Today, I am thrilled to announce that Blue Shield of California has been named by the California Public Employees’ Retirement System (CalPERS) as the health plan to provide its Preferred Provider Organization (PPO) offering along with Included Health. This is the first time in two decades CalPERS has selected a new administrator for the PPO plan and we are excited that our commitment to expanding access and bringing down costs through innovative initiatives, partnerships and products earned us this opportunity. As we lead the way to a better healthcare system, CalPERS members and their beneficiaries will benefit from the services and experiences they deserve. https://lnkd.in/gTCWGg_7 #healthcare #wellahead
Paul Markovich, CEO of Blue Shield* Dear Mr. Markovich, Your grievance system ineffective. Despite my letters to you, which have gone unanswered, Here are the key issues: 1. I lost my internist of 12 years due to your company's incompetency. 2. Your staff is rude and untrained in conflict resolution, exacerbating issues. 3. There is no dedicated grievance handler. 4. Numerous representatives paraphrase inaccurately, preventing corrections before grievanceare issued. 5. I have receivedinfuriatingly inaccurate letters from Blue Shieldexpressing how grievances are handled becomes a grievance in and of itself. This process is exhausting and frustrating. 6. Even a professional writer like myself encounters communication problems with your personnel. 7. Relonda was the only one who understood my situation after I ended up in the emergency room due to an unhandled health issue 8. Companies are biased toward Eastern Europeans at the top, which is notable. How is it that a Russian like yourself has a better chance of moving in a company than a Hispanic woman with a UCLA MFA? I have filed a complaint with Attorney General Bob Ronka regarding these matters. Your immediate attention to this matter is greatly appreciated.
Congratulations to Blue Shield of California and CalPERS on this milestone partnership! Excited to see the positive impact on member care and the innovative approaches to healthcare solutions. Well-deserved!
Congratulations on the progress in reimagining health for more members. Wishing for the continued success in transforming lives through visionary outlook and excellence in execution.
Thank you Paul and everyone else involved in making this happen. My mom, who is a CalPERS member, has been hoping for this, she will be so excited.
Congratulations to the fantastic team of people who made this a reality! We celebrate you all!
Great news Paul. I look forward to seeing you next week.
❤️
Amazing job and congrats to the team!
Vice President and General Manager of Premier Accounts at Blue Shield of California
3wSo proud to be part of a mission based organization!