Rohan Jani’s Post

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**Embracing Change and Growth in the World of Hospitality** As we navigate through the ever-evolving landscape of the hospitality industry, I find myself reflecting on the resilience and adaptability that this field demands. Hospitality is not just about offering a comfortable stay or delightful meals; it's about creating experiences and memories for our guests. It's about understanding their unique needs, preferences, and exceeding their expectations at every turn. Throughout my career journey, from marketing management to housekeeping supervision, and now as a General Manager at ARCO Hotels and Resorts Sonamarg, I've witnessed the transformative power of dedication, teamwork, and innovation. In the face of challenges, such as the recent shifts in travel trends and heightened guest expectations, I've learned that adaptability and the ability to embrace change are our greatest assets. It's our collective responsibility to ensure that every guest leaves with a smile and a longing to return. I'm fortunate to work with a team that shares this vision, and we are committed to delivering exceptional experiences amidst the pristine beauty of Sonamarg. Let's connect and share our insights on navigating the ever-dynamic hospitality world. What are your thoughts on the industry's future, and how do you embrace change in your profession? #HospitalityJourney #ChangeMakers #arcosonamarg #HospitalityIndustry #LinkedInCommunity

Check out these videos below to get a glimpse of what a "day in the life" looks like working at a Hyatt property!

We're opening doors for all No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development. Collect your own experiences and begin your Hyatt journey today: bit.ly/CareersatHyattYOGYA #WorkatHyatt"

This is a fascinating take on how to further understand the front-of-house and back-of-house hotel experience. The use of VR is immersive from both the hotel guest and employee perspective.

New opportunity

Reflecting on the Evolution of MGM Muthu Hotels : A Journey Upheld by Truth, Hard Work, Integrity, Character, and Faith. Dive into the core of our corporate narrative with a glance at the milestones that have defined MGM Muthu Hotels. These accomplishments are not just about business; they're about adhering to the five golden tenets. Together, we're not just expanding, we're thriving. Here's to progress, resilience, and the pursuit of continued success. https://lnkd.in/ghGupctn

[#WeAreAccorInvest🙌] Ready for sunshine, warmth, and real Italian exuberance? Meet Vincenzo Lisacchi, General Manager of the ibis Milano Centro. Vincenzo has built his career on adrenalin. He explains🎙️: “I studied #hospitality and always wanted to be a hotel #GeneralManager, but I also felt that I needed to discover other businesses before moving to hospitality. So I started my career in mass retail and food service, where things move really fast. 🏰I spent 7 years at Disneyland Paris, I worked in particular in Cinderella’ banquet hall (talk of adrenalin and clients expecting something exceptional), then I worked my way up to the role of assistant manager in hotels in the amusement park. But I missed #Italy, its sunshine and vibrant culture. I’m from Sicily, it’s in my genes, so when the opportunity came up to join Accor as General Manager in #Milano, in 2003, I grabbed it! 🏨 It's a funny coincidence that I worked in this very same hotel, the ibis Milano Centro, from 2003 to 2013. I then moved to the Albergo Novotel Milano Linate Aeroporto, then the Novotel & Ibis Milano Ca’ Granda combo, in parallel with interim missions to support the Mercure Bergamo Aeroporto or the ibis Padua. But you know, the more I do, the more I enjoy it! I finally came back to the ibis Milano Centro in April 2023.” Vincenzo hardly stops to breathe. “I’ve always had a #passion for operations. I enjoy challenge, love days which go by too fast, and strongly believe that enthusiasm and #teamwork make everything possible! 🎙️𝘐𝘯 𝘧𝘢𝘤𝘵, 𝘢 𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘳 𝘥𝘰𝘦𝘴𝘯’𝘵 𝘯𝘦𝘦𝘥 𝘵𝘰 𝘣𝘦 𝘢𝘯 𝘦𝘹𝘱𝘦𝘳𝘵 𝘪𝘯 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨; 𝘩𝘦 𝘰𝘳 𝘴𝘩𝘦 𝘮𝘶𝘴𝘵 𝘬𝘯𝘰𝘸 𝘵𝘩𝘦 𝘣𝘢𝘴𝘪𝘤𝘴 𝘰𝘧 𝘢𝘭𝘭 𝘢𝘴𝘱𝘦𝘤𝘵𝘴 𝘰𝘧 𝘳𝘶𝘯𝘯𝘪𝘯𝘨 𝘢 𝘩𝘰𝘵𝘦𝘭 - 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘭𝘦𝘨𝘢𝘭, 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘭, 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭, 𝘢𝘯𝘥 𝘳𝘦𝘭𝘺 𝘰𝘯 𝘵𝘩𝘦 𝘩𝘰𝘵𝘦𝘭 𝘵𝘦𝘢𝘮𝘴’ 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘰𝘧 𝘦𝘢𝘤𝘩 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘵𝘺. 𝘏𝘦 𝘰𝘳 𝘴𝘩𝘦 𝘮𝘶𝘴𝘵 𝘬𝘯𝘰𝘸 𝘩𝘰𝘸 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘦𝘢𝘤𝘩 𝘵𝘦𝘢𝘮 𝘮𝘦𝘮𝘣𝘦𝘳 𝘨𝘪𝘷𝘦 𝘩𝘪𝘴 𝘰𝘳 𝘩𝘦𝘳 𝘣𝘦𝘴𝘵. 𝘛𝘩𝘢𝘵’𝘴 𝘸𝘩𝘢𝘵 𝘮𝘢𝘬𝘦𝘴 𝘭𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱 𝘴𝘶𝘤𝘩 𝘢 𝘨𝘳𝘦𝘢𝘵 𝘱𝘳𝘰𝘹𝘪𝘮𝘪𝘵𝘺 𝘫𝘰𝘣.   🤝In my view, the team is all-important. It’s not just words, leaders must take action to build mutual #trust and maintain it over time! During my annual appraisal, a few weeks ago, when 𝙄 𝙬𝙖𝙨 𝙖𝙨𝙠𝙚𝙙 𝙖𝙗𝙤𝙪𝙩 𝙢𝙮 𝙤𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚𝙨, 𝙄 𝙥𝙡𝙖𝙘𝙚𝙙 𝙖𝙨 𝙣𝙪𝙢𝙗𝙚𝙧 1 𝙩𝙤 𝙝𝙖𝙫𝙚 𝙖 𝙢𝙤𝙩𝙞𝙫𝙖𝙩𝙚𝙙 𝙩𝙚𝙖𝙢. #Motivation and #recognition. That’s what really matters. Some time ago, when I was working at the combo, my team offered me a plaque engraved with an inscription which is highly meaningful to me: “𝗧𝗵𝗲 𝗿𝗲𝗮𝗹 𝗹𝗲𝗮𝗱𝗲𝗿 𝗶𝘀 𝗻𝗼𝘁 𝘁𝗵𝗲 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 𝗼𝗿 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁, 𝗶𝘁’𝘀 𝘁𝗵𝗲 𝗽𝗲𝗿𝘀𝗼𝗻 𝘄𝗵𝗼 𝗵𝗲𝗹𝗽𝘀 𝗼𝘁𝗵𝗲𝗿𝘀 𝗯𝗲 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿 𝗮𝗻𝗱 𝗯𝗲𝘁𝘁𝗲𝗿”. For once, Vincenzo goes silent with emotion. Yes, this man is definitely a leader at heart!"🌟  

