At the heart of our commitment to superior, accessible patient services is the continuous innovation of our operations. In Spain, we’ve emerged as the country’s largest network of diagnostic imaging clinics since integrating the Centro Scanner Group and making digital innovation a primary endeavour of our operations in the country. In the second of a two-part digitalisation spotlight, we showcase the results of our Malaga-based radiology network, who in digitalising and automating almost all internal administrative procedures, have been able to: 1️⃣ cut patient referral times by 82% on average and increase MRI productivity by 42%. 2️⃣ reduce patient waiting times by 67% though a digital patient journey, which includes visual guides and more streamlined communications 3️⃣ cut unnecessary travel and stationery use by 90%, reducing our carbon footprint. The result? Operational efficiency, high patient satisfaction (increased from 85% to 93%), and an inspiring demonstration of our continued commitment to accessible, excellent care. Learn more about the operational benefits of a digital-first approach with Unilabs’ RAQUEL GARCIA CORTES Radiology Operations Manager, and Almudena Lixahaya Ruiz Ogando, PMO: https://lnkd.in/eCVzHvHA #Healthcare #Radiology #DigitalTransformation #MedTech
Equipazo
well done!