Meet Amy Harding, manager of utilization management at Penn State Health St. Joseph Medical Center who recently received the hospital’s 2024 Nursing Award for Excellence in Patient Advocacy and Experience. “Amy is quick to find, correct and resolve many registration discrepancies including verifying when patients may have exhausted their benefits,” said Alicia Runyeon, a financial counselor at St. Joseph Medical Center who nominated Amy. “Many patients have high deductibles and copays, or more commonly today, limited liability plans. She recognizes the burden a financial liability may pose to a patient and advocates for them, reaching out to a financial counselor to assist in applying for Medicaid or for our Financial Assistance Program.” Amy has been with St. Joseph Medical Center since 2021 and says that making sure patients are getting their hospital stay covered is very rewarding. “We help take care of our patients physically as well as financially. A veteran of the U.S. Air Force, Amy has lived in Berks County for 24 years.
I hope you know how much I love this for you Amy Harding! Congratulations and so well deserved!
Congratulations Amy on this recognition.
Awesome and I am not surprised at all
Congratulations!!
Congratulations!
Way to go, Amy!!!
Congratulations!!
Congratulations Amy!
Driving Healthcare Transformation
1wImportant work that deserves much recognition!