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Because the User Needs Model 2.0 was highlighted as an important tool in last week’s Digital News Report of Reuters Institute for the Study of Journalism, we received numerous requests for clarification. Rutger Verhoeven was a guest on a live webinar by the Commissariaat voor de Media and briefly explained to 🎙 Elger van der Wel ⌨️ what the model entails and why it is essential for more editorial teams to use the model as a guideline. Dutch with subtitles below. #userneeds #newspublising #audienceengagement

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