Ever wonder how luxury hotels maintain those sky-high standards? 🌟🏨  In my experience training teams, I can tell you that LQA (Leading Quality Assurance) is our behind-the-scenes MVP. Think of them as the 'secret shopper' 🕵️♀️ for the luxury hospitality world. They go undercover at properties, analyzing everything from check-in 🛎️ to room service 🍽️ leveraging Hotel specific and Forbes Travel Guide standards. Then they compile a comprehensive report to help us elevate our game. 📝 But Wait: Your feedback is invaluable. 🌟 While negative experiences often prompt us to write reviews—and such feedback is crucial for a hotel's growth—it's equally important to recognize exceptional service. Taking the time to write positive feedback, especially when naming individual team members, can be a career-boosting gesture and helps reinforce the high-quality experiences you desire. ✅ Whether it's LQA or your reviews, professionals like me scrutinize each piece of feedback for actionable insights to enhance our services in the future.

🌟 Elevate Your Career in Luxury Hospitality! 🌟 Are you ready to take your hospitality career to the next level? Look no further! I am dedicated to delivering unparalleled guest experiences and poised to bring my unique blend of skills and attributes to your esteemed establishment. Here's what sets me apart: 🔸 Attention to Detail: Every aspect of the guest experience matters, and I leave no stone unturned in ensuring flawless service and unparalleled satisfaction. 🔸 Patience: I embody a calm, patient demeanor, dedicated to swift, professional resolution of any challenges or guest concerns. 🔸 Professionalism: Upholding the highest standards of courtesy, privacy, and respect is non-negotiable for me. 🔸 Communication Skills: Versatility in communication is my forte, fostering seamless connections with guests, colleagues, and management. 🔸 Adaptability: Thriving in high-paced environments, I effortlessly juggle diverse tasks and responsibilities, always ready to navigate changes with agility. If you're seeking a team member who is dedicated to exceeding expectations and elevating the guest experience, I'm ready to bring lasting value to your world-class hospitality team. Let's create extraordinary experiences together. I eagerly anticipate the opportunity to contribute to your established success.