Stanford GSB Executive Education’s Post

If athletic teams can’t coordinate, they lose a game. If corporate teams can’t coordinate, they lose profitability. But if medical teams can’t coordinate, Professor Michele Gelfand says, patients’ lives are on the line. Gelfand, an expert in cross-cultural psychology, conducted a study in a U.S. hospital complex, focusing on how workplace dynamics among medical staff impact patient outcomes. She discovered that "faultlines" within teams — divisions based on rank, expertise, gender, or race — lead to higher levels of incivility between coworkers and negatively affect patient care. Within hostile work units, Gelfand’s team observed an 11% increase in patient mortality and a 9% uptick in infections. “Instability and disrespect make it hard to trust other people and rely on them,” she says. “Taking care of patients is a team effort, and if there’s a lack of trust, the important glue that helps people coordinate, it could very well impact the quality of care.” Gelfand’s findings underscore the need for hospital personnel to receive not just medical training, but conflict management training as well. “Learning the appropriate way to approach conflict in a hospital if you’re a doctor or a nurse is just as important as any medical training,” Gelfand says. #healthcare https://lnkd.in/gA8Uh4rB

If athletic teams can’t coordinate, they lose a game. If corporate teams can’t coordinate, they lose profitability. But if medical teams can’t coordinate, Professor Michele Gelfand says patients’ lives are on the line. Gelfand, an expert in cross-cultural psychology, conducted a study in a Northeastern hospital complex, focusing on how workplace dynamics among medical staff impact patient outcomes. As she discovered, "faultlines" within teams — divisions based on rank, expertise, gender, or race — lead to higher levels of incivility between coworkers and negatively affect patient care. Within hostile work units, Gelfand observed an 11% increase in patient mortality and a 9% uptick in infections. “Instability and disrespect make it hard to trust other people and rely on them,” she says. “Taking care of patients is a team effort, and if there’s a lack of trust, the important glue that helps people coordinate, it could very well impact the quality of care.” Gelfand’s findings underscore the need for hospital personnel to receive not just medical training, but conflict management training as well. “Learning the appropriate way to approach conflict in a hospital if you’re a doctor or a nurse is just as important as any medical training,” Gelfand says. #healthcare https://lnkd.in/gYAGDCxg

If athletic teams can’t coordinate, they lose a game. If corporate teams can’t coordinate, they lose profitability. But if medical teams can’t coordinate, Professor Michele Gelfand says patients’ lives are on the line. Gelfand, an expert in cross-cultural psychology, conducted a study in a Northeastern hospital complex, focusing on how workplace dynamics among medical staff impact patient outcomes. As she discovered, "faultlines" within teams — divisions based on rank, expertise, gender, or race — lead to higher levels of incivility between coworkers and negatively affect patient care. Within hostile work units, Gelfand observed an 11% increase in patient mortality and a 9% uptick in infections. “Instability and disrespect make it hard to trust other people and rely on them,” she says. “Taking care of patients is a team effort, and if there’s a lack of trust, the important glue that helps people coordinate, it could very well impact the quality of care.” Gelfand’s findings underscore the need for hospital personnel to receive not just medical training, but conflict management training as well. “Learning the appropriate way to approach conflict in a hospital if you’re a doctor or a nurse is just as important as any medical training,” Gelfand says. #healthcare https://lnkd.in/gGv8JU6H

Professionals in the allied health field have a great deal of responsibility in healthcare. From diagnostic services to patient rehabilitation, their contributions are integral to the patient care cycle. By 2030, the allied health sector is poised for substantial growth, with an overarching demand for professionals expected to significantly outpace current supply levels. This surge encompasses a wide array of specializations, from chiropractors and podiatrists to respiratory therapists and pharmacists, indicating a pivotal moment for the healthcare industry. However, the impact of any one practitioner is amplified through the power of networking and dedication to ongoing professional development. This guide offers allied health professionals and students insights and strategies for career advancement through networking and development. It covers expanding horizons via digital platforms and continuing education, emphasizing the advantages of a connected and informed workforce for individuals and the healthcare community. https://bit.ly/3U2N1yw #nursenews #healthcarenews #alliedhealth #networking

