses that use #AI to benefit their customers can halve the gap  ▶️ Human-first application of tech can boost trust scores by up to 16% Vodafone Business and LSE Consulting’s #FitForTheFuture report uncovers the trends and insights around technology and their potential for closing the customer trust gap. Discover more here: https://lnkd.in/e96_jHwu #Businesses #Customer #ArtificialIntelligence #Technology #Report #Insights

Sumit Kumar

Site Engineer ,High Tech Next Telecom Pvt. Ltd | Ex- Intern @salesforce | Undergraduate Electronics and Telecommunication Engineer @KIIT University

6d

Fascinating insights! Leveraging AI and human-centric tech strategies clearly shows great potential in bridging the trust gap. Thanks for sharing this valuable research, Vodafone!

Like
Reply
Raimund Förg

Senior Projektleiter bei DIC Onsite GmbH, Frankfurt am Main

1w

Achtung. Vodafone hält keine Versprechen.

See more comments

To view or add a comment, sign in

Explore topics