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Meet the new luxury traveler. Hospitality’s luxury segment has undergone an abrupt, massive change. Old World notions of luxury don’t resonate with travelers as before. Today, luxury travelers seek once-in-a-lifetime experiences that help them build deeper connections with themselves, with loved ones and with the world. We redesigned Mandarin Oriental Hotel Group’s digital customer experience to resonate with modern luxury travelers. Guests can immerse themselves in a destination, delve into what makes that destination special, and let inspiration guide their travel booking. The results have been remarkable. Learn more in our latest case study: https://ow.ly/j3tj50RXRc7 🔗 #ClientWork #MandarinOriental #Luxury #Travel #Digital

Arum Group is an expert in luxury tourism and we know that personalization can be the key to success when it comes to strategies for capturing new clients. But there are also other factors that shouldn’t be overlooked. We lay it all out in this article. https://buff.ly/3veTFcG #ArumGroup #RealEstate #ResortDevelopment #ResortManagement

So we've been discussing Forbes Travel Guide extensively; it's important to understand why stars matter to a property. These ratings not only serve as a testament to a property's excellence, driven by a committed team, but they also significantly impact a property's ability to increase revenue generation. Let's delve into the Forbes Travel Guide System: ⭐ ⭐ ⭐ ⭐ ⭐ 5-Star Property: 'These are outstanding, often iconic properties with virtually flawless service and amazing facilities.' ⭐ ⭐ ⭐ ⭐ 4-Star Property: 'These are exceptional properties, offering high levels of service and quality of facility to match.' 🏨 Recommended Property: 'These are excellent properties with consistently good service and facilities.' 🏆 Degrees of Excellence: While customer-generated reviews are valuable, Forbes' ratings come from highly-qualified inspectors applying uniform criteria to maintain their high standards. From recommended to 5-Star, these ratings signify varying degrees of excellence at exceptional properties. ✅ Practical Advice It's imperative for Talent Development Managers at properties aiming for or already on the Forbes list to thoroughly understand the unique standards required for such recognition. I find that active engagement alongside your client groups is an effective approach to deeply understand the work and identify opportunities where training can lead to quantifiable gains. 📷 Photo of the beautiful 2023 5-Star Rosewood Hotel Group Hong Kong #Hotels #Travel #HumanResources #luxuryhotels #forbes

Personalised perfection: the rise of hyper-personalisation in luxury hospitality. As digital technology continues to transform the industry, luxury hotel and resort guests are looking for travel experiences which offer a personal touch that goes beyond just exemplary service. According to Deloitte, 85% of luxury travellers favour using luxury travel advisors to curate tailored, high-end experiences. This preference isn't surprising given the premium prices of luxury travel, meaning that guests expect their stays to be as unique as their own individual lifestyles and interests. As this demand for personalisation continues to rise, luxury hotels need to focus on attracting and retaining leadership talent that recognises and capitalises on guest data to hyper-personalise the luxury experience. At Nuvani London, our industry knowledge and extensive network means that we are primed to source exceptional hospitality talent. Through this, our clients are able to provide a level of attention to detail that creates memorable experiences and builds guest loyalty. Get in touch with us to explore how we can enhance your talent acquisition.   info@nuvanilondon.com   #LuxuryHospitality #ExecutiveSearch #LuxuryTravel

I am thrilled to announce that I have just been accepted as a member of Connections Luxury. Connections Luxury is an international private community for trusted decision-makers in luxury travel. The community takes pride in introducing vetted suppliers to qualified high-caliber agencies. These suppliers range from luxury hotels to specialized destination management companies. What does this mean for you? I now have added to my toolkit, which will allow me to both broaden and deepen my relationships with luxury travel suppliers and enhance curated travel itineraries for my clients. More exciting news will be coming in a few weeks - stay tuned! #luxurytravel #traveladvisor #luxury

Elevate Luxury with Trends Introducing Trends - our latest product tailored for the discerning luxury hotel sector. We understand that in the realm of luxury hospitality, the smallest details can make the biggest difference. Whether it's an incremental decline in sentiment regarding a particular service or an evolving preference in guest desires, Trends is designed to highlight these nuanced shifts. Read More - https://lnkd.in/euE6sgnH To all organisations looking to invest in a robust data provider: welcome to the future of tourism insights. Trends awaits. #Olery Your trusted partner in Tourism Data Analysis and Hospitality Insights. Find out more about making the best of your business with our reputation management tools at Olery www.olery.com and stay ahead of the game! #vacationfun #vacay #travel #traveling #travelling #holiday #summer #destination #HolidaySeason #VacationMode #TravelGram #ExploreTheWorld #HolidayVibes #customerreviews #trends #aidataanalysis #datavisualization #tourismauthoritydata #tourismauthority #tourismauthorityinsights #tourismauthoritydashboards @oleryHQ #olery

The luxury travel market is shifting from sheer opulence to authenticity, reflecting a growing demand among affluent travelers for meaningful, culturally rich experiences. SkiftX spoke to Marco Franck, chief hospitality officer at Boutique Group to understand what this means for the future of luxury hospitality. Here’s what he said: Sponsored by Boutique Group https://hubs.li/Q02B7RKY0

It's fascinating how trends reflect a broader shift towards personalised, health-focused, and culturally rich travel experiences in the luxury sector as we move into the future. This article provides some very interesting trends shaping the global luxury travel and hospitality sectors. Have a look ! https://lnkd.in/edyT299r.

A very insightful study by McKinsey about the perceptions of the luxury traveler. Here are some facts not myths as shared in the study: - 80% of the luxury leisure market is made up of people below the age of 60. - 35% of the luxury-travel market is now composed of travelers with net worths of between $100,000 and $1 million. -  A 2023 assessment of the global luxury-hotel pipeline found that 41% of hotel rooms in the pipeline are in Asia, with 43% of those in China. - The largest share of luxury travelers still want to do the same kinds of things that other travelers do. 65% of them express intent to go on sunny beach vacations, and 55% say they’re planning to book relaxing getaways. - Luxury travelers are more likely than others to cite "digital detoxing" and meeting new people the reasons to travel. Read full study here: https://lnkd.in/gE7UwYt3 #travel #luxurytravel #customerbehavior

Through the rest of this decade, demand for luxury tourism and hospitality will grow faster than any other segment, according to a new report released by McKinsey on Wednesday entitled “The State of Tourism and Hospitality 2024.” The study, based on a survey of over 5,000 travelers, shows how the profile of the global luxury traveler is changing.