Most Doctors Are Looking for a Change - Many are Leaving Healthcare! In this fact filled Doximity-posted article by Abraham Kim, he provides data points, charts/graphs and commentaries-interviews highlighting many areas of disruption and crisis within our healthcare workplaces and - thus why increasing numbers of doctors (as well as other healthcare workers) are thinking of or continuing to leave clinical healthcare altogether.   My Take: The numbers of physicians and other healthcare workers leaving clinical care (as I have previously reported) are both astounding and deeply troubling (20% of all U.S. healthcare workers in the last 2-3 years, including 10% of doctors in one year alone - 2021).   But, the most critical departure – for the FUTURE of CLINICAL CARE - is with our bright young minds. As I previously reported, in a recent survey, almost 25% of medical students report they plan on quitting - and 61% of medical and nursing students report that though they will complete their degree program, they are going into NON-patient care careers.   Until and unless we come together and FIX the disruptive and increasingly deplorable conditions in many of our nation’s healthcare workplaces - our healthcare system will continue to erode! American Medical Association American Hospital Association American College of Emergency Physicians Tennessee Medical Association Tait Shanafelt Colin West Rebecca Pengilly   DOUGLAS LINDSAY SHEPARD  Aja Whitaker-Moore Larry Beresford Donna Brazile Linda Lawrence Linda Restrepo Jesse Ehrenfeld MD MPH Katie Johnston Peter Stavros Chadd Kraus Tara Morrison, CAE, CMP Lara Vanyo Aria Bendix Sarah Owermohle Mitch Kayle RN, PHN Beth Kutscher #burnout #workforce #healthcareworkforce #moralinjury #toxicworkplace

🌟 Most in-demand Healthcare Careers! 🌟 Thrilled to share insights from this fantastic article by AJC that highlights the most in-demand healthcare jobs of 2024! 🏥💼 The healthcare industry is evolving rapidly, and it's inspiring to see the diverse opportunities emerging for professionals. Here's a quick snapshot of some of the most sought-after roles: 1️⃣ Registered Nurses (RNs): The backbone of healthcare, RNs continue to be in high demand. Their versatile skills are invaluable in providing quality patient care. 2️⃣ Physician Assistants (PAs): PAs play a crucial role in healthcare teams, contributing to patient diagnosis, treatment, and overall well-being. Their expertise is increasingly sought after in various medical settings. 3️⃣ Pharmacists: Medication management is key to patient health, making pharmacists indispensable. Their role is expanding beyond traditional settings, with new opportunities in diverse healthcare environments. 4️⃣ Physical Therapists: As awareness of the importance of rehabilitation and preventive care grows, so does the demand for skilled physical therapists. They play a vital role in enhancing patients' mobility and overall health. The healthcare landscape is dynamic, and these trends reflect the industry's commitment to innovation and excellence. Whether you're a seasoned professional or a student aspiring to enter the healthcare field, staying informed about these trends is key to making informed career decisions. 🚀 Let's celebrate the incredible impact healthcare professionals make every day! 💙💉 #HealthcareJobs #CareerDevelopment #MedicalProfessionals #HealthcareTrends #CareerOpportunities #LinkedInPost #AJCArticle #HealthcareCareers2024

Why the NHS is the Ultimate Destination for Doctors: World-Class Training: The NHS provides unparalleled training opportunities. From cutting-edge medical advancements to hands-on experience, our commitment to continuous learning ensures you stay at the forefront of your field. Diverse Specialties: With a vast array of specialties, the NHS offers a playground for doctors seeking diversity in their careers. Whether you're passionate about Emergency Medicine, Surgery, or Psychiatry, there's a perfect fit for you. Global Healthcare Excellence: Joining the NHS means becoming part of a globally recognized healthcare system. Contribute to a legacy of excellence and make a real impact on patient care, both locally and internationally. Supportive Work Environment: The NHS is not just an employer; it's a family. Experience a supportive and collaborative work culture that prioritizes the well-being of both patients and staff. Career Progression: The NHS is committed to nurturing talent. Whether you're starting your career or looking to climb the professional ladder, our structured career pathways provide clear goals and milestones for your success. Innovative Technologies: Embrace the latest in medical technology. The NHS invests in state-of-the-art equipment, ensuring you have the tools needed to deliver the highest quality care. Work-Life Balance: Achieve a healthy work-life balance with flexible working options. The NHS understands the importance of well-rested and satisfied healthcare professionals. Global Community: Connect with a diverse community of healthcare professionals from around the world. Embrace different perspectives, cultures, and experiences as you collaborate on delivering exceptional care. Now is the time to consider the NHS as your professional home. Join us in shaping the future of healthcare, where your skills are valued, and your impact is immeasurable. #NHS #HealthcareExcellence #Doctors #CareerOpportunities

Physical therapists have achieved a notable ranking, securing the ninth position among the best professions in the healthcare sector according to a recent analysis conducted by Tebra. This recognition highlights the significant contributions physical therapists make in enhancing patient care, mobility, and overall well-being. As experts in movement and functional rehabilitation, physical therapists play a pivotal role in the recovery process of patients, employing tailored therapeutic exercises and interventions to improve quality of life. Tebra, a leading digital healthcare platform formed from the merger of Kareo and PatientPop, undertook this comprehensive analysis. Utilizing data from the 2022 Bureau of Labor Statistics and census information on U.S. healthcare occupations, Tebra assessed and ranked 46 healthcare jobs. The evaluation criteria included median pay, the job outlook over a decade, employment density per 10,000 workers, and search volume per capita. This methodological approach provided a robust framework to identify and celebrate the most sought-after and impactful roles within the healthcare industry.

