A new SPS / NelsonHall White Paper collaboration reveals that almost 9 in 10 senior executives believe their organization needs to enhance its current customer experience in order to use it as a source of differentiation and a major growth driver. The key aspects of customer experience that currently have shortfalls for delivering superior customer experience are the application of technology, ability to scale, and the resilience and seamlessness of customer interactions. For a deeper understanding of how to achieve growth through customer experience, be sure to download your copy of the White Paper here: https://sps.news/3K2yPd #CX #customerexperience
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By 2026, a talent shortage could cost the global economy $6.5 trillion. Ensure your workplace is ready to adapt and thrive. Download our whitepaper now for expert insights and actionable strategies to safeguard your organization’s future. Don’t miss out- equip your team today! 👇 https://sps.news/LaBpAm #FutureOfWork #TechTrends #Innovation
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📝 Exciting insights from our expert, Chesley Black, Ed.D.! Discover how a collaborative approach between HR and workplace experience teams can enhance employee satisfaction and business outcomes. Learn how data-driven strategies and tailored experiences can create a productive work environment where talent is supported. 🔗 Dive into the full article to explore the future of employee experience: https://sps.news/z4DT6P #EmployeeExperience #HR #EnterpriseWorkplaceSolutions
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Thank you Digital Health for featuring our research with RCNi :: Nursing Standard on the unprecedented admin burden on nurses, which is costing the NHS £13 billion a year and causing many to leave the profession. To help trusts tackle these challenges, we have produced a report and savings calculator that sets out how technology and outsourcing can remove the workload from clinical staff. All the details below 👇 https://sps.news/EA1Mio
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Make Sustainability the Core of Your Digital Transformation! 🌍 Here’s why you should care: • Eliminate tedious paperwork and repetitive tasks. • Boost efficiency and save valuable time. • Enjoy flexible hybrid work for a better work-life balance. • Reduce costs and reinvest in growth. • Contribute to a greener planet by cutting down on paper and energy use. 📊 Exciting Growth Opportunities: • Document automation is set to skyrocket, reaching $11.9 billion by 2027. • BPO services are booming, projected to hit $273 billion by 2027. Ready to revolutionize your work life and drive sustainable growth? 📥 Download our free report to discover how BPO and automation can transform your business: https://sps.news/m0uHFs #Sustainability #DigitalTransformation #IDCsurvey #Automation #ESG
ESG: A Critical Business Imperative
cms.spsglobal.com
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Business landscapes are always changing, and staying ahead means using the right technology. Explore essential strategies that are shaping the future: 💡 Intelligent automation: Streamline your operations for better efficiency. 💡 Predictive analytics: Offer smarter customer service that anticipates needs. 💡 Flexible work environments: Create happier, more productive teams. Join the 69% of forward-thinking CEOs who are already benefiting from these approaches. Learn how these strategies can help your business succeed too: https://sps.news/8uQAez #FutureProofing #TechTrends #OperationalExcellence
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Hello, I’m Daniel Stonard, MBA CMgr 👋🏼, and I am a Business Development Director for SPS UK&I. My role is to work with clients that are at the beginning of their transformational journey, to help shape solutions that improve workplace services. This ranges from managing on-site mailroom and loading bays; large print and reprographics operations; front-of-house, meeting room and AV tech management; records and information management as a service and a combination of all of these…plus more! I’ve been at SPS for a little over 3 years now, and have really enjoyed my time here. My remit may have changed a bit during this time, but my goal to improve the way organisations work hasn’t. Some of you will know I have had a varied background, ranging from operations to leadership and now sales. My experience in all of these areas is something I am very proud of and I believe helps me in my role today. For those aspiring to pursue a similar career, my top tips are: ✅ Embrace continuous learning – in any form. ✅ Build your network. ✅ Be resilient. Today may not be your day, but if you keep working someday will. ✅ Work hard. Outside of work, I am married to Beth a primary school teacher, and have 2 young boys Ezra (6) and Dougie (8 months). Ezra is football mad, and loves Aston Villa – he also trains with various academies, 4-5x a week, so football is an overwhelmingly big part of my life. Dougie’s hobbies include sleeping and eating…for now. For me, I am a massive petrolhead and enjoy anything with an engine, so car shows and rallies are a staple part of my weekends. As a family, we love travelling to different places – this was Dougie’s first trip abroad, to the beautiful isle of Menorca. #TeamSPS #LinkedInTakeover
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🚀 Key Growth Strategies for 2024! 🚀 Tired of the same old #AI buzzwords? Discover how combining tech with human touch can revolutionize your business. Join the conversation on: • Elevating customer and employee experiences • Streamlining operations for peak efficiency • Embedding #ESG principles for sustainable growth Unlock the full potential of your company with our innovative approach. Are you ready to lead the change? 👇 https://sps.news/rvlY4G #growth #FutureOfBusiness
Five ways companies can unlock the power of growth
spsglobal.com
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📣 We're hiring! 📣 💡 Strategic/Senior Sales Executives (all genders) 📍 Zürich, Switzerland Follow the links below 👇 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗮𝗹𝗲𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 🔗 https://sps.news/ikDt6X 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗮𝗹𝗲𝘀 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗢𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 (𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀) 🔗 https://sps.news/gGipWB #WereHiring #SeniorSalesExecutive #careeropportunity
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Celebrating Pride Month Globally at SPS! 🌍🏳️🌈 At SPS, we champion inclusivity for our LGBTQIA+ community worldwide through our Equality, Diversity, and Inclusion (EDI) strategy. Key initiatives include: SPS UK: PROUD Network, inclusive policies, workshops, and community engagement. SPS North America: Pride celebrations, educational programs, and local PROUD chapters. Our global leadership is committed to creating a supportive environment for all. Together, we celebrate Pride Month and our LGBTQIA+ community! 🎉 Read more here: https://sps.news/fT3aRp #PrideMonth #Inclusion #LGBTQIA #SPSGlobal 📸 credit to: Raphael Renti
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Let’s bring the human touch back to customer service! Why does this matter? The quality of customer support is crucial for retaining loyal clients and standing out. Are you tired of automated chatbot responses and long call center wait times? SPS is proud to introduce a revolution in customer support - Human-Powered Chat enhanced with Real-time Chat Translation. Our service bridges language gaps and offers industry-specific support in Vietnamese, English, French, Hungarian, and German. With our 24/7 ‘follow-the-sun’ model, we ensure seamless, empathetic service worldwide. Stay connected, be understood, and let’s bring the human touch back to customer service. 🙌 #CustomerService #HumanPoweredChat #SPSGPT
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