SPS’ Post

View organization page for SPS, graphic

42,042 followers

A new SPS / NelsonHall White Paper collaboration reveals that almost 9 in 10 senior executives believe their organization needs to enhance its current customer experience in order to use it as a source of differentiation and a major growth driver. The key aspects of customer experience that currently have shortfalls for delivering superior customer experience are the application of technology, ability to scale, and the resilience and seamlessness of customer interactions. For a deeper understanding of how to achieve growth through customer experience, be sure to download your copy of the White Paper here: https://sps.news/3K2yPd #CX #customerexperience

To view or add a comment, sign in

Explore topics