Tips for Young Doctors: Handling Less-Than-Polite Patients with Professionalism Dear Healthcare Community, Navigating challenging interactions with patients is an inevitable part of our profession. Recently, an incident at one of our clinics has prompted me to share some insights on how to handle such situations with grace and professionalism. 1. Maintain Calmness: As a young doctor, encountering less-than-polite patients can be disheartening. However, it's essential to remain calm and composed. Take a deep breath and approach the situation with a clear mind. 2. Active Listening: Sometimes, patients may express frustration or rudeness due to underlying concerns or fears. Actively listen to their grievances without interrupting. Empathize with their emotions and validate their feelings. 3. Empathy: Put yourself in the patient's shoes. Understand that illness or discomfort can cause distress, leading to impolite behaviour. Show empathy and compassion towards their situation. 4. Set Boundaries: While it's crucial to empathize, it's equally important to maintain boundaries. Firmly but respectfully communicate that disrespectful behaviour is not acceptable. 5. Seek Support: Don't hesitate to seek support from senior colleagues or supervisors if you feel overwhelmed. They can provide guidance and advice on how to handle difficult situations effectively. Now, as an organization, here's how we can support our young doctors: 1. Training and Education: Provide comprehensive training and education on patient communication and conflict resolution techniques. Equip young doctors with the skills necessary to navigate challenging interactions confidently. 2. Support System: Establish a support system within the organization where young doctors can seek guidance and support when faced with difficult patients. Encourage open communication and create a culture of camaraderie. 3. Consent and Records: reinforce the importance of written consent and make sure that all clinical areas are under CCTV cover. 4. Zero-Tolerance Policy: Implement a zero-tolerance policy against disrespectful behaviour towards healthcare professionals. Make it clear that bullying or mistreatment of any kind will not be tolerated within the organization. 5. Continuous Improvement: Regularly review and assess patient feedback to identify areas for improvement in patient care and communication. Use constructive criticism as an opportunity for growth and development. By following these guidelines, both young doctors and organizations can effectively navigate interactions with less-than-polite patients while upholding professionalism and delivering high-quality care. Let's work together to create a healthcare environment built on mutual respect, empathy, and compassion. #protecthealthcareprofessionals #healthchakra #pune #kolkata

PTs – OTs – SLPs – Radiologic Technologists – Respiratory Therapists – Clinical Psychologists – Social Workers etc! It’s kind of unfair to glue such diverse stakeholders with varied needs into one general term – "Allied Health Professionals"… – BUT there actually can be a lot of overlap when they work in similar work environments. If you’re offering a solution that involves Allied Health Professionals, your communication will vary depending on their employment setting: 👉 Hospitals 🏥 Time is precious in bustling hospitals! Professionals here want to see data-driven insights and real-time updates. When pitching a solution, focus on its immediate impact on patient outcomes and its seamless integration into existing protocols, streamlining the path to recovery. 👉 Clinics 🏢 Clinics prioritize personalized care for each patient. Tailor your communication to highlight the patient-centric benefits of your solution and how it complements tailored treatment plans. 👉 Rehabilitation Centers 🌈🚀 Portray how your solution drives long-term patient progress and independence. Allied health professionals seek innovative technologies that offer continuous support throughout the recovery journey. Illustrate the seamless transition from in-facility to home-based care, fostering sustained progress beyond the rehab center walls. 👉 Community Health Centers 🌆🤝 Community health centers serve diverse populations with unique needs and want to see how your solution addresses their local community's specific challenges. Highlight the accessibility and affordability of your innovation, as well as its adaptability to different cultural contexts. 👉 Private Practices - Nurturing Partnerships: 💼🏡 Close relationships with patients are paramount in private practices. Show how your solution enriches patient engagement and enhances communication between providers and patients. If you’re a healthcare founder looking to grow, keep following my page for more unique insights you won’t get anywhere else! #stakeholders #founders #healthcaremessaging